Customer reviews of Abpconcept

Excellent! Flawless transaction. Thank you for customization of ready-to-send strap.

I bought two straps. A year ago I bought the same strap and I love it. Reason to buy two the same straps again. The new straps have a colour I don't like and the size differs from the one I bought a year ago, so I have send the straps back to Paris. ABP is willing to make two new straps, but I am afraid it is gonna take a long time before I have two new straps. I have paid more than 400 euro for straps and to send them back and I don't know when I have the new straps. So I wait and see what will happen…

From order to receipt into Australia was only one week to be delivered into Adelaide.

Fast and beautiful products, I recommend.

I got exactly what I ordered - leather samples. So now I have good idea what leather to choose for custom made watch strap.

5* !!!??????Thanks!

Very easy to reach by phone and they are very accommodating.

Order: standard bracelet but specific request for pump holes. Product received promptly, perfectly in line with my expectations. Good quality and fair price. Would recommend.

I've placed several orders (watchbands and belts). The materials are noble and of quality, the shipping fast for items in stock and the prices attractive. I decided to order a made-to-measure watchband. The order and manufacture were taken quickly, but the result is well below the usual production.

When a customer comes back, it's a good sign: neat bracelets, fast shipping, I recommend it!

Perfect, compliant and on time

Top bracelet, super fast delivery and as a gift (?) a headphone pouch. Highly recommend

Beautiful alligator strap. Undoubtedly the best quality for price available. Very fast delivery.

Fast shipping and a great product. I am impressed by the quality and will surely order again from ABP.

top-notch as always!

Watch strap was made with a damaged piece of skin, customer support was not helpful.

fast, compliant and high quality

EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.

Far from a premium experience.It is striking to me that an artisan asks you to pay items worth just below the price range of Hermès but with a shipping service that is neither reliable, nor efficient.I have been waiting all in all over a month now for a leather Arceau bracelet. The atelier takes up to 2 weeks to prepare and finalize the bracelet, prior to handing it over to Colissimo (French postal and shipping services) which took so far over 20 days to first send the package through the wrong channel, and while trying it for the second luck, shipping it to La Martinique (French Dom Tom island).Fun fact I live in Denmark... !The only star remain for Clémence who is taking care of the client relations and who tried to follow up on the situation.Not worth the hustle.

Bracelet perfectly conforms to order, easy installation on watch, great color and material.

Great products. Beautiful materials & colors. And great customer support (merci Clémence ;-)! I can only recommend!!!

2nd time in a row terrible problems , zero communication , avoid at all costs.1st time , they do not include a invoice inside the envelope with dhl ( i have physically checked)so despite paying express shipping it stays 10 days stuck.After this the customs bill (I am in NYC) is 231.30 dollars.First time they refuse to fix or cover and it takes an additional 45 days for it to get to me as they ship back and return.This time I foolishly spent 400 dollars with them on a strap and rest assured same problem as before , with same delays ,and nothing on envelope.This time zero communication for a week and i foolishly paid the 231.30 dollar customs bill just to finish this relationship with them once in for all. I offered covering 50/50 , for them to fix it but nope.Very very amateur operation in terms of shipping and completing an order, terrible delayed and elitist communication. My network has a very large reach in the watch world , rest assured my experience in it's full detail , and how patient i have been , writing multiple emails will all be shared so they do not get any repeating business from thousands of people i know.

Comprehensive site, easy to navigate. The customization of watch straps offers an almost infinite variety of choices, and the products delivered are superb and unique.

Good product, quick delivery

Bra kvalitet, passar fint med klockan. Nöjd med beställningen.

Fast delivery and quality identical to what we wanted. Surprise gift in the parcel: an iPhone shell. Thanks ABP!

Quality is bad

Hello,I received my order 1 month ago, but despite several emails and phone calls to explain my problem, I haven't had any feedback to solve my problem.Sincerely,Mr Julien Bouchet

Purchased a Special Edition R-Strap James Bond edition. Seamless integration with the watch. Superb quality. Will be a returning customer.

All the best. Thank you!

Ostrich bracelet received in a plastic blister pack with an iphone shell as a gift. why this gift? i don't own an iphone. i would have preferred a fairer price for my bracelet and/or better packaging. This incongruous gift gives me a feeling of overpriced quality. And what can I say about the discounts on the iphone cases on the site from 550 to 75. Preposterous!

Beautifully made, very original collection

Fast delivery, item as described, everything perfect! Thanks for everything!

Très très bien

Very nice alligator strap. Great customer support.

Super efficient, quick delivery and easy to use site with good product description

Meets my expectations.

I recommend ABP Concept. Great work and on-time delivery.

Very positive buying experience. I'm pleased to leave a positive review for ABP Concept following my recent online purchase. The support I received was exceptional, with helpful and patient responses to my questions. Delivery was prompt and well-packaged. I'm highly satisfied with the experience. Thank you!

Order, follow-up and delivery of a very good level, but the bracelet received is of a perceived top quality, the finesse and quality of manufacture is a guarantee of longevity.delighted with my purchase.