Customer reviews of Abpconcept

Excellent service, quick processing and shipment. Product superb, just as ordered.

Absolutely best business.

Just take a moment to check your emails please and find out what happened with the customer order strap doesn't fit the watch r rolex strap and a custom made strap peeling off only after 3 months of usage

Excellent and very fast delivery.

Absolutely beautiful craftsmanship, helpful staff, items arrived faster than expected and beyond my expectation! Merci beaucoup!Cindy Vines

Perfect quality perfect support !

More then 3 weeks after I have placed my order the package has not arrived.Limited to no response to my requests for updates on shipping status, and my eventual request for cancellation is also still pending response.

I got a VIP service.A special thanks to Damien for his help.

I ordered a strap along with a steel-finished folding clasp. At first, I received only the strap, of which the quality is very good, but not the clasp. I sent emails to inquire about this, but there was no response after a few days; I had to make an international phone call to request for the missing clasp. Yet, the clasp that arrived was of a wrong colour -- yellow gold! I sent another email regarding this 2 weeks ago but there was no response again. I wonder if they ever read the customers' emails.Additional notes:Not having been informed, I received the correct steel clasp a few days later. Problem solved!

All the bands where just perfect!!

Great watch straps as always. The ABP team does fantastic work---I can't recommend them enough for custom watch straps. Thank you very much!

Great service and great products.

Strap for Omega Seamaster.This rating is for the second strap I purchased. The first one I purchased was excellent, so I decided to go for a second one.I copy/pasted all the measures I had used for the first strap. I also included a link on comments of the make and model.I made a mistake on the width. This mistake had been corrected on the first one. The second time they processed it as it was entered. While I understand I made a mistake, I also understand that if I add the make and model ABP checks if it fits and corrects these errors by confirming back with the customer.I wrote to Customer Service. Twice. Never heard from them. Went from being blown away by quality to being extremely disappointment by a treatment of silence. Not one word have I heard from my past two emails. It went from 10 to 0.Not purchasing anything else.

Outstanding product and customer service to match! I have purchased from ABP Concept both in their Paris store as well as online and have had great experiences. On this particular order, I ordered a different style strap and chose the wrong size. Instead of having to send the wrong straps back and pay shipping to return and for the new items, they just shipped me the correct size. That saved me 1/2 the shipping costs and probably 2 weeks in transit and processing times. I highly recommend ABP and they have terrific products at vey competitive pricing.

Beautiful quality bespoke watch strap for my Panerai? Very pleased with the quality and finish

Very fast delivery, excellent service, communication and advice prior to purchase. Prompt response to questions submitted via email.

Excellent product and quick service.

Amazing product! Great service!

I bought a bracelet for my Rolex 126600, and despite the specification of the model at the time of ordering, it is not valid for this watch, I have pictures of its poor condition, for me it was not a good buying experience.

Simply the best watch straps in the world. The consistency of product can only be explained by hand finishing at every step.

Easy process of ordering. Vast collection to choose from. Very fast dispatch and shipping. Super pleased.

Excellent watch straps!!!!

Ordered a phone case. Looks exactly as pictured. Great service - it came before the expected delivery date. Will definitely order from them again

Send me wrong size strap.After 3 mails, still no answer.

First purchase was handled quickly. Second purchase was slower than expected. When I emailed them, a response came that they just shipped it. But, the shipping notification from DHL did not arrive for another two days. Their alligator straps are good quality for the relatively low price.

Perfect service

Website was user-friendly. My order was promptly fulfilled and international shipping was uneventful. The product arrived in excellent condition. Communication was excellent. I will not hesitate to patronize again and recommend others to do the same.

The quality of the product is impeccable, and delivery was much quicker than expected.

Great service!

I have been very pleased with my purchases! The quality of material and construction is definitely what I expected. I look forward to receiving my other 2 items I expect will be shipped soon!

Bought a watch strap from here 18 months ago and has already degraded to the point where I can't wear it. I've emailed to ask for a replacement twice and have not received a reply. Luxury brand that lasts less than two years? Absolute rubbish!

Immer wieder eine Freude

Perfect service and beautiful product

Excellent artisan boutique!

really happy with the service. Watch and deployment clasp arrived today. Great quality

Excellent quality exceed OE strap

Made-to-measure bracelet rather expensive....But indispensable for enhancing a watch! The wait was long but the result was absolutely exceptional.Top customer service.

Personalized service, fantastic watch band, superb quality.

SorryLeider hat die Schließe einen Fleck, kann sie aber aufgrund verschiedener Umstände nicht mehr austauschen, kann passieren.Diesesmal leider dumm gelaufen, weil Geburtstagsgeschenk und weiterer Zugriff auf das Band leider nicht möglich.mfgMichael

This company's bands are not inexpensive, but are the epitome of Paris luxury. Their craftsmenship is outstanding -- always delivering a beautiful finished product. This is my 3rd order from ABP and I am as pleased as ever. My watchband was made to my exact specifications and was well worth the wait -- understandable for a bespoke product.