Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Fantastic quality & style. Ordering online was easy and shipment very fast.
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Roy M.
Rating: 5 out of 5
following a purchase from 21/02/2020
My strap arrived in California, USA much faster than expected. It fits expertly and is more comfortable than I expected.
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Pierre C.
Rating: 5 out of 5
following a purchase from 14/02/2020
Second purchase from ABP. Absolutely satisfied. The strap I received match exactly my order. Excellent quality.
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Eric R.
Rating: 5 out of 5
following a purchase from 14/02/2020
Excellent product and very responsive customer service. Have bought 4 watchbands over last 10 years and always satisfied. High price but worth it
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Abderazak B.
Rating: 5 out of 5
following a purchase from 10/02/2020
'Very reliable small enterprise.Ordered product perfectly executed. Top reactivity when asked to better off the delivery time. Highly recommandable.
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Herve
Rating: 5 out of 5
following a purchase from 09/02/2020
Beautiful, high-quality watchband
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Casper L.
Rating: 5 out of 5
following a purchase from 29/01/2020
Excellent service all round.
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Christian P.
Rating: 1 out of 5
following a purchase from 25/01/2020
These tools are absolute rubbish. I bought the most expensive I could find and they don't even fit the screws. $200 user
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Luiz F.
Rating: 5 out of 5
following a purchase from 24/01/2020
I really liked the quality and the service was perfect.
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Ddlen
Rating: 5 out of 5
following a purchase from 23/01/2020
Personal service via email was both thoughtful and professional.
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Simona
Rating: 5 out of 5
following a purchase from 23/01/2020
Ordered a strap for a Bell and Ross. The quality of the watch strap was excellent! Customer service was good as well.
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Andrew
Rating: 5 out of 5
following a purchase from 22/01/2020
Order arrived on time, great quality. I will absolutely use again.
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AGne
Rating: 5 out of 5
following a purchase from 15/01/2020
Very good company for watch straps
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Hor M.
Rating: 1 out of 5
following a purchase from 07/01/2020
The strap was send out on 24/12 but was hold to the post office on 30/12 as 'The item was undeliverable due to addressee's address cannot be identified'.I had send an email to ABP concept on 2/1 and they said they will contact them right away.Moreover, I had send the email on 7/1 and raised out the issue again but this time no replyNow a week thereafter, the problem did not resolve and I still did not receive the strap.
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James R.
Rating: 5 out of 5
following a purchase from 07/01/2020
First off delivery was surprisingly quick. Even with a little mix up in the delivery to the US. So emailed costumer service and had a response within 30 minutes. Email was informative and not some vague explanation. All sorted out. It was fantastic. Watch strap was as described. Would recommend.
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Attila H.
Rating: 1 out of 5
following a purchase from 07/01/2020
the website is misleading, at the time of the order, wasn't mention that the product is out of stock and that the delivery may take more than 30 days.I ordered on December 9., and was promised by Damien several times, that the ordered item will be received until latest December 24., but only arrived on December 31.I'm very disappointed regarding your services, and would never recommend to anyone to deal you ABP Concept
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Mark D.
Rating: 2 out of 5
following a purchase from 07/01/2020
I order a stock (not custom) strap from ABP, as I have in the past. The strap arrived on January 2 and I found it is defective in that it has no holes, and is, therefore, unusable. I emailed ABP about the problem, with pictures attached. As of today, I have not heard back from ABP about the strap.The straps I ordered in the past were always of high quality, but I must give a low score for customer service, and an expensive useless strap.
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Shadi H.
Rating: 5 out of 5
following a purchase from 30/12/2019
High quality strap and good work
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Gary B.
Rating: 1 out of 5
following a purchase from 30/12/2019
Strap arrived after 3 weeks shipping (not 1 day), and it was the wrong size - I can't use it. Abp just ducked their responsibility, did not give any help whatsoever
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Stephen L.
Rating: 5 out of 5
following a purchase from 27/12/2019
Beautiful watchstrap, and they went out the way to make it with the exact measurements I needed for my watch.
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MATT
Rating: 5 out of 5
following a purchase from 26/12/2019
Very good & beautiful work - The quality is present, made a custom bracelet and delivered in less than 15 days - Online configurator is very well done - I recommend
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Guillermo A.
Rating: 5 out of 5
following a purchase from 26/12/2019
Excellent product as always. Big fan of this manufacturer. Hope to purchase another strap soon. Best regards
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Minsu K.
Rating: 1 out of 5
following a purchase from 26/12/2019
I ordered a Limited edition squared scales Alligator strap this time.But I never imagined that photograph and real strap would be so different. This is actually a fraud!! I was very disappointed and I could hardly use this strap.
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U. M.
Rating: 5 out of 5
following a purchase from 26/12/2019
Angenehmer Kontakt und Austausch. Für Anregungen offen. Professionell und sehr freundlich in der Abwicklung. Immer gerne wieder.Klare Empfehlung!
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Timo P.
Rating: 5 out of 5
following a purchase from 23/12/2019
I was impressed with the quality of the custom made watch strap and the service. Will order from these guys again, thank you!
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Tom R.
Rating: 5 out of 5
following a purchase from 20/12/2019
Incredible quality, relatively quick make for custom band. Will use ABP in future, for sure.
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Kevin
Rating: 5 out of 5
following a purchase from 19/12/2019
Easy to order. Fast to deliver. Beautiful straps.
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Dominik S.
Rating: 5 out of 5
following a purchase from 12/12/2019
Perfect.Ordered to Germany.FastBeautifulSimpleFair price
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Mike L.
Rating: 1 out of 5
following a purchase from 05/12/2019
Worst customer serviced EVER.
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Aquilino C.
Rating: 5 out of 5
following a purchase from 04/12/2019
Excelente, muchísimas gracias
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Joshua B.
Rating: 5 out of 5
following a purchase from 04/12/2019
Amazing service, craftsmanship and service. Highly recommended!
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Michael
Rating: 5 out of 5
following a purchase from 04/12/2019
Beautiful strap. Very happy with it. Will order from ABP again.
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Yew C.
Rating: 5 out of 5
following a purchase from 03/12/2019
Excellent product or rather a piece of art. I just love it. I also find the company provides excellent service.
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Theodore W.
Rating: 5 out of 5
following a purchase from 29/11/2019
A Quality product, from a quality Company, with quality customer service!!
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Joe P.
Rating: 5 out of 5
following a purchase from 28/11/2019
Great unique product. I'm on my 4th custom strap and buying more
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Roger N.
Rating: 5 out of 5
following a purchase from 28/11/2019
Excellent watch strap equal in quality to the original Cartier strap. Great communication.
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James B.
Rating: 5 out of 5
following a purchase from 26/11/2019
Service excellent as expected. Band is the most comfortable one I have ever had. Color is uniquely warm and pleasant.
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Dan B.
Rating: 5 out of 5
following a purchase from 25/11/2019
I'm very happy with ABP concept. Excellent service and fine product craftsmanship.
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Eric
Rating: 5 out of 5
following a purchase from 23/11/2019
Proactive communication regarding order status, shipping, etc. Outstanding workmanship! Very pleased with my purchase experience.
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