Customer reviews of Abpconcept

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8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 2, 3 and 5 stars

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J
Jean M.
Rating: 5 out of 5
following a purchase from 26/04/2023
Very good, fast shipping, as described
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Ronald
Rating: 5 out of 5
following a purchase from 24/04/2023
Product as described. Good communication on status of the order. carefully packaged and delivered on time.
J
Jeffrey H.
Rating: 1 out of 5
following a purchase from 29/04/2023
They have responded to a couple of my emails but still refuse to do anything about assuring I get the watch bracelet for which I paid ABP a good deal of money.
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Peter F.
Rating: 5 out of 5
following a purchase from 25/04/2023
My bracelet was made with very good quality (price-performance ratio) and questions were asked if anything was unclear. I can only recommend ABP.
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René
Rating: 5 out of 5
following a purchase from 16/04/2023
Perfect match for my baume er mercier watch
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Ian N.
Rating: 5 out of 5
following a purchase from 23/04/2023
Great product, fast shipping.
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Dietrich H.
Rating: 5 out of 5
following a purchase from 20/04/2023
As usual the product is flawless and fantastically made. Order process is simple and efficient. Staff in boutique as well as the online shop are super helpful.
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Fm
Rating: 5 out of 5
following a purchase from 10/04/2023
Very good !!!
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Paul G.
Rating: 5 out of 5
following a purchase from 17/04/2023
Took a chance on a heavily discounted alligator iPhone 13 Pro Max case to fit my iPhone 12 Pro Max. Shipping to US is high but product fit and is well made. I recommend them.
Response from Abpconcept
Hello Paul, we're glad you took a chance on our iPhone related products and were happy with this case !
M
Mikael
Rating: 5 out of 5
following a purchase from 17/04/2023
Lots of choice, and products that exude quality :) Very happy with my purchases
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Response from Abpconcept
Thank you Mikael, we are delighted to know that your purchases are to your liking :)
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Jose F.
Rating: 5 out of 5
following a purchase from 16/04/2023
Everything as expected
Response from Abpconcept
Thank you Jose happy to know our straps have found the perfect watch to be on :)
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Hugo F.
Rating: 1 out of 5
following a purchase from 16/04/2023
I ordered two rubber-type bracelets for my Sky-Dweller "to test" (180 euros anyway) they indicate compatibility with this model of watch on the page. As a result, the bracelet doesn't fit the watch, nor the buckle supplied with it (which is of mediocre quality, by the way), nor my Rolex deployant. I'm not going to waste two hours on the phone and in the post for this amount, but at least you know, trash 30 minutes after unpacking, to be avoided.
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Response from Abpconcept
Hello Mr Fabre, I'm sorry to hear that the bracelets don't fit your model. We would have been more than willing to offer you a return of the bracelets and an immediate refund. We apologize for the inconvenience and offer you a credit note on our website. An email will be sent to you to this effect. Sincerely, the ABP team
A
Alain P.
Rating: 5 out of 5
following a purchase from 13/04/2023
Fast and compliant delivery.The bracelet is high quality. It's perfect.
Response from Abpconcept
Merci Alain ! C'est un plaisir de savoir que notre R strap convient parfaitement à votre montre.
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DrD
Rating: 5 out of 5
following a purchase from 13/04/2023
Bracelet denim brut en 22mm pour ma Tudor bb red, impeccable ??
Response from Abpconcept
Merci beaucoup Régis, nous vous remercions infiniment d'avoir pris le temps de nous faire part de vos impressions. C'est un plaisir de savoir nos clients satisfaits.
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Fabrice
Rating: 5 out of 5
following a purchase from 13/04/2023
Very good quality bracelet with attentive service.
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Petros P.
Rating: 5 out of 5
following a purchase from 05/04/2023
The ordering process went smoothly and the ABP Team was extremely helpful and fast with email replies. The choices are amazing and I was able to create a wonderful leather strap for a very demanding and difficult watch. The strap arrived safely and absolutely on time and I could not be happier. Perfect fit, wonderful quality and a truly great tactile feeling. I can absolutely recommend ABP and the experience & quality is unique. Thank you so much!
Response from Abpconcept
Dear Petros, it was a pleasure answering all your demands and we remain available for futur orders :)
M
Matthieu P.
Rating: 5 out of 5
following a purchase from 02/04/2023
Fast delivery ! Good product
Response from Abpconcept
Merci Matthieu ! Nous sommes heureux que nos bracelets satisfassent à vos exigences et besoins :)
S
Simon H.
Rating: 5 out of 5
following a purchase from 20/03/2023
I bought two straps, one for 16610 and another for railmaster.Both stunning and very confortable when wearing.Love these straps
Response from Abpconcept
Thank you Simon, these watches deserve the best craftsmanship.
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Shin Y.
Rating: 5 out of 5
following a purchase from 02/04/2023
Thank you for nice quality and service.
Response from Abpconcept
Thank you Shin for your feedbacks we greatly appreciate it !
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Claude
Rating: 5 out of 5
following a purchase from 27/03/2023
Very happy with the quality of my watchband! It corresponds completely to its description and fitted perfectly to my watch, which deserved a bracelet worthy of this quality! Delivery time respected and judicious advice given! I recommend it!
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Response from Abpconcept
Your comment brought a lot of joy to the whole team today! It's always a pleasure to read such friendly and positive reviews as yours! Thank you Claude!
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Adam W.
