Customer reviews of Abpconcept

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8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

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Adilson O.
Rating: 1 out of 5
following a purchase from 02/05/2025
its a aliexpress 15 dollares strap, ABP Definetely sells high quality straps but not this unbranded ones (guess for a reason)
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Jean Marc F.
Rating: 3 out of 5
following a purchase from 01/05/2025
I confirm that the order matches my order. However, the automatic pumps are a disaster. It is better to deliver the bracelets with standard pumps that are much more durable. I actually removed the pumps you delivered with the bracelet and installed standard pumps, and I was finally able to install the bracelet on my watch…
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Response from Abpconcept
Hello Mr. Fanara, We are sorry that the interchangeable pumps provided with this bracelet were not of sufficient quality to your taste; we will pass on the information. Have a very good day, the ABP team
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Shawn H.
Rating: 3 out of 5
following a purchase from 29/04/2025
I emailed Abp since I received my order but 2 spring clips were bent and the band did not come with the spring to hook band to deployment claps it came with. Awaiting a response still hoping it can be corrected since I have ordered about 5 straps for my watches from abp over the years with no issues.
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Mark J.
Rating: 3 out of 5
following a purchase from 18/04/2025
Fairly average off the shelf strap and clasp. Not worth the premium buying from here.Similar ones can be got much cheaper from well known online stores. I suspect their custom stuff is very good but this was average. Delivery was quick but expensive.
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Roberto F.
Rating: 2 out of 5
following a purchase from 13/04/2025
It’s ridiculous that I have to pay so much to shop a watch strap to Canada. The strap arrive very quickly (a few days); however, I don’t need it to arrive that quickly. Use a standard envelope & stamp and let it arrived in two weeks. Free shipping over €300 is also not ideal. Please work on the shipping costs / otherwise you have lost me as a customer.
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Pascale M.
Rating: 1 out of 5
following a purchase from 05/04/2025
The bracelet is not pretty and the quality is mediocre, I am very disappointed.
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Response from Abpconcept
Hello Pascale, our denim fabric bracelet is true to its description on the site. I am sorry that its appearance does not suit you. Please feel free to contact us if you would like more photos of bracelets before your next order. Have a nice day, The ABP team
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Ignacio B.
Rating: 1 out of 5
following a purchase from 02/04/2025
Meses antes compré dos correas en color negro y esta última no se parece en nada. Ni tacto, ni moldeable, ni calidad. Una lástima.
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Richard G.
Rating: 4 out of 5
following a purchase from 01/04/2025
Zzzz
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Niko K.
Rating: 4 out of 5
following a purchase from 29/03/2025
Very good product, shipping too long. I hope my order from yesterday will ship today
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Response from Abpconcept
Thank you for your feedback! We are glad that you like the product. Regarding shipping, we do our best to process each order as quickly as possible. If your order was placed yesterday, it should ship very soon.

The ABP Concept team
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Yan A.
Rating: 1 out of 5
following a purchase from 21/03/2025
First bracelet ordered and very disappointing quality.
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Response from Abpconcept
We are sorry to hear that your first experience did not meet your expectations. Please feel free to contact us directly so we can discuss this and find a solution together at [email protected].

