Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 2, 4 and 5 stars

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J
JMalo
Rating: 5 out of 5
following a purchase from 28/11/2023
Very easy to reach by phone and they are very accommodating.
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Domi
Rating: 5 out of 5
following a purchase from 17/11/2023
Order: standard bracelet but specific request for pump holes. Product received promptly, perfectly in line with my expectations. Good quality and fair price. Would recommend.
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Florence D.
Rating: 2 out of 5
following a purchase from 14/11/2023
Order did not correspond to the dimensions requestedToo long to solve the problemNo pumps delivered with the bracelet
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Martial B.
Rating: 4 out of 5
following a purchase from 21/11/2023
I've placed several orders (watchbands and belts). The materials are noble and of quality, the shipping fast for items in stock and the prices attractive. I decided to order a made-to-measure watchband. The order and manufacture were taken quickly, but the result is well below the usual production.
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Florian D.
Rating: 5 out of 5
following a purchase from 22/11/2023
When a customer comes back, it's a good sign: neat bracelets, fast shipping, I recommend it!
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Xavier B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Perfect, compliant and on time
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Fabio A.
Rating: 5 out of 5
following a purchase from 22/11/2023
Top bracelet, super fast delivery and as a gift (?) a headphone pouch. Highly recommend
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Cneilustomer
Rating: 5 out of 5
following a purchase from 13/11/2023
Beautiful alligator strap. Undoubtedly the best quality for price available. Very fast delivery.
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Jon C.
Rating: 5 out of 5
following a purchase from 21/11/2023
Fast shipping and a great product. I am impressed by the quality and will surely order again from ABP.
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Client
Rating: 5 out of 5
following a purchase from 13/11/2023
top-notch as always!
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Sam
Rating: 1 out of 5
following a purchase from 13/11/2023
Watch strap was made with a damaged piece of skin, customer support was not helpful.
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Mickael K.
Rating: 5 out of 5
following a purchase from 20/11/2023
fast, compliant and high quality
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Garance K.
Rating: 1 out of 5
following a purchase from 10/11/2023
Far from a premium experience.It is striking to me that an artisan asks you to pay items worth just below the price range of Hermès but with a shipping service that is neither reliable, nor efficient.I have been waiting all in all over a month now for a leather Arceau bracelet. The atelier takes up to 2 weeks to prepare and finalize the bracelet, prior to handing it over to Colissimo (French postal and shipping services) which took so far over 20 days to first send the package through the wrong channel, and while trying it for the second luck, shipping it to La Martinique (French Dom Tom island).Fun fact I live in Denmark... !The only star remain for Clémence who is taking care of the client relations and who tried to follow up on the situation.Not worth the hustle.
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Pierre-olivier L.
Rating: 5 out of 5
following a purchase from 17/11/2023
Bracelet perfectly conforms to order, easy installation on watch, great color and material.
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Michel
Rating: 5 out of 5
following a purchase from 10/11/2023
Great products. Beautiful materials & colors. And great customer support (merci Clémence ;-)! I can only recommend!!!
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D.
Rating: 1 out of 5
following a purchase from 09/11/2023
2nd time in a row terrible problems , zero communication , avoid at all costs.1st time , they do not include a invoice inside the envelope with dhl ( i have physically checked)so despite paying express shipping it stays 10 days stuck.After this the customs bill (I am in NYC) is 231.30 dollars.First time they refuse to fix or cover and it takes an additional 45 days for it to get to me as they ship back and return.This time I foolishly spent 400 dollars with them on a strap and rest assured same problem as before , with same delays ,and nothing on envelope.This time zero communication for a week and i foolishly paid the 231.30 dollar customs bill just to finish this relationship with them once in for all. I offered covering 50/50 , for them to fix it but nope.Very very amateur operation in terms of shipping and completing an order, terrible delayed and elitist communication. My network has a very large reach in the watch world , rest assured my experience in it's full detail , and how patient i have been , writing multiple emails will all be shared so they do not get any repeating business from thousands of people i know.
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Christian R.
Rating: 5 out of 5
following a purchase from 17/11/2023
Comprehensive site, easy to navigate. The customization of watch straps offers an almost infinite variety of choices, and the products delivered are superb and unique.
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Evgeny T.
Rating: 5 out of 5
following a purchase from 17/11/2023
Good product, quick delivery
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Zoltan S.
Rating: 5 out of 5
following a purchase from 08/11/2023
Bra kvalitet, passar fint med klockan. Nöjd med beställningen.
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Marie J.
Rating: 5 out of 5
following a purchase from 08/11/2023
Fast delivery and quality identical to what we wanted. Surprise gift in the parcel: an iPhone shell. Thanks ABP!
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Aditya M.
Rating: 1 out of 5
following a purchase from 31/10/2023
Quality is bad
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M J.
Rating: 1 out of 5
following a purchase from 06/11/2023
Hello,I received my order 1 month ago, but despite several emails and phone calls to explain my problem, I haven't had any feedback to solve my problem.Sincerely,Mr Julien Bouchet
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XSteve
Rating: 5 out of 5
following a purchase from 08/11/2023
Purchased a Special Edition R-Strap James Bond edition. Seamless integration with the watch. Superb quality. Will be a returning customer.
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Coaca C.
Rating: 5 out of 5
following a purchase from 06/11/2023
All the best. Thank you!
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Danny
Rating: 5 out of 5
following a purchase from 26/10/2023
Beautifully made, very original collection
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Casenave N.
Rating: 5 out of 5
following a purchase from 25/10/2023
Fast delivery, item as described, everything perfect! Thanks for everything!
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Thierry
Rating: 5 out of 5
following a purchase from 25/10/2023
Très très bien
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Filip
Rating: 5 out of 5
following a purchase from 13/10/2023
Very nice alligator strap. Great customer support.
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Guillaume B.
Rating: 2 out of 5
following a purchase from 18/10/2023
The product was shipped fast. The quality of the canvas bracelet is poor. I don't recommend
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Chris
Rating: 5 out of 5
following a purchase from 17/10/2023
Super efficient, quick delivery and easy to use site with good product description
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Nicolas H.
Rating: 5 out of 5
following a purchase from 17/10/2023
Meets my expectations.
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M P.
Rating: 5 out of 5
following a purchase from 17/10/2023
I recommend ABP Concept. Great work and on-time delivery.
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Dennis T.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very positive buying experience. I'm pleased to leave a positive review for ABP Concept following my recent online purchase. The support I received was exceptional, with helpful and patient responses to my questions. Delivery was prompt and well-packaged. I'm highly satisfied with the experience. Thank you!
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Eric P.
Rating: 5 out of 5
following a purchase from 06/10/2023
Order, follow-up and delivery of a very good level, but the bracelet received is of a perceived top quality, the finesse and quality of manufacture is a guarantee of longevity.delighted with my purchase.
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Rafael I.
Rating: 5 out of 5
following a purchase from 06/10/2023
it took longer than i expected, but the quality is very good
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Baudot
Rating: 4 out of 5
following a purchase from 12/10/2023
Delivery ok, nothing to complain about.
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LBC
Rating: 4 out of 5
following a purchase from 04/10/2023
Good advices, thanks
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Contins P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Excellent service
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Zissis A.
Rating: 5 out of 5
following a purchase from 03/10/2023
Very professional and trusted seller. Product is of highest quality as well. Highly recommended!
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Guest
Rating: 5 out of 5
following a purchase from 03/10/2023
Great product and very responsive staff