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G
Rating: 1 out of 5
Poor quality article, disappointed
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Customer reviews of Abpconcept
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews
Summary of reviews
Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Reviews 1, 2 and 4 stars
Reset filtersF
Rating: 2 out of 5
Unresponsive customer service, uncomfortable Breitling clasp & leather dye that is already coming loose… would not recommend. Leather itself is of sufficient quality though.
P
Rating: 2 out of 5
Size problem according to wrist measurements given for selection: too small
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Response from Abpconcept
Thank you for your feedback. We are sorry that the size does not correspond perfectly to your expectations. Please do not hesitate to contact us so that we can find a suitable solution.
E
Rating: 4 out of 5
The bracelet's locking system seems a bit flimsy. I preferred to keep the original ones.
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Response from Abpconcept
Thank you for your feedback! We've taken your comment about the locking systems into account. If you need any advice or an alternative, please don't hesitate to contact us.
N
Rating: 1 out of 5
Same "Made in China" products as on Amazon but 3 times more expensive
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V
Rating: 1 out of 5
I ordered burgundy colour, was sent purple.
R
Rating: 1 out of 5
I received the items promptly however I have since contacted ABP concept regarding a return request and have had no response to the request. Poor communication - unsatisfied customer.
D
Rating: 4 out of 5
Satisfied with my purchase
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M
Rating: 1 out of 5
Hello, I still have not received my order. I contacted you today without success. The experience is not at all recommendable.
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S
Rating: 4 out of 5
Perfect
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L
Rating: 1 out of 5
Clearly this is no longer the workshop I once knew.the saleswoman got bogged down in her own jargon to make me a bracelet that doesn't give me satisfaction and doesn't resemble the one that could suit my watch.customer satisfaction is not one of this boutique's concerns.I strongly advise against it.
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J
Rating: 4 out of 5
Hello, very fast delivery! But the white rubber strap, after rubbing against a blue suit, has become impregnated and after various attempts to clean it does not come back completely white !!!! The plastic absorbs the dye! I would gladly accept a new one in order to take precautions with my clothes, as I won't be able to put it back on! Thank you for your understanding Jean marc jaquier
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E
Rating: 1 out of 5
If you don't want to deal with disappointment and frustration due to an undelivered item that was marked as delivered, and receive no assistance from this watch company, it's best to avoid making any purchases from them. The customer service is unsatisfactory, and I suspect discriminatory behavior, especially towards foreign individuals. My strap never arrived, complained the next day because I thought I would find it in a safe spot or my neighbors but nothing was found.
?
Rating: 2 out of 5
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.
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D
Rating: 4 out of 5
Very good customer service. Just need to be a little bit fast in response time on WhatsApp.
?
Rating: 2 out of 5
Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.
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P
Rating: 4 out of 5
Fast repair
J
Rating: 2 out of 5
The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.
A
Rating: 1 out of 5
For those looking for appearance over quality, you've come to the right site. After 2 months' use on a high-end watch, the leather ran off, and after-sales service offered to send the bracelet back so they could glue it back on, but this is like putting a patch on a wooden leg.
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S
Rating: 1 out of 5
Poor quality not made well at all!!!!
A
Rating: 1 out of 5
they sent the order after 2 months even if stated it was in stock. they never responded to my inquires regarding the delay.I have received a strap for Panerai, but I ordered for Breitling, and even if it fits at lugs, it does not fit for the buckle. I have contacted them for exchange, but never resoonded so I am stuck with a 250 euro starp that I cannot use
B
Rating: 4 out of 5
Quality leather strap only downside is the poor quality folding clasp, which is really not up to standard !!!!I highly recommend ABP despite the black spot on the folding clasp.
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D
Rating: 4 out of 5
Seller available by watsaap by phone for a purchase even at a small price very positive side. Very responsive.
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A
Rating: 1 out of 5
Impossible to set up the bangle , I went to my jewelery service and they cannot fix it , then they ask to another Rolex retailer and again not possible to fix it . Thank you for you reply . AFG .
A
Rating: 4 out of 5
Quick turnaround from order to delivery of purchased product
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S
Rating: 1 out of 5
Strap does not fit. Almost ruined my watch installling this terrible strap
S
Rating: 4 out of 5
Hello,The bracelets are of good quality and the prices are justified. My order was missing an item and the team sent it back to me very quickly. The only thing I regret is the lack of communication on their part because following my message I had no return other than an automatic email sending the order. The human side needs to be improved.
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L
Rating: 2 out of 5
I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.
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T
Rating: 1 out of 5
I have not received the order nor do I have any idea when or how it my arrive.
W
Rating: 2 out of 5
Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!
V
Rating: 4 out of 5
Top for the equipement
T
Rating: 1 out of 5
Wrong color watch band
L
Rating: 4 out of 5
Hello, the welds after sewing the 2-piece zulu bracelet are protruding and rubbing on my wrist. I solved the problem by filing the 4 corners of the welds with a nail file. First wear was therefore not very pleasant. The look is nice in khaki and once the problem is solved the comfort is fine, my watch is a Dodane Type 23 so the case is thick and large diameter, the zulu is flat. Best regards Mr Lucotte
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L
Rating: 1 out of 5
I have not recived the package
M
Rating: 2 out of 5
One Strap is 0,5mm to small and the Color of the other one is Not as aspected.
L
Rating: 4 out of 5
Good products
M
Rating: 1 out of 5
Nice picture in the internet but the quality is terrible ,I ordered a case for iPhone 14 max plus and a strap for a Cartier. The quality of the products was above all criticism. I had to pay to return the products. The watch strap was redone but on the label it was written that the leather is embrosses and the value is 50. I paid 197 for the watch strap. I consulted the Cartier company representative and a watch dealer in Helsinki and they both told me that they are not sure it's crocodile skin. This experience cost me 25 and a waste of time. I DO NOT RECOMMEND THIS COMPANY TO ANYONE.
S
Rating: 4 out of 5
Bracelet not compatible with interchangeable pumps!
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?
Rating: 1 out of 5
Didn't like
T
Rating: 4 out of 5
Good easy to find product