Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Size problem according to wrist measurements given for selection: too small
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Response from Abpconcept
Thank you for your feedback. We are sorry that the size does not correspond perfectly to your expectations. Please do not hesitate to contact us so that we can find a suitable solution.
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James B.
Rating: 3 out of 5
following a purchase from 24/12/2024
The strap is of decent quality but arrived in a plastic sleeve with absolutely no instructions for how to install it on the watch (which included cutting the strap). There LOTS of rubber straps available online and this one did not seem to be very good value for the cost.
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Nicolas C.
Rating: 1 out of 5
following a purchase from 02/12/2024
Same "Made in China" products as on Amazon but 3 times more expensive
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Steven H.
Rating: 3 out of 5
following a purchase from 28/11/2024
I love the look of the strap although the fit is somewhat average and I think it’s overpriced. For that price I expected a tight fit secure fit. Disappointed
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VIVIENNE O.
Rating: 1 out of 5
following a purchase from 29/11/2024
I ordered burgundy colour, was sent purple.
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Rob P.
Rating: 1 out of 5
following a purchase from 21/11/2024
I received the items promptly however I have since contacted ABP concept regarding a return request and have had no response to the request. Poor communication - unsatisfied customer.
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Mickael I.
Rating: 1 out of 5
following a purchase from 15/11/2024
Hello, I still have not received my order. I contacted you today without success. The experience is not at all recommendable.
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LoZi
Rating: 1 out of 5
following a purchase from 24/10/2024
Clearly this is no longer the workshop I once knew.the saleswoman got bogged down in her own jargon to make me a bracelet that doesn't give me satisfaction and doesn't resemble the one that could suit my watch.customer satisfaction is not one of this boutique's concerns.I strongly advise against it.
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Thomas P.
Rating: 3 out of 5
following a purchase from 14/10/2024
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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Thomas P.
Rating: 3 out of 5
following a purchase from 14/10/2024
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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Ilias K.
Rating: 3 out of 5
following a purchase from 08/10/2024
I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.
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Evans
Rating: 1 out of 5
following a purchase from 07/10/2024
If you don't want to deal with disappointment and frustration due to an undelivered item that was marked as delivered, and receive no assistance from this watch company, it's best to avoid making any purchases from them. The customer service is unsatisfactory, and I suspect discriminatory behavior, especially towards foreign individuals. My strap never arrived, complained the next day because I thought I would find it in a safe spot or my neighbors but nothing was found.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.
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??
Rating: 2 out of 5
following a purchase from 26/09/2024
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.
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Client(e)
Rating: 3 out of 5
following a purchase from 26/09/2024
Deadline metHigh price - prepayment 100%.
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Junmin P.
Rating: 2 out of 5
following a purchase from 20/09/2024
The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.
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Avellaneda
Rating: 1 out of 5
following a purchase from 31/07/2024
For those looking for appearance over quality, you've come to the right site. After 2 months' use on a high-end watch, the leather ran off, and after-sales service offered to send the bracelet back so they could glue it back on, but this is like putting a patch on a wooden leg.
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Yannsbh
Rating: 3 out of 5
following a purchase from 17/09/2024
Very good products but order incorrect and incomplete no response to my emails calling for the situation to be resolved.
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Sean K.
Rating: 1 out of 5
following a purchase from 13/09/2024
Poor quality not made well at all!!!!
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Alex
Rating: 1 out of 5
following a purchase from 22/05/2024
they sent the order after 2 months even if stated it was in stock. they never responded to my inquires regarding the delay.I have received a strap for Panerai, but I ordered for Breitling, and even if it fits at lugs, it does not fit for the buckle. I have contacted them for exchange, but never resoonded so I am stuck with a 250 euro starp that I cannot use
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Dominique V.
Rating: 3 out of 5
following a purchase from 30/08/2024
bonjourles montres auraient pu être à l "heure quand on me les me sont remis.vu le prix de l "entretien cela aurait été un minimum.sinon ras.
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Response from Abpconcept
Hello Mr Verots, Thank you for your comment. We'll be sure to reassemble the overhauled watches when our customers visit. Have a nice day
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Antoine G.
