Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
The Cordura Type fabric watch bands I ordered are far too stiff and uncomfortable.
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Response from Abpconcept
We're sorry if this bracelet doesn't fit. You can return it to us if it has not been worn.
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Gwen M.
Rating: 1 out of 5
following a purchase from 15/02/2023
I bought a rubber strap for my Panerai, it was in silicone and was one millimetre thick, it broke after an hour of use. At the price it is sold it is absolutely deplorable to have such quality, ABP never again.
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Response from Abpconcept
Hello, I'm sorry Madam, we can send you a new bracelet right now. This one may have had a design problem. Please do not hesitate to contact us by email. Have a nice day!
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Hendra R.
Rating: 4 out of 5
following a purchase from 21/02/2023
Shipping & quality of the straps are good.
Response from Abpconcept
Thank you :)
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Patrick
Rating: 4 out of 5
following a purchase from 08/02/2023
The order arrived in perfect condition and was exactly what I expected.
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Response from Abpconcept
Thank you very much
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Mark
Rating: 4 out of 5
following a purchase from 26/01/2023
Great quality, correct communication, quick shipment a. I found the shipping costs expensive (the free shipping limit is too high, sorry)
Response from Abpconcept
Dear Mark, don't hesitate to contact us by email to have your next shipping offered :)
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Boguslaw M.
Rating: 1 out of 5
following a purchase from 06/02/2023
Product not delivered
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Response from Abpconcept
Hello, we have contacted you to return your product lost by the carrier, please come back to us. Best regards, ABP
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Jorma
Rating: 1 out of 5
following a purchase from 15/01/2023
Product quality really below par
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Response from Abpconcept
We're sorry if these fabric bracelets aren't to your liking. Please contact us for a discount on your next order.
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Olivier
Rating: 4 out of 5
following a purchase from 29/12/2022
Very good manufacture of watch straps, very serious after-sales service, the only reproach, hence my 4 stars and not 5, is that the catalog is not representative of stocks, often the strap you want is on the site but not in stock or in another color... Too bad!
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Response from Abpconcept
Thank you for your comment, we try to keep our stock up to date, but unfortunately sometimes products go out of stock quickly...
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Emmanuel
Rating: 1 out of 5
following a purchase from 06/01/2023
Prohibitive postal cost and not only delivered at my home. I bought a 15 euros bracelet and realised the delivery wads 28 euros or so !!!! and i was not even delivered at home, i had to go to a relay point despite the right address... so obviously not a great experience.
Response from Abpconcept
I'm sorry the delivery didn't go well, don't hesitate to contact us for a next order.
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ClaF
Rating: 4 out of 5
following a purchase from 12/12/2022
Fast delivery of a compliant product: beautiful leather. Fabric bracelet superb and comfortable. Still the same problem with the chosen carrier: if you don't answer the phone, they don't deliver (no delivery attempt) and leave it at the post office. This greatly disrupts the quality of the shopping experience.
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Stewart J.
Rating: 1 out of 5
following a purchase from 08/12/2022
sold a strap with clasp showing Rolex fittings but when it arrived was blank fittings and no way to contact them
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Jorge
Rating: 1 out of 5
following a purchase from 10/10/2022
A expensive veal strap at 375,00 which was delivered with a fire stain, still usable but I expected a better quality control from ABP.
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Jacques X.
Rating: 4 out of 5
following a purchase from 04/11/2022
Everything went well with the delivery and the product (the iPhone 13 Pro alligator shell), but it's on 3.12.22 that we'll see the enchantment ...!
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Sh
Rating: 1 out of 5
following a purchase from 04/11/2022
I ordered a grey strap and it came in dark green. They told me their grey is green and it was my mistake for ordering it. They would refund.
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Paul C.
Rating: 4 out of 5
following a purchase from 29/10/2022
Great products, just wish they were a little less expensive.
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Giovanni C.
Rating: 1 out of 5
following a purchase from 02/10/2022
The strap is not compatible with the omega seamaster 300. I have sent a mail regarding this to return my order, however nobody is replying. Will try to give a call somehow, bit if no solution, I will need to open a litigation for this.However the strap quality is very nice for the price. If it would have fit the watch, definitely it would have been a very good one!
