Customer reviews of Abpconcept

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Andreas F.

Rating: 5 out of 5

Published on 19/01/2022 à 11h56 following a purchase from 19/01/2022

Excellent, quick and helpful!

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Matthew S.

Rating: 1 out of 5

Published on 16/01/2022 à 21h48 following a purchase from 16/01/2022

Incompetent. Disorganized. Rude. Non responsive. Can't get anything right. That's ABP.

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Frédéric K.

Rating: 5 out of 5

Published on 14/01/2022 à 20h42 following a purchase from 14/01/2022

A truly personalized service, even when ordering via the website. Even if I expected nothing less for a bracelet costing over 550.

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Pe

Rating: 1 out of 5

Published on 10/01/2022 à 16h40 following a purchase from 10/01/2022

Delivery out of time: arrives after 1 month instead of 1 week as advertisedArrived after Christmas (order at the end of November) No caseFor the price it's unacceptable I'd ordered before and I'd already had a problem with the delivery time but even if you take the margin it's always the same. Customer service offers no solution or compensation.

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Alex M.

Rating: 2 out of 5

Published on 07/01/2022 à 21h23 following a purchase from 07/01/2022

Quality of strap was very good; however, it was slightly too small. I've repeatedly messaged the team to identity options but have not had any response at all. Product doesn't come with any instructions for refunds or replacements. I'd love to just replace but have no idea what to do!

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Gérard R.

Rating: 5 out of 5

Published on 07/01/2022 à 13h43 following a purchase from 07/01/2022

High-quality, attractive products.

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Freddy L.

Rating: 4 out of 5

Published on 06/01/2022 à 12h53 following a purchase from 06/01/2022

Fast delivery, good quality, shame about the shipping costs.

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Feroldi

Rating: 5 out of 5

Published on 05/01/2022 à 19h25 following a purchase from 05/01/2022

Top ?? super ??

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Alexis W.

Rating: 5 out of 5

Published on 03/01/2022 à 22h37 following a purchase from 03/01/2022

Excellent follow up. ABP called me to investigate further details on my customers made request to make sure they would deliver the exact request, which they did.Great customer support

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Jean L.

Rating: 5 out of 5

Published on 03/01/2022 à 14h57 following a purchase from 03/01/2022

Excellent choices. Price a little high, but justified by the quality.

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EBrady

Rating: 5 out of 5

Published on 03/01/2022 à 12h46 following a purchase from 03/01/2022

Great customer service, with timely updates on the ordering and shipping process. The quality of the watch strap is superb. I highly recommend ABP.

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Portuguese C.

Rating: 5 out of 5

Published on 30/12/2021 à 11h12 following a purchase from 30/12/2021

Order processing ok and excellent product quality

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N. K.

Rating: 1 out of 5

Published on 23/12/2021 à 11h23 following a purchase from 23/12/2021

No response to complaints. Do not bother with undelivered goods. Catastrophe. Never again.

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Maurizio

Rating: 5 out of 5

Published on 23/12/2021 à 11h20 following a purchase from 23/12/2021

Spedizione veloce. Cinturini di pregevole fattura Speriamo che durino nel tempoEsperienza da ripetere

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Pierre

Rating: 5 out of 5

Published on 22/12/2021 à 17h18 following a purchase from 22/12/2021

Top-notch customer relations. Always high-quality products for the price. Another very satisfying purchase from Atelier du Bracelet Parisien!

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Oliver T.

Rating: 5 out of 5

Published on 21/12/2021 à 15h26 following a purchase from 21/12/2021

Excellent quality as always! Will continue to be a repeat customer

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Patrick

Rating: 5 out of 5

Published on 20/12/2021 à 11h21 following a purchase from 20/12/2021

Order processed quickly. Immediate acknowledgement of receipt with tracking. The leather quality of the bracelet is excellent. Ditto the workmanship and speed of shipment. I will definitely come back to ABP for a future purchase.

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Nicolas M.

Rating: 1 out of 5

Published on 17/12/2021 à 15h40 following a purchase from 17/12/2021

Product conforms to the order but the gift wrapping is shabby, worthy of a costume jewel at 10 euros!!!! I'm ashamed to offer a gift at this price in such packaging !!!! As for the "dialogue" with customer service, it's non-existent, no response.

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Michael

Rating: 4 out of 5

Published on 16/12/2021 à 21h54 following a purchase from 16/12/2021

Fast deliveryProduct quality is great

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Sven F.