Rating: 1 out of 5
following a purchase from 19/08/2024
Impossible to set up the bangle , I went to my jewelery service and they cannot fix it , then they ask to another Rolex retailer and again not possible to fix it . Thank you for you reply . AFG .
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Pierre D.
Rating: 3 out of 5
following a purchase from 19/08/2024
Perfect delivery. But the bracelet frays at the perforation holes. I would not recommend this model.
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Sam Y.
Rating: 1 out of 5
following a purchase from 30/07/2024
Strap does not fit. Almost ruined my watch installling this terrible strap
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Ludovic B.
Rating: 2 out of 5
following a purchase from 29/07/2024
I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.
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Antoine
Rating: 3 out of 5
following a purchase from 22/07/2024
The bracelet, sold to be compatible with the Panerai model I own, can only be installed directly on the bars, and does not allow the original cylinders normally between the bars and the bracelet to remain in place, protecting the former from deformation and allowing the latter to rotate very freely.
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Turnerjeffery
Rating: 1 out of 5
following a purchase from 19/07/2024
I have not received the order nor do I have any idea when or how it my arrive.
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W.
Rating: 2 out of 5
following a purchase from 25/07/2024
Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!
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Tommy
Rating: 1 out of 5
following a purchase from 05/07/2024
Wrong color watch band
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Lennart W.
Rating: 1 out of 5
following a purchase from 31/05/2024
I have not recived the package
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Michael W.
Rating: 2 out of 5
following a purchase from 25/06/2024
One Strap is 0,5mm to small and the Color of the other one is Not as aspected.
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Michael C.
Rating: 1 out of 5
following a purchase from 22/06/2024
Nice picture in the internet but the quality is terrible ,I ordered a case for iPhone 14 max plus and a strap for a Cartier. The quality of the products was above all criticism. I had to pay to return the products. The watch strap was redone but on the label it was written that the leather is embrosses and the value is 50. I paid 197 for the watch strap. I consulted the Cartier company representative and a watch dealer in Helsinki and they both told me that they are not sure it's crocodile skin. This experience cost me 25 and a waste of time. I DO NOT RECOMMEND THIS COMPANY TO ANYONE.
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??? ?.
Rating: 1 out of 5
following a purchase from 29/05/2024
Didn't like
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D.K.
Rating: 3 out of 5
following a purchase from 22/05/2024
Bought a solo strap. Nice leather, finishing is not up to par with usual products.
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Ajay A.
Rating: 1 out of 5
following a purchase from 07/05/2024
Have ordered twice from this retailer. My first order took a very long time to get to me. Customer service kept stalling in their communication on order and delivery status. The second order took just as long and I was disappointed with what I received after having to wait for it. I was expecting a tan brown leather strap (as shown in the pictures on the website) not a dark brown one, which is what I received. Still waiting to hear from retailer on return/ exchange policy.
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Mohammed A.
Rating: 2 out of 5
following a purchase from 03/05/2024
One of the quick release did not open properly and I tried harder, unfortunately it's broken.
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Aurelien A.
Rating: 1 out of 5
following a purchase from 08/04/2024
Bad experience with this purchase. Product received incomplete and defective. In addition, the after-sales service is complicated to contact and I am waiting for their return.
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Marc L.
Rating: 2 out of 5
following a purchase from 07/04/2024
Shipment is now over three weeks with no definitive delivery date provided after 3 inquiries. According to the status it shows US Customs reviewing the shipment for over two weeks. Does your US representative have any clue as to how long this requires to be cleared?
Response from Abpconcept
Dear Mr Luvshis, Due to US regulations regarding the leather your package is being processed by customs as we explained and will be delivered to you after this examination. Don't hesitate to contact us if you have any questions, don't hesitate to contact us.
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Borislav D.
Rating: 3 out of 5
following a purchase from 03/04/2024
Das Uhrenarmband ist sehr solide verarbeitet und entspricht den masslichen Vorgaben. Leider entspricht die farbliche Gestaltung nicht dem im Internet gezeigten Beispiel.
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Steeve S.
Rating: 1 out of 5
following a purchase from 02/04/2024
Very very bad experience
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Response from Abpconcept
Hello Mr Jorno, You are not a customer of our website please delete your comment. Sincerely, The ABP team
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