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Scott H.
Rating: 4 out of 5
following a purchase from 04/10/2022
Beautiful bands. High quality. I ordered 2 alligator bands. brown for a grand seiko snowflake and black for a jaeger lecoultre master control calendar. Only issue is the black does not fit my jlc master control. I filled out the form stating the watch with reference number. It needs a curved band. The black will work for my snowflake and I ordered a strap from jlc.
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Steen W.
Rating: 1 out of 5
following a purchase from 22/09/2022
Very bad quality. Be carefully using this strap for your high value watches.I bought a rubber strap from ABP Concept to my Omega Seamaster watch. Unfortunately the strap did broke after 2 month and my watch falled directly to the street. I now need to have my watch checked by an Omega dealer. Hopefully everything are fine.
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Agnes H.
Rating: 1 out of 5
following a purchase from 01/09/2022
Geen indexatie van mijn gedeeld pensioen. Op alle papieren staat indexatie wordt door berekend.In 1990 officiële scheiding. ABP betaalt mijn gedeelde pensioen uit.Nu krijg ik geen indexatie erbij.De een zegt u had allang een hoger moeten krijgen. Weer een andere zegt niet, want er is een wet gekomen in 2016, dat ik 2.39% niet krijg. Mijn ex wel.Hoe kan dat, sta je jaren lang stil, en dan krijg je helemaal niets erbij. Wie helpt dit te verduidelijken.
Response from Abpconcept
Dear AGNES, we sell straps not divorce ... we are not lawyers.
F
François-Xavier
Rating: 4 out of 5
following a purchase from 05/09/2022
Very good service, fast delivery. Just a small tear on the leather, but on the inside of the bracelet, so invisible when worn.
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Wichai F.
Rating: 2 out of 5
following a purchase from 30/08/2022
Your Strap is not fit to my Sky Dweller( with Oystersteel ). However, your strap is very nice quality.
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Janeczko F.
Rating: 1 out of 5
following a purchase from 02/08/2022
Very disappointed with the bracelet; simple thickness, low quality, even very low quality for 45...We make good margins in this store...I don't recommend and I won't recommend again.
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Chris
Rating: 1 out of 5
following a purchase from 12/07/2022
Haven't received the custom strap that I ordered and nobody is returning my emails.*edit* I finally received an email reply. My strap was lost in the post, so a new strap was made and sent via a different courier. I still don't feel the strap stitching quality/consistency/neatness is high enough for this price of watch strap, but I shall accept this and move on.
Response from Abpconcept
Dear Chris, the carrier lost the package but we re-made your strap and shipped the new one via DHL. Have a great day ! ABP
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CD
Rating: 2 out of 5
following a purchase from 12/07/2022
By the way, a serious and well-known company, but I bought a folding clasp from them, which was very disappointing, and I sent an e-mail to say so, to which I never received a reply...too bad.
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Matthieu G.
Rating: 4 out of 5
following a purchase from 05/07/2022
very friendly, attentive staff.
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Murat K.
Rating: 1 out of 5
following a purchase from 30/06/2022
Terrible service. Terrible straps. Will never order again.
Response from Abpconcept
Dear Murat, your order is from 2020, if you have an issue how can we help ?
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PIERRE
Rating: 4 out of 5
following a purchase from 29/06/2022
good service...a little long leadtime
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Artemis
Rating: 1 out of 5
following a purchase from 23/06/2022
The buckle was of poor quality and doesn't secure in place as it should.
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Anoniem
Rating: 1 out of 5
following a purchase from 03/06/2022
09-05-22 Order placed.11-05-22 Order Shipped.31-05-22 Carrier returns package to sender without delivery attempt (and yes, I filled out my address correctly).03-06-22 Still no package, no contact by ABP.Upon research I discovered that the basic shipping option has a lot of bad reviews. Still ABP keeps using them.
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Jurica M.