Rating: 5 out of 5

Published on 16/12/2021 à 21h52 following a purchase from 16/12/2021

Top quality as usual.My wish: flat (not rounded) straps in standard sortiment.

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Mini M.

Rating: 5 out of 5

Published on 16/12/2021 à 19h18 following a purchase from 16/12/2021

A very good quality product delivered quickly at a very reasonable price.

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Christian

Rating: 4 out of 5

Published on 15/12/2021 à 21h36 following a purchase from 15/12/2021

Item received with a defect. Very fast return and re-delivery. Very responsive customer service. Bravo

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Customer

Rating: 5 out of 5

Published on 13/12/2021 à 18h27 following a purchase from 13/12/2021

Great quality .. very good and quick service would highly recommend

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Didier B.

Rating: 4 out of 5

Published on 11/12/2021 à 17h12 following a purchase from 11/12/2021

The pin buckle is aesthetically perfect, very similar to the original, except for the metal pin that fits into the bracelet, which can be improved: a little too thin and, above all, the wrong bore, as the screw turns wildly and doesn't lock into the buckle. I hope it doesn't come loose.

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YCH

Rating: 4 out of 5

Published on 10/12/2021 à 10h56 following a purchase from 10/12/2021

Serious and fast delivery

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Customer

Rating: 5 out of 5

Published on 10/12/2021 à 10h22 following a purchase from 10/12/2021

Work always (5th experience) extremely neat. Irreproachable

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Valeria A.

Rating: 5 out of 5

Published on 10/12/2021 à 09h45 following a purchase from 10/12/2021

Excellent quality!

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Romain D.

Rating: 2 out of 5

Published on 09/12/2021 à 21h11 following a purchase from 09/12/2021

The product's finish quality is a little disappointing for the price.

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Pedro G.

Rating: 4 out of 5

Published on 09/12/2021 à 20h55 following a purchase from 09/12/2021

All OKTime and product

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Jonas

Rating: 5 out of 5

Published on 07/12/2021 à 15h25 following a purchase from 07/12/2021

Top quality and fast shipping.

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Client

Rating: 5 out of 5

Published on 02/12/2021 à 21h31 following a purchase from 02/12/2021

Fast delivery Good quality bracelet Very satisfied

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Satisfied C.

Rating: 5 out of 5

Published on 30/11/2021 à 12h45 following a purchase from 30/11/2021

Excellent products. Excellent service.I have bought 6-7 straps from ABP Concept, both ready made and custom made. These straps are of the highest quality possible.

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Abp C.

Rating: 5 out of 5

Published on 29/11/2021 à 13h16 following a purchase from 29/11/2021

The quality of their product is excellent and arrived promptly all the way from Europe. Great communication from their staff. Their pricing is a little more than the competition however, well worth it. 5 Stars *****

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Ian I.

Rating: 5 out of 5

Published on 29/11/2021 à 11h13 following a purchase from 29/11/2021

I had an issue with one of my bands and they looked after it right away and kept me informed about the progress of the replacement order.I have also ordered many bands from them and their quality and customer service is the best.

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Guenter B.

Rating: 1 out of 5

Published on 26/11/2021 à 19h44 following a purchase from 26/11/2021

No invoice accompanying the order as could be expected from a company doing serious business. No answers at all to e-mails requesting an invoice, nether when written in English nor when in French.Furthermore, one of the straps - alligator - is crooked on the watch side. No answer to that problem, too.

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Nathalie B.

Rating: 5 out of 5

Published on 26/11/2021 à 19h42 following a purchase from 26/11/2021

Meets my expectations

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Client

Rating: 5 out of 5

Published on 26/11/2021 à 11h22 following a purchase from 26/11/2021

Very satisfied: fast delivery, compliant product. I appreciated the top-of-the-range finish (buckle and loops) which surprised me considering the low price! I'll buy here again.

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Olivier

Rating: 5 out of 5

Published on 17/11/2021 à 21h33 following a purchase from 17/11/2021

Fast reaction, good feedback and communication. On time delivered . Product of quality

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Joon K.

Rating: 5 out of 5

Published on 11/11/2021 à 14h18 following a purchase from 11/11/2021

Really awesome alligator straps!

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Graeme W.

Rating: 5 out of 5

Published on 04/11/2021 à 19h31 following a purchase from 04/11/2021

ABP concepts website configurator is easy to use and enabled me to quickly spec a new alligator strap for my Audemars Piguet in a colour that matched the blue chronograph hand.The strap arrived within a few weeks, fits perfectly to the case and deployant clasp, and looks amazing. Highly recommended.