Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 2, 4 and 5 stars

Reset filters
J
Jan W.
Rating: 1 out of 5
following a purchase from 31/08/2021
The product broke after just a few times of use and despite several emails concerning reimbursement, nothing has happened.
R
Richard B.
Rating: 5 out of 5
following a purchase from 31/08/2021
Awesome strap. Great quality. Will order again.
A
Ankur
Rating: 5 out of 5
following a purchase from 31/08/2021
Excellent quality straps for my watches - shipping was quick, straps fit perfectly, made of high quality leather and customer service was tremendous.
R
Robert R.
Rating: 5 out of 5
following a purchase from 26/08/2021
I've ordered 3 times and the service has always been excellent. Needless to say, the item appears to be part of the watch itself. Thanks ABP!
J
José A.
Rating: 5 out of 5
following a purchase from 25/08/2021
Everything is perfect!
Translated reviews
A
Adilson O.
Rating: 5 out of 5
following a purchase from 24/08/2021
great expirience
H
Henrik
Rating: 5 out of 5
following a purchase from 17/08/2021
Excellent communication with the company. Very responsive. Excellent quality control as the first band to be shipped was not up to their standard. Very happy with my purchase.
S
Sandeep G.
Rating: 5 out of 5
following a purchase from 16/08/2021
Fast delivery and the straps were of very good quality
D
Dhalluin P.
Rating: 5 out of 5
following a purchase from 14/08/2021
Looks very nice and delivered on time
G
Geert W.
Rating: 5 out of 5
following a purchase from 12/08/2021
Always tops ! Years ago, we collaborated intensively in making your first bracelet for a/my Daytona - yellow ostrich shin. Took many emails, returns, calls - but the end result : quelle merveille !!
H
H V.
Rating: 5 out of 5
following a purchase from 12/08/2021
Excellent, couldn't be better!
M
Mark P.
Rating: 5 out of 5
following a purchase from 12/08/2021
Have purchased many straps over the years and the quality, fit and finish is always excellent. Highly recommended
L
Lorenzo B.
Rating: 5 out of 5
following a purchase from 10/08/2021
really deserved review. third purchase and would purchase again
M
Mauro S.
Rating: 5 out of 5
following a purchase from 09/08/2021
Great service and great product!
P
Parrique H.
Rating: 5 out of 5
following a purchase from 06/08/2021
Excellent product. Delivery times respected.
Translated reviews
J
Jan
Rating: 5 out of 5
following a purchase from 05/08/2021
Good prompt service, excellent product.
J
John S.
Rating: 5 out of 5
following a purchase from 05/08/2021
Great product and fast delivery.
C
Christopher
Rating: 5 out of 5
following a purchase from 28/07/2021
Just the best watch straps ever made.
S
Shravan R.
Rating: 5 out of 5
following a purchase from 27/07/2021
Excellent watch straps. Both the stock ready-to-wear and custom made straps are beautiful, works of art. The fit and comfort is very good. There is a wide selection of leather, type of strap, stitching and finishing. Lastly, the shipping is fast and without any problems.
S
Steven
Rating: 5 out of 5
following a purchase from 26/07/2021
Prompt. Courteous. Perfect fit for my watch
U
Ugo V.
Rating: 5 out of 5
following a purchase from 22/07/2021
Great service and products! Strictly revommended!
W
Wojtek
Rating: 1 out of 5
following a purchase from 21/07/2021
I'll basically just got different color strap than the ordered. I sent two complaints within a week with full justification incl. pictures. First dropping the email to contact listed in order and the second filling in a special form in the website. Next few days passed and I still don't have any answers to any of them. They just completely ignored me. Sad but true.
G
Goran K.
Rating: 5 out of 5
following a purchase from 20/07/2021
I bought a watch winder and 2 straps for my watches. After ordering ABP reached out to me saying that they didn't have the color of the watch winder I ordered, and offered alternative options. Once I confirmed which one I wanted, they started processing the order and sent it in within a day. I received my order from France to Croatia in less than 24h. Talk about fast delivery! Items were in perfect condition and top quality! I definitely recommend this store.
S
Stanislas
Rating: 5 out of 5
following a purchase from 20/07/2021
Product lives up to the reputation of this house! Highly recommend!
Translated reviews
K
Kunde
Rating: 5 out of 5
following a purchase from 15/07/2021
I purchased a Rubber B strap for a Submariner and rubber strap for a Speedmaster. Very nice products, quick and kind service. One of the best places to get straps of all kinds in Europe.
R
Rob
Rating: 5 out of 5
following a purchase from 14/07/2021
The watch strap that they made me was top quality. Beautiful materials and fine workmanship. My reques to customise their design was no problem for them. Great experience.
H
Héctor B.
Rating: 2 out of 5
following a purchase from 13/07/2021
You sent me a wrong size of the strap I bought, Damien offered to send a new one, I made some observations and I didn't get any reply in return. Basically you sent me a wrong product, different form what I bought and you just left things like that.
M
Maria A.
Rating: 5 out of 5
following a purchase from 12/07/2021
Best and quick service ever !!!Thank you so much
G
Gregory M.
Rating: 1 out of 5
following a purchase from 08/07/2021
The watch strap I ordered was never delivered to me. It made it as far as Brussels but was returned to Paris and I have not heard a word from ABP. I have contacted them several times through email, but get no response. This is a shame as their watch straps have been really good, but they do me no good if they can't even ship it to me. Very disappointed
A
Anja S.
Rating: 5 out of 5
following a purchase from 08/07/2021
Product matches the description. Carefully packed. Will order again.
D
David H.
Rating: 5 out of 5
following a purchase from 07/07/2021
Beautiful strap, unique and built to last - nice guys too!
M
MG
Rating: 5 out of 5
following a purchase from 29/06/2021
Sensational level of service! Thank you!
F
Florian T.
Rating: 5 out of 5
following a purchase from 28/06/2021
Great service, fast shipping
M
Morten R.
Rating: 1 out of 5
following a purchase from 26/06/2021
Bought two Rolex straps from ABP, The shipment was lost in mail, and communication started to fix the missing straps, They answered two email politely, then stopper answering my emails, and haven't heard from them since.Don't expect them to fix any problems that occur.
H
Henning K.
Rating: 5 out of 5
following a purchase from 23/06/2021
Good servive, acceptable delivery time
N
Nicholas
Rating: 5 out of 5
following a purchase from 23/06/2021
Amazing product. Easy to order. Excellent service!!!
R
Rp D.
Rating: 5 out of 5
following a purchase from 22/06/2021
I award them 5 stars at the moment, I had a strap sent which thereWas a problem with,it was well made but do to a mix up theyare hopefully putting it right but a great looking strap and delivered on time
D
Daniel
Rating: 5 out of 5
following a purchase from 21/06/2021
very good:- quality- service
Translated reviews
L
Lisa B.
Rating: 5 out of 5
following a purchase from 21/06/2021
I keep coming back for more straps because of the quality and choice of materials. The turn around time is also surprisingly quick for custom orders. I love ABP Concept!
A
Anonymous
Rating: 4 out of 5
following a purchase from 17/06/2021
Great strap. Superior craftsmanship. The only downfall, which is a big one, is the strap does not fit the timepiece that I purchased it for.