Rating: 2 out of 5
following a purchase from 28/05/2022
Unfortunately this time I am not 100% happy about my order. I have specified that I do not want to have a buckle on my strap. Also there are 2 small scratches on my strap which will probably get worse with time.
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Remi P.
Rating: 4 out of 5
following a purchase from 25/05/2022
Good replacement bracelet for my moonwatch, at a slightly lower price than Omega's and for a similar perceived quality. We'll see if it lasts longer than the 3 years of the one it replaces,
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Kevin
Rating: 4 out of 5
following a purchase from 18/04/2022
Good value, good quality strap as described. Delivered quickly. 4 stars only because of sizing guide. If you have a small wrist, check sizing carefully before ordering. I ordered Medium according to the guide but I now believe that Small would have been much better for me.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 05/04/2022
Fast delivery
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Andre F.
Rating: 1 out of 5
following a purchase from 22/03/2022
Absolutely dreadful. A crocodile watch strap I purchased fell apart after about three weeks (it cost c. £250!)When I explained this to them (with a picture), their response was they could do nothing because it was past their own 15 day limited guarantee. What a shambolic service - no pride at all in their product.I have returned it and am awaiting a full refund. Given their awful attitude - I am expectant of having to take them to a local small claims court. What a terrible experience for a what is claimed to be a premium product.Avoid at all costs.
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Jermain Y.
Rating: 1 out of 5
following a purchase from 14/03/2022
Customer service no good received my order 2/10 order two strap one leather one rubber r strap doesn't lineup been calling no answer been emailing can someone contact me order #21434
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Véronique F.
Rating: 4 out of 5
following a purchase from 12/03/2022
Leather products of very good quality and excellent finish (Apple Watch leather strap and iPhone case with double card case).4 stars instead of 5 because:1/ Delivery time exceeded (long waiting time). Follow-up carried out. 2/ Two spots of glue left on the iPhone case, which I had to remove myself using a specific product + the quality of the leather on the double card case was "second-rate" (thinner and "blackened"). Too bad
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Jean C.
Rating: 4 out of 5
following a purchase from 05/03/2022
very nice product, good quality, it's a shame that, as usual, order tracking is a bit whimsical: I asked for a case for Iphone 13 and I received a case for Iphone 13 ProThis doesn't interfere with use, but the camera window is too large by at least 1cm, which isn't necessarily very aesthetic....(mine has only 2 lenses, the Pro has 3)I could have sent it back, but I was afraid of the delays, sometimes interminable.
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RT
Rating: 1 out of 5
following a purchase from 15/02/2022
To little disaponted, For this model of Rubber B bracelet there is no possibility to choose the size... and the bracelet closes certainly but is a little short.It looks to my taste a little unsuccessful for a Rolex ....Voila...Thank you for your answer: "it is a buckle version therefore standard size for wrist size 14 cm - 21 cm. For an adjustable bracelet, I invite you to choose a different reference. "Unless I'm mistaken, I didn't find this information before my purchase...so it was too late for me...Useful, I hope, for future buyers.
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Response from Abpconcept
Hello Sir, this is a pin buckle version, so standard size for wrist size 14 cm - 21 cm. For an adjustable bracelet, I suggest you choose a different reference: https://www.fr.abpconcept.paris/products/bracelet-montre-watch-band-strap-rolex-submariner-41mm-ceramic-glidelock-caoutchouc-rubber-bsur to which you should adapt your folding clasp. Yours sincerely, ABP
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Brongniart S.
Rating: 4 out of 5
following a purchase from 31/01/2022
A blue alligator strap, very beautiful and very well made. Almost nothing missing. Just a centimeter or two on the longer length to use the two loops. Right now, I'm just closing the bracelet and I've got a loop that's useless. Other than that, all clear. Fast, well-packaged delivery.
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Ludek V.
Rating: 2 out of 5
following a purchase from 28/01/2022
Selling Aliexpress product for three times as much money, without even giving a hint of the origin of the product. The images on the site are nicely photoshoped so the details of the product looks much better, colours richer and deeper, but what arrives is unsatisfactory.
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