Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 2, 3 and 4 stars

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Delphine M.
Rating: 4 out of 5
following a purchase from 04/09/2024
Seller available by watsaap by phone for a purchase even at a small price very positive side. Very responsive.
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Dominique V.
Rating: 3 out of 5
following a purchase from 30/08/2024
bonjourles montres auraient pu être à l "heure quand on me les me sont remis.vu le prix de l "entretien cela aurait été un minimum.sinon ras.
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Response from Abpconcept
Hello Mr Verots, Thank you for your comment. We'll be sure to reassemble the overhauled watches when our customers visit. Have a nice day
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Antoine G.
Rating: 1 out of 5
following a purchase from 19/08/2024
Impossible to set up the bangle , I went to my jewelery service and they cannot fix it , then they ask to another Rolex retailer and again not possible to fix it . Thank you for you reply . AFG .
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Pierre D.
Rating: 3 out of 5
following a purchase from 19/08/2024
Perfect delivery. But the bracelet frays at the perforation holes. I would not recommend this model.
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Anthony H.
Rating: 4 out of 5
following a purchase from 02/08/2024
Quick turnaround from order to delivery of purchased product
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Sam Y.
Rating: 1 out of 5
following a purchase from 30/07/2024
Strap does not fit. Almost ruined my watch installling this terrible strap
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Stef W.
Rating: 4 out of 5
following a purchase from 26/07/2024
Hello,The bracelets are of good quality and the prices are justified. My order was missing an item and the team sent it back to me very quickly. The only thing I regret is the lack of communication on their part because following my message I had no return other than an automatic email sending the order. The human side needs to be improved.
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Ludovic B.
Rating: 2 out of 5
following a purchase from 29/07/2024
I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.
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Antoine
Rating: 3 out of 5
following a purchase from 22/07/2024
The bracelet, sold to be compatible with the Panerai model I own, can only be installed directly on the bars, and does not allow the original cylinders normally between the bars and the bracelet to remain in place, protecting the former from deformation and allowing the latter to rotate very freely.
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Turnerjeffery
Rating: 1 out of 5
following a purchase from 19/07/2024
I have not received the order nor do I have any idea when or how it my arrive.
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W.
Rating: 2 out of 5
following a purchase from 25/07/2024
Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!
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Vincent
Rating: 4 out of 5
following a purchase from 08/07/2024
Top for the equipement
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Tommy
Rating: 1 out of 5
following a purchase from 05/07/2024
Wrong color watch band
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Lucotte C.
Rating: 4 out of 5
following a purchase from 28/06/2024
Hello, the welds after sewing the 2-piece zulu bracelet are protruding and rubbing on my wrist. I solved the problem by filing the 4 corners of the welds with a nail file. First wear was therefore not very pleasant. The look is nice in khaki and once the problem is solved the comfort is fine, my watch is a Dodane Type 23 so the case is thick and large diameter, the zulu is flat. Best regards Mr Lucotte
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Lennart W.
Rating: 1 out of 5
following a purchase from 31/05/2024
I have not recived the package
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Michael W.
Rating: 2 out of 5
following a purchase from 25/06/2024
One Strap is 0,5mm to small and the Color of the other one is Not as aspected.
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Lars D.
Rating: 4 out of 5
following a purchase from 28/06/2024
Good products
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Michael C.
Rating: 1 out of 5
following a purchase from 22/06/2024
Nice picture in the internet but the quality is terrible ,I ordered a case for iPhone 14 max plus and a strap for a Cartier. The quality of the products was above all criticism. I had to pay to return the products. The watch strap was redone but on the label it was written that the leather is embrosses and the value is €50. I paid €197 for the watch strap. I consulted the Cartier company representative and a watch dealer in Helsinki and they both told me that they are not sure it's crocodile skin. This experience cost me €25 and a waste of time. I DO NOT RECOMMEND THIS COMPANY TO ANYONE.
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Stephane
Rating: 4 out of 5
following a purchase from 03/06/2024
Bracelet not compatible with interchangeable pumps!
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??? ?.
Rating: 1 out of 5
following a purchase from 29/05/2024
Didn't like
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Thomas M.
Rating: 4 out of 5
following a purchase from 22/05/2024
Good easy to find product
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D.K.
Rating: 3 out of 5
following a purchase from 22/05/2024
Bought a solo strap. Nice leather, finishing is not up to par with usual products.
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Wilfried K.
Rating: 4 out of 5
following a purchase from 24/05/2024
Everything perfect, materials ok except maybe the smell of the bracelet, I don't know if it's leather in contact with the skin.
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MVR
Rating: 4 out of 5
following a purchase from 13/05/2024
Good quality. Fast delivery
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Ajay A.