The ABP Concept team
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Juan B.
Rating: 2 out of 5
following a purchase from 17/02/2025
I purchased the Rolex Pepsi and Rolex Batman matching bracelets to match my watches. The shipping was fast and easy. However, the bracelets are very, but what i mean very small. These things are tiny. I have a 6.5 inch wrist and they still looked small. All the bracelets look nice but just beware they are tiny.
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Guillaume B.
Rating: 1 out of 5
following a purchase from 14/02/2025
Poor quality article, disappointed
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Floris V.
Rating: 2 out of 5
following a purchase from 03/02/2025
Unresponsive customer service, uncomfortable Breitling clasp & leather dye that is already coming loose… would not recommend. Leather itself is of sufficient quality though.
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Patrick T.
Rating: 2 out of 5
following a purchase from 16/01/2025
Size problem according to wrist measurements given for selection: too small
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Response from Abpconcept
Thank you for your feedback. We are sorry that the size does not correspond perfectly to your expectations. Please do not hesitate to contact us so that we can find a suitable solution.
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elio G.
Rating: 4 out of 5
following a purchase from 04/01/2025
The bracelet's locking system seems a bit flimsy. I preferred to keep the original ones.
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Response from Abpconcept
Thank you for your feedback! We've taken your comment about the locking systems into account. If you need any advice or an alternative, please don't hesitate to contact us.
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James B.
Rating: 3 out of 5
following a purchase from 24/12/2024
The strap is of decent quality but arrived in a plastic sleeve with absolutely no instructions for how to install it on the watch (which included cutting the strap). There LOTS of rubber straps available online and this one did not seem to be very good value for the cost.
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Nicolas C.
Rating: 1 out of 5
following a purchase from 02/12/2024
Same "Made in China" products as on Amazon but 3 times more expensive
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Steven H.
Rating: 3 out of 5
following a purchase from 28/11/2024
I love the look of the strap although the fit is somewhat average and I think it’s overpriced. For that price I expected a tight fit secure fit. Disappointed
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VIVIENNE O.
Rating: 1 out of 5
following a purchase from 29/11/2024
I ordered burgundy colour, was sent purple.
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Rob P.
Rating: 1 out of 5
following a purchase from 21/11/2024
I received the items promptly however I have since contacted ABP concept regarding a return request and have had no response to the request. Poor communication - unsatisfied customer.
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Dominique P.
Rating: 4 out of 5
following a purchase from 20/11/2024
Satisfied with my purchase
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Mickael I.
Rating: 1 out of 5
following a purchase from 15/11/2024
Hello, I still have not received my order. I contacted you today without success. The experience is not at all recommendable.
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Serge L.
Rating: 4 out of 5
following a purchase from 13/11/2024
Perfect
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LoZi
Rating: 1 out of 5
following a purchase from 24/10/2024
Clearly this is no longer the workshop I once knew.the saleswoman got bogged down in her own jargon to make me a bracelet that doesn't give me satisfaction and doesn't resemble the one that could suit my watch.customer satisfaction is not one of this boutique's concerns.I strongly advise against it.
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Thomas P.
Rating: 3 out of 5
following a purchase from 14/10/2024
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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Jean M.
Rating: 4 out of 5
following a purchase from 14/10/2024
Hello, very fast delivery! But the white rubber strap, after rubbing against a blue suit, has become impregnated and after various attempts to clean it does not come back completely white !!!! The plastic absorbs the dye! I would gladly accept a new one in order to take precautions with my clothes, as I won't be able to put it back on! Thank you for your understanding Jean marc jaquier
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Thomas P.
Rating: 3 out of 5
following a purchase from 14/10/2024
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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Ilias K.
Rating: 3 out of 5
following a purchase from 08/10/2024
I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.
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Evans
Rating: 1 out of 5
following a purchase from 07/10/2024
If you don't want to deal with disappointment and frustration due to an undelivered item that was marked as delivered, and receive no assistance from this watch company, it's best to avoid making any purchases from them. The customer service is unsatisfactory, and I suspect discriminatory behavior, especially towards foreign individuals. My strap never arrived, complained the next day because I thought I would find it in a safe spot or my neighbors but nothing was found.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.
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Dylan
Rating: 4 out of 5
following a purchase from 26/09/2024
Very good customer service. Just need to be a little bit fast in response time on WhatsApp.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.
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Client(e)
Rating: 3 out of 5
following a purchase from 26/09/2024
Deadline metHigh price - prepayment 100%.
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Philippe G.
Rating: 4 out of 5
following a purchase from 25/09/2024
Fast repair
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Junmin P.
Rating: 2 out of 5
following a purchase from 20/09/2024
The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.
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Avellaneda
Rating: 1 out of 5
following a purchase from 31/07/2024
For those looking for appearance over quality, you've come to the right site. After 2 months' use on a high-end watch, the leather ran off, and after-sales service offered to send the bracelet back so they could glue it back on, but this is like putting a patch on a wooden leg.
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Yannsbh
Rating: 3 out of 5
following a purchase from 17/09/2024
Very good products but order incorrect and incomplete no response to my emails calling for the situation to be resolved.
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Sean K.
Rating: 1 out of 5
following a purchase from 13/09/2024
Poor quality not made well at all!!!!
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Alex
Rating: 1 out of 5
following a purchase from 22/05/2024
they sent the order after 2 months even if stated it was in stock. they never responded to my inquires regarding the delay.I have received a strap for Panerai, but I ordered for Breitling, and even if it fits at lugs, it does not fit for the buckle. I have contacted them for exchange, but never resoonded so I am stuck with a 250 euro starp that I cannot use
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Billal
Rating: 4 out of 5
following a purchase from 09/09/2024
Quality leather strap only downside is the poor quality folding clasp, which is really not up to standard !!!!I highly recommend ABP despite the black spot on the folding clasp.
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