Customer reviews of Abpconcept

Good advices, thanks

The built did not fit

Good product and fast shipping.

Everything ok

Received my bracelet much later than expected, and with the wrong buckle, ordered the one in PVD Pink Gold, and received the one in Gold instead, no what I wanted.

The thickness of the bracelet is too small, which is not compatible with the watch. However, it seemed to me that the model was mentioned for this bracelet on the site. So I won't be able to use it.

Leather quality is disappointing. ABP had accustomed us to much better!

I never received the wristwatch

Great choice of fine products.Unfortunately the slowest website in the world. Takes 10 seconds to load each page. Seriously tempted to go shop somewhere else,

Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.

The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again

ABP sent me the wrong size strap. I then had to print the return label, go to the postal office and send back the strap. I never got a confitmation of reception, or any message for that matter. I am still waiting for the right strap.ad on: had contact with ABP after all. They apologized, send the correct strap and added an aditional strap to make up for the inconvenience.

I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.

I ordered a bracelet for a BR watch, on receipt the bracelet was far from the description in terms of compatibility and quality, ABP moreover acknowledged this in a reply email, I sent the bracelet back, ABP took 10 days to make the refund and refused to pay the return postage (2.75). I would even say that they tried to get me to send it back by ordinary mail, so they could have invoked non-receipt to simply avoid the refund! never again from them!

I received a completely different strap from the one I ordered. No one in the company wants to talk about the complaint.

Poor quality. Plastic, not real leather. The brown strap when worn its stretches and turn another color and looks like it will break soon.

Bracelet available in one length only, requiring an XL wrist. You can choose the width but not the length. A shame. Otherwise, tuner quality is top-notch.

The strap does not even

The bracelet does not match my watch unfortunately I'm on vacation as soon as I get back I'll send it back to be exchanged Contact me 0032475848976

Reliable shop, occured an issue with the quality of an item, the manager under name Benoit fixed it with dignity and without any vaste of time-n-nerves, the new one item came very fast and really of much better quality. Both were after-market rubber straps to the watches, origins for sure from 3-rd side production.

1 month waiting and still no braceletSo saying it's the carrier's faultI paid and got nothing

It didn't feel too good because the request for a refund or replacement was unsuccessful, so give two stars

Muy bien y rápido

A very good product that fits my chronograph perfectly with the curved handles. Confirms the description. Only downside, the price, 3 times more expensive than the ëessentiel ' range which is already very well made. I recommend this seller for the quality of his products.

The strap I ordered was supposed to have interchangeable spring bars and the strap I received did not. I double checked my order to make sure I had indeed ordered interchangeable spring bars and I had. I then sent an email explaining the mistake. I received a response from ABP Concept a week later denying that they had made a mistake and offering no resolution to the problem. Will not do business with this company again as they have no idea what quality customer service should be.

I still do not have my watch straps. They appear stuck in customs and no one from ABP has reached out to me to provide any updates.

No CITES paperwork from a recent order, held in US customs for three weeks and returned to ABP. Three attempts at contacting ABP to fix the issue and no one contacted me. Called VISA to refund charges.Never again as a customer.

Good product but shipping cost is way too expensive (20€ for shipping from FR to BE).

Very old customer. This is the last time I will be ordering from ABP. The bracelet I received is worthy of a 30 bracelet bought on Amazon.prices are becoming stratospheric.it is now indecent.and globally where before "everything was possible", everything is now becoming exhorbitant when it is not "impossible". I recommend other manufacturers in the area who have kept their feet on the ground! George L.

They have responded to a couple of my emails but still refuse to do anything about assuring I get the watch bracelet for which I paid ABP a good deal of money.

The company makes very good quality straps both bespoke and ready made. Customer service is very responsive and efficient. The only negative is their local courier in Italy which is below standard. I would recommend a change if they can.

I ordered two rubber-type bracelets for my Sky-Dweller "to test" (180 euros anyway) they indicate compatibility with this model of watch on the page. As a result, the bracelet doesn't fit the watch, nor the buckle supplied with it (which is of mediocre quality, by the way), nor my Rolex deployant. I'm not going to waste two hours on the phone and in the post for this amount, but at least you know, trash 30 minutes after unpacking, to be avoided.

Good quality, would recommend. Only down side are outrageous shipping cost for country other than France! 40 euros for a 120g package from Paris, France to Lausanne, Switzerland!

As always, I appreciate the high quality of ABP products, as well as the logistics, which always work without a hitch. However, this time, I'm not giving it 5 stars, as I was confronted with an unexpected problem: given the thickness of the bracelet at the end, the pumps were too far back in relation to the holes provided.As a result, it was simply impossible to mount the bracelet on the watch (it's a Jaegger Lecoultre with very short lugs), so I had to cut off part of the end, but it's really not that great. Of course, this doesn't call into question the quality of the bracelet, but it might be a good idea to add this measure when ordering a made-to-measure bracelet.

Fast, compliant delivery. The ostrich strap seems to be of good quality (to be tested over time).1 small disappointment on the folding clasp, which is a little thick when closed under the wrist.

I did not receive my item! No one has messaged me back!

Quick delivery. Strap has a good quality but little bit expensive.

I changed the product because of a problem with the topstitching. The same problem occurred on the new product after a week. There's a design problem!

It was a bit long but I was not in a hurry. Concerning the products, they are beautiful and of high quality. Iëm happy and will recommend ABO Concept.

Bought a beautiful watchband, as described, of good quality and in a beautiful color. In preparation for my purchase, I exchanged with the web service, and I got all the explanations I wanted, thank you.