Rating: 1 out of 5
following a purchase from 07/05/2024
Have ordered twice from this retailer. My first order took a very long time to get to me. Customer service kept stalling in their communication on order and delivery status. The second order took just as long and I was disappointed with what I received after having to wait for it. I was expecting a tan brown leather strap (as shown in the pictures on the website) not a dark brown one, which is what I received. Still waiting to hear from retailer on return/ exchange policy.
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Mohammed A.
Rating: 2 out of 5
following a purchase from 03/05/2024
One of the quick release did not open properly and I tried harder, unfortunately it's broken.
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Aurelien A.
Rating: 1 out of 5
following a purchase from 08/04/2024
Bad experience with this purchase. Product received incomplete and defective. In addition, the after-sales service is complicated to contact and I am waiting for their return.
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Nouvel A.
Rating: 4 out of 5
following a purchase from 24/04/2024
Impeccable service and delivery
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Claude S.
Rating: 4 out of 5
following a purchase from 25/04/2024
Very beautiful bracelet, value for money. Excellent, it's the first time I've bought and I'll be back for more orders.
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Jean-marc V.
Rating: 4 out of 5
following a purchase from 18/04/2024
Very good: beautiful bracelet, as described. One drawback with the delivery: an envelope stamped "ABP bracelets montre" was left in the mailbox as a single delivery. For a bracelet that costs a certain amount of money, a signature would have been preferable, even if everything went smoothly.
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David
Rating: 4 out of 5
following a purchase from 15/04/2024
I received the bracelet as ordered. Very good quality and beautifully finished. Not yet mounted on the watch, so no definitive opinion yet. I was expecting a little more premium packaging. Delivery times are good, apart from Chronopost which took 4 days! I recommend ABP for the wide choice of materials and personalization!
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Marc L.
Rating: 2 out of 5
following a purchase from 07/04/2024
Shipment is now over three weeks with no definitive delivery date provided after 3 inquiries. According to the status it shows US Customs reviewing the shipment for over two weeks. Does your US representative have any clue as to how long this requires to be cleared?
Response from Abpconcept
Dear Mr Luvshis, Due to US regulations regarding the leather your package is being processed by customs as we explained and will be delivered to you after this examination. Don't hesitate to contact us if you have any questions, don't hesitate to contact us.
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Harry C.
Rating: 4 out of 5
following a purchase from 08/04/2024
I already bought a nice strap couple of months ago from you, and I am happy with this one.Unfortunately both of the straps I just bought this time are pretty good, but not good enough as the previous one. I mean that it wasn't written that I have to cut and make so many additional changes to the buckle's end.That's why my feedback is not so high and I think you should advertise it as it must to be.
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Fayez A.
Rating: 4 out of 5
following a purchase from 28/03/2024
I got a custom strap for a Cartier Pasha. Excellent communication and product, the only reason for not getting 5 stars is the price.
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Borislav D.
Rating: 3 out of 5
following a purchase from 03/04/2024
Das Uhrenarmband ist sehr solide verarbeitet und entspricht den masslichen Vorgaben. Leider entspricht die farbliche Gestaltung nicht dem im Internet gezeigten Beispiel.
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Rémi F.
Rating: 4 out of 5
following a purchase from 15/03/2024
I bought the cordura bracelets in black and khaki. They are very well made. The interchangeable pumps are a must. Ideal for small 15.5cm wrists. Too bad there are only 4 colors and one material. Why not small-hole racing leather? Personally, I use them for two moonswatches.
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Steeve S.
Rating: 1 out of 5
following a purchase from 02/04/2024
Very very bad experience
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Response from Abpconcept
Hello Mr Jorno, You are not a customer of our website please delete your comment. Sincerely, The ABP team
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Christian
Rating: 1 out of 5
following a purchase from 11/03/2024
After ordering a stock bracelet with the option of interchangeable pumps. After only a few days, the bracelet tore right at the notch made by Abp. Their response to this problem is simply that I should buy another one with a discount because the bracelet has been worn! An unacceptable response that doesn't even take into account the obligation to deliver a quality product with a minimum of reliability.
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Emmanuel
Rating: 4 out of 5
following a purchase from 13/03/2024
Interesting overall experience. However, I probably made a mistake on the thickness of the bracelet, which was not thick enough to be aesthetically pleasing. I probably made a second mistake on the width of my bracelet at the case. It's missing 1mm. Sincerely
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Wil
Rating: 3 out of 5
following a purchase from 05/03/2024
Ordering and delivery service has been great but the quality of the craftmanship and fitment has been getting less satisfactory. One-size-fit-all quick-release pins are short and small no matter how wide the lugs are. The holes on the straps were made too big for the pins so that the pins fell off easily.
Response from Abpconcept
Dear Mr Chiu, sorry if the craftsmanship on this strap was not as you expected. We will make sure to inform our team about this issue. Thank you for your trust. ABP Team