Customer reviews of Abpconcept

Custom-made bracelet ordered on June 8, assembled and picked up in person at the boutique on June 19.excellent contact with Damien, who took care to get back to me to check certain details of my order.bracelet perfectly in line with my wishes, excellent quality and very good value for money.I highly recommend a visit to their website or, better still, to the boutique, where the welcome is highly professional and very courteous.Jean-Pierre L.

Just be careful about the colorimetric calibration of the screen: the actual rendering may be different, but is no less beautiful. Thanks a lot!

Thank you for making my watch strap. I was expecting something special but what I received far exceeded special.

Buying a tailored watchstrap online is a bit scary thing, its spending more money on usual on an everyday item and the opeiotn and variants are many. However, I feel like ABP concept been great at reducing the uncertainties of buying an unseen item online in a very good manner. All the way through the process I have been able to get good answers to my Many questions, as well as advice and i am very happy with my watch strap.

Sent wrong color Tried emailing them 4 times but got no reply

Advice on choosing bracelets via email was friendly, pertinent and responsive. One of the bracelets (NATO) was discreetly damaged, and ABP sent me back a second bracelet just as quickly, without even asking for the first one back.Quality, advice, responsiveness.

Excellent service and great product. Helpful and good language skills.My order was sent overseas to the Far East from Paris France with no difficulty thanks to the clearly addressed package . I highly rate ABP Concept and would not hesitate to re order come the need.

Very good assistance, especially from the workshop who gave me good advice, impeccable work.

Received my black croc bund watch band as shown and described on website. Arrived with in week in California. I have not used it much yet but the quality seems very nice and good.

Excellent craftsmanship, the straps were made to my satisfaction.

World best ABP products make me very happy.

Order placed on June 16 shipped on the 19th officially with a postal tracking that corresponds to nothing. Problem reported, I had to insist for more than 10 days to be heard. They are not the ones who prepare and ship but a partner....1 complaint has just been filed with the post officeFor 2 nato...(47). For me, business is, the customer has paid, the problem is with us, we deliver to the customer, and then we solve our problem internally. That's what I do with my customers.

Great, as usual

Everything was incorrect in my order..and I sent an email after receiving my order with no reply as of yet!! It's been more than a week!

I will recommend this store. Very good customer service and prompt on replying on customers question. I will do business again in the near future

Craftsmanship takes time, but it is worth the wait!

The best!!! Multiple straps from them.

Poor Service!!! I placed my order a couple weeks ago and hadn't had it processed 2-3 weeks later. I had to go out of my way to get in contact with their team, then,was it processesed. There seems to be very poor communication from the company, upon receiving my order, I had to contact them about the poor quality of the product, again, silence is the way the company chooses to handle their customers queries. Not a good experience at all, I wouldn't recommend them to anyone looking at buying from them.

It's not a commercial product. It's art for sale.

This is the fifth watch strap I have had ABP make for me. All of them have been terrific designs, fit well and were long lasting.

This bright idea of a niche business once created by renown Jewelry artisan was once a real gem for cognoscenti , an exclusive and high quality little secret for luxury watches VIP customers or a go-to reference for Jewelers...Fifteen years later, now run by a not so prodigal son like a Seven Eleven with untrained, unprofessional Millennials with a (faux Parisian) high nose attitude, it has become a mainstream staple for pretentious hipster wannabees who just bought their first pre-owned Rolex. Overpriced products, messy commercial follow-up and service, they are now outplayed by other recognized competitors around the world...Don't fall for this overrated French tourist trap.

Strap was paper thin. Much thinner than represented in promotional picture.

First class company with excellent products.

Excellent! Strap was delivered quickly with full tracking.

Loop not centered.

Great purchase experience. The straps are beautifully made. Highly recommended.

I have replaced a Breguet and an AP original strap by custom made ones from ABP. What can I say: They are clearly better than the originals. Incredible craftsmanship. Kudos!

Good service some from start to finish

Always exceeding expectation with craftsmanship!

Simply perfect.

very helpful staff who explained the products and help me make a decision.

Great case, fits my iphone X like a glove.

The watch strap is finished to high standards, and the quality of their service is excellent.

excellent workmanship with quick turn around time.Good communication and fast shipping. If you need a new bracelet, look no further.

Very good quality of the two bracelets ordered and received on time.

Seamless transaction and delivery.

Beautiful straps, quick service, big supply

Friendly service on questions, in-time delivery, excellent quality

This is already the sixth bracelet I've had custom-made at ABPTous parfaits.

helpful staff, offering great service and product