Rating: 5 out of 5
following a purchase from 24/03/2023
I was very happy with ABP's customer service via chat. They helped me choose two leather straps that I'm very happy with.
Response from Abpconcept
Thank you Adam ! Your satisfaction is our best reward. Don't hesitate to contact us if you have any inquires.
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Ioannis D.
Rating: 5 out of 5
following a purchase from 21/03/2023
Well made products. This is my second time I am purchasing a watch band from ABP. I found good quality and reasonable price. Handling and postage was very fast. The item arrived in less than five days.
Response from Abpconcept
Thank you Ioannis, your return is our best reward :)
A
Alain V.
Rating: 5 out of 5
following a purchase from 29/03/2023
perfect quality and service
Response from Abpconcept
Merci Alain, we greatly appreciate your feedbacks. Have a great day.
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Cyril A.
Rating: 5 out of 5
following a purchase from 28/03/2023
Very good service, deadline met and work up to my expectations.
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Response from Abpconcept
Thank you Cyril, We are delighted that your purchase went so well. We wholeheartedly wish to provide excellent service to customers like you.
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Catherine
Rating: 5 out of 5
following a purchase from 19/03/2023
Very nice Perfect quality
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Response from Abpconcept
Thank you Catherine, don't hesitate to send us a photo of your worn bracelet! Your feedback reinforces our efforts to offer quality bracelets to our customers.
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R C.
Rating: 5 out of 5
following a purchase from 16/03/2023
Very good quality bracelet! Color very similar to the site. Fast manufacturing and shipping.
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Response from Abpconcept
The entire team would like to thank you for your comment. We are happy to see that you are satisfied with your bracelet. We look forward to seeing you again, thank you Rémi.
J
Jjfjfj
Rating: 5 out of 5
following a purchase from 20/03/2023
Fast and complete answers to my questions.Very good quality of the watchband. The blue color presented on the website is very faithful to reality.Fast shipping.I can only recommend.
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Response from Abpconcept
Thank you for your feedback Jacques. I am sincerely delighted to read that our efforts and know-how at your service have been appreciated.
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Duncan
Rating: 5 out of 5
following a purchase from 14/03/2023
Such a great product, the lilac color was exactly as expected and matched perfectly with my GS. Shipping arrived before original delivery date, but was communicated beforehand
Response from Abpconcept
Thank you Duncan, you chose a great strap color :) don't hesitate to send us a picture by email or instagram we would love to see the result.
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Christian M.
Rating: 5 out of 5
following a purchase from 13/03/2023
Excellent products
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Response from Abpconcept
Thank you Christian, your satisfaction with your custom made order will be greatly appreciated !
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Client(e)
Rating: 5 out of 5
following a purchase from 20/03/2023
Perfect service, on time. The bracelet is great. Thank you
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Response from Abpconcept
Thank you Thibault! We're delighted to hear that you enjoyed the fruits of the team's labor!
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Pierre M.
Rating: 5 out of 5
following a purchase from 16/03/2023
Fast shipping, nice bracelet
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Response from Abpconcept
Thank you Pierre, we'd like to thank you very much for taking the time to share your impressions with us. It's a pleasure to know that our customers are satisfied.
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Michal M.
Rating: 5 out of 5
following a purchase from 08/03/2023
All great as usual:)
Response from Abpconcept
Thank you Michal, always a pleasure !
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Anonyme
Rating: 5 out of 5
following a purchase from 08/03/2023
The site is a bit old-fashioned but functional.
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Response from Abpconcept
Thanks Arnaud!
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Thierry R.
Rating: 5 out of 5
following a purchase from 07/03/2023
Quality and reliability
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Response from Abpconcept
Thank you very much for your feedback, Mr. Rius.
G
Giraudet
Rating: 5 out of 5
following a purchase from 06/03/2023
Ordered a custom-made bracelet. Very practical site, good ergonomics, quality. Nationally recognized as a quality company. Excellent customer support following a special request.
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Response from Abpconcept
Thank you very much for your comment, Mr Giraudet.
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Vinny
Rating: 5 out of 5
following a purchase from 08/03/2023
Great one to one correspondence regarding strap materials. Attention to detail, bespoke for my watch & taste & above all fantastic end product.
Response from Abpconcept
Thank you Vinny we hope to see you back soon :)
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Jean P.
Rating: 5 out of 5
following a purchase from 07/03/2023
Very good contacts and organization.
Response from Abpconcept
Merci Mr Poyet :)
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Patrice B.
Rating: 3 out of 5
following a purchase from 01/03/2023
I did receive my bracelet quickly, but the packaging was not very good for a bracelet costing 200.00. As for the additional buckle, which was supposed to replace my original Rolex buckle, it is of inferior quality. So I kept my original folding clasp. Indeed your buckle is very hard to remove, I even broke a pin during this maneuver, which is very soft with the Rolex bracelet. I am disappointed with this purchase. Sincerely
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Response from Abpconcept
Hello Mr Bouchez, we're sorry this buckle doesn't fit. Please contact us by email, and we'll try to find a replacement if you wish.
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Michael L.
Rating: 5 out of 5
following a purchase from 21/03/2023
Ordered before and excellent as expected.
Response from Abpconcept
Thank you Michael, we to see you back soon.
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Michelle
Rating: 5 out of 5
following a purchase from 19/03/2023
Superb watchband! I am completely satisfied with it.
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Response from Abpconcept
Thank you Michelle, we're delighted you like your bracelet.