Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 2 and 5 stars

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Frederic C.

Published on 12/10/2023 à 08h10 following a purchase from 28/09/2023

Absolutly perfect, high quality product and fast delivery and a nice gift inside the packaging, thanks a lot

Client

Published on 11/10/2023 à 16h33 following a purchase from 27/09/2023

High quality product... delivery on time *******

Santiago R.

Published on 11/10/2023 à 09h35 following a purchase from 27/09/2023

Very good quality items

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JBD

Published on 06/10/2023 à 19h28 following a purchase from 22/09/2023

Watchbands Nato - Nylon with original design ("exotic" fabric, "wall street" fabric: the online image corresponds to the products received). Good quality fabric and clasp. Order processed quickly. Purchase received by post in normal time. It would be more reassuring to have an online payment method with the latest security standards.

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Jean-marc L.

Published on 05/10/2023 à 15h38 following a purchase from 21/09/2023

Perfect result as ordered

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Christine N.

Published on 05/10/2023 à 09h45 following a purchase from 13/09/2023

I ordered a made-to-measure bracelet online. Right from the start, the team was there to advise me, and my requests were dealt with promptly. The welcome in the boutique and the service were perfect, as was the repair of my watches. The timescales announced were respected. The quality of their leathers is fantastic, and I highly recommend them.

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Jean Y.

Published on 02/10/2023 à 11h11 following a purchase from 01/09/2023

Serious, on-time delivery, compliant product

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Carlos S.

Published on 02/10/2023 à 10h46 following a purchase from 18/09/2023

Great work ! perfect bracelets

Margaux D.

Published on 29/09/2023 à 18h46 following a purchase from 14/09/2023

I am very satisfied with the buckle and pumps purchased on the site. They fit perfectly! Fast, careful shipping!

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TOM

Published on 28/09/2023 à 14h55 following a purchase from 14/09/2023

Beautiful work! Perfect!

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Gcepsss

Published on 28/09/2023 à 11h39 following a purchase from 14/09/2023

EXCELLENT SERVICE

Client(e)

Published on 25/09/2023 à 17h21 following a purchase from 11/09/2023

Large selection, good value for money, fast delivery

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Guy T.

Published on 21/09/2023 à 13h35 following a purchase from 07/09/2023

Hello Speed of delivery Quality of the products Yours sincerelyGuy

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Jones

Published on 21/09/2023 à 11h49 following a purchase from 07/09/2023

I have had over a dozen custom watch straps made by ABP. Their workmanship is always impeccable and the leather, no matter what type, is always of the highest quality. I've used other companies to make custom straps in the past, but no one has come even close to the quality I receive from ABP. And the many, many options to tailor your choice to exactly what you want is wonderful.

Hamid M.

Published on 21/09/2023 à 11h17 following a purchase from 31/08/2023

Great quality and great variety ofChoices.

Morgane L.

Published on 20/09/2023 à 18h53 following a purchase from 06/09/2023

Very good quality

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Jullien B.

Published on 20/09/2023 à 13h27 following a purchase from 05/09/2023

Received my bracelet much later than expected, and with the wrong buckle, ordered the one in PVD Pink Gold, and received the one in Gold instead, no what I wanted.

Moulin B.

Published on 20/09/2023 à 12h31 following a purchase from 30/08/2023

Product conforms, fast delivery, good value for money!

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JGB

Published on 20/09/2023 à 11h57 following a purchase from 06/09/2023

This watchband suits me perfectly.

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Published on 18/09/2023 à 15h10 following a purchase from 06/07/2023

The thickness of the bracelet is too small, which is not compatible with the watch. However, it seemed to me that the model was mentioned for this bracelet on the site. So I won't be able to use it.

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Response from Abpconcept

Hi Valérie, the thickness of the eco-responsible alligator strap can be seen on the product sheet, which reads: "Description :Classic watch strap in black alligator leather. Lined with round black alligator scales. Thickness at 2.5mm lugs, tone-on-tone stitching and edges", and no mention was made of your model ... we could have adapted the thickness if requested. If the bracelet has not been worn, please contact our customer service department.

William B.

Published on 16/09/2023 à 19h22 following a purchase from 31/08/2023

Real expertise and impeccable product quality. Thanks to the whole team

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Henri G.

Published on 16/09/2023 à 10h20 following a purchase from 30/08/2023

Leather quality is disappointing. ABP had accustomed us to much better!

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Response from Abpconcept

Hello Mr Gilson, what aspect of leather did you find disappointing?

Antoine

Published on 13/09/2023 à 16h21 following a purchase from 29/08/2023

Customer for several years.perfect.sound advice, quality products.

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Thomas V.

Published on 13/09/2023 à 11h41 following a purchase from 22/08/2023

I never received the wristwatch

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Response from Abpconcept

Hello Mr Verdon, the parcel has just been returned to us, our team will contact you. Sorry for the inconvenience.

JCF

Published on 08/09/2023 à 17h17 following a purchase from 20/08/2023

Quick delivery; high quality watch accessories.

G C.

Published on 07/09/2023 à 21h11 following a purchase from 22/08/2023

Good materials, quick delivery, excellent service.

Customer

Published on 07/09/2023 à 18h48 following a purchase from 03/08/2023

Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.

Response from Abpconcept

Hello Sir, we just discovered that your strap is kept by the customs in Cincinnati since August 7th ... we will call DHL immediately. Sorry for this issue during the delivery process. My colleague will keep you updated by email.

Loïc C.

Published on 07/09/2023 à 15h56 following a purchase from 23/08/2023

Precise simple punctual

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R F.

Published on 07/09/2023 à 09h37 following a purchase from 23/08/2023

The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again

Response from Abpconcept

Dear Richard, unfortunately we have no email from you ... could you resend what you wrote on this email address : [email protected] ?

Dominique C.

Published on 06/09/2023 à 15h29 following a purchase from 22/08/2023

All bracelets purchased from this company are of the highest quality, with meticulous craftsmanship. Wide choice of leathers and skins for a customized, made-to-measure bracelet.

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Christopher

Published on 04/09/2023 à 15h45 following a purchase from 13/08/2023

Quick and free shipping, quality product, quality customer service

Stephane D.

Published on 03/09/2023 à 14h29 following a purchase from 16/08/2023

High-quality products (watch straps) and attractive strap customization options to make your watch look unique!

Alainbaratoux

Published on 01/09/2023 à 14h50 following a purchase from 06/08/2023

good follow-up, courteous staff committed to customer relations

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Nicolas B.

Published on 01/09/2023 à 14h19 following a purchase from 15/08/2023

Order received very quickly, with particular care taken with the packaging, which contributes to the pleasure of the purchase!

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CHRIST68

Published on 01/09/2023 à 08h57 following a purchase from 09/08/2023

A friendly, professional team providing excellent service. Add a very large stock: a must!

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Marre D.

Published on 30/08/2023 à 09h59 following a purchase from 15/08/2023

Perfect.fast and quality product.thanks

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Buzz

Published on 29/08/2023 à 21h51 following a purchase from 26/08/2023

I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.

Manu

Published on 28/08/2023 à 13h38 following a purchase from 06/08/2023

Perfect, practical, quality rubber strap

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Pitumbur R.

Published on 28/08/2023 à 09h11 following a purchase from 06/08/2023

Excellent Service

Cliente

Published on 24/08/2023 à 19h13 following a purchase from 01/08/2023

Delivery on time, product conforms.

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