Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 3, 4 and 5 stars

Reset filters

Edward F.

Published on 19/03/2021 à 13h32 following a purchase from 19/03/2021

Great serviceMuch appreciatedVery attentive to detailNice productI will buy again!

Sergiu

Published on 19/03/2021 à 09h59 following a purchase from 19/03/2021

Excellent quality!!! I ordered an alligator strap, Very well made strap! I recommend! Fast shipping

Eric V.

Published on 17/03/2021 à 18h13 following a purchase from 17/03/2021

i had to wait a few weeks (as announced on the website), but it was worth the while. Very happy with the good quality 'Diver' bracelet. The small yellow details fit nicely with my Raymond Weil Freelander with a yellow dial.

David A.

Published on 16/03/2021 à 14h50 following a purchase from 16/03/2021

Amazing strap.

Dr. C.

Published on 16/03/2021 à 11h17 following a purchase from 16/03/2021

Excellent timely custom service.Matched perfectly to my desires and expectations.Thank you!

Kris

Published on 13/03/2021 à 09h54 following a purchase from 13/03/2021

Good service and quality product

Alberto Q.

Published on 11/03/2021 à 20h48 following a purchase from 11/03/2021

Cinturini di ottima qualità, sono molto soddisfatto

Judd T.

Published on 10/03/2021 à 22h19 following a purchase from 10/03/2021

Great service, beautiful product.

Peter S.

Published on 10/03/2021 à 20h33 following a purchase from 10/03/2021

I ordered a watch winder (Benson) a few weeks ago and the winder was perfect. Also the speed and the shipping was really good. I recommend ABP to anyone.

Benjamin

Published on 10/03/2021 à 19h37 following a purchase from 10/03/2021

Had some trouble with shipping, but with excellent service it worked out just fine. Quality products as well. Would definitely recommend buying a strap from ABP Concept.

Mario T.

Published on 09/03/2021 à 18h16 following a purchase from 09/03/2021

Terrible customer service or lack of such.One month after the order the package is still not shipped and no response why.Do not buy anything from this place!

Henrik

Published on 09/03/2021 à 15h15 following a purchase from 09/03/2021

Great product and great customer service, highly recommend

Anders C.

Published on 08/03/2021 à 19h30 following a purchase from 08/03/2021

Excellent strap, good communication and quick delivery

Sergio C.

Published on 08/03/2021 à 15h45 following a purchase from 08/03/2021

Acquisto cinturini su ABP da diversi anni, vasta scelta, alta qualità e servizio all'altezza.

Published on 03/03/2021 à 10h39 following a purchase from 03/03/2021

I didn't want a cheap $30 alternate strap for my JLC, so I had an ABP custom one made of black cordovan. It took a little more than a month to receive, which I fully expected. It was worth the wait. ABP followed my exact instructions, and it came out beautiful! If you want a strap that is as special as your watch, look to ABP. These guys know what they're doing.

LBY

Published on 03/03/2021 à 10h18 following a purchase from 03/03/2021

Helpful support, timely delivery. Feels and looks great, all for 1/3 of the price of an original Omega crocodile strap. We'll see if it lasts 15 years of daily use like the original did.If it does, I'll give it the missing star, for a full 5.

David

Published on 01/03/2021 à 14h45 following a purchase from 01/03/2021

Wonderful service and excellent quality product, I really recommend it.

Translated reviews

Maxime B.

Published on 25/02/2021 à 22h36 following a purchase from 25/02/2021

Product as described and quality to match. Top quality.

Translated reviews

Pascal K.

Published on 25/02/2021 à 21h24 following a purchase from 25/02/2021

Fast delivery, everything as expected.

Jürgen E.

Published on 25/02/2021 à 15h29 following a purchase from 25/02/2021

Everything was fine, as always!!!

Fahed A.

Published on 23/02/2021 à 21h38 following a purchase from 23/02/2021

Simply excellent!

RolandLyon

Published on 23/02/2021 à 20h43 following a purchase from 23/02/2021

Very good quality, lot of materials but very expensive

Jav A.

Published on 23/02/2021 à 17h34 following a purchase from 23/02/2021

Love my new strap, these really are comparable to or better than the OEM straps. Great service, quick delivery, pricing is spot on and it comes very nicely presented but at the same time in sustainable packaging. Watch lovers will appreciate the quality and attention to detail. I have also purchased custom made straps in the past and those are out of this world. Merci beaucoup ABP!

Kathryn L.

Published on 18/02/2021 à 17h54 following a purchase from 18/02/2021

Very easy to design your bracelet on their internet site - very clear question and complete ! Super quality & a lot of choice ! Have to have patience min 4 weeks to receive it... Because of the price - to be use for exceptional watch / mesure.

Cory B.

Published on 16/02/2021 à 18h51 following a purchase from 16/02/2021

I understand there is a long lead time for a handmade product but I was told that the item would arrive by a certain date but it did not. Then, the strap came without plots which made it completely unusable. I am working with customer service on a solution but it has already taken a week and I do not yet have a resolution. Paying $800+ for a product that is unusable and for expedited shipping is frustrating when I now have to wait many months to use the product. At this point, I really just want a refund and to move on.I appreciate the help in resolving this in short order.Thanks,Cory

Patrick

Published on 15/02/2021 à 21h47 following a purchase from 15/02/2021

Took a bit longer than expected but customer service was absolutely brilliant! Very quick and polite responses!

Kristian H.

Published on 15/02/2021 à 19h55 following a purchase from 15/02/2021

Wonderful strap. Better than I expected. Merci!

Tariq A.

Published on 11/02/2021 à 09h31 following a purchase from 11/02/2021

I didn't expect the quality will be that high. I am so happy with my straps which I have customized with your team. It changed my watch totally I recommend anyone want to buy a new watch wait check your straps then then you feel that you bought a new watch. I am 100% happy thank you very much. I have other watch I want to do same but really want your recommendation ??. Regards Tariq Al Hashimi

Reid E.

Published on 09/02/2021 à 13h35 following a purchase from 09/02/2021

High quality items, one minor delivery issue that was resolved very quickly and with no fuss. Excellent service

Marcus C.

Published on 08/02/2021 à 17h24 following a purchase from 08/02/2021

Leather strap was hand made very good and customer service was polite. Just needed to be a bit more clear on dispatch and delivery and I ask for some assistance on fitting the strap but I got no reply. I was compensated with an extra tool peace for the delay which I was very thank ful for.

Published on 05/02/2021 à 21h36 following a purchase from 05/02/2021

Easy design and plenty of choices. Impeccable quality!!Thanks

Lauren?iu M.

Published on 05/02/2021 à 12h35 following a purchase from 05/02/2021

Broken strap

Anthony

Published on 04/02/2021 à 16h17 following a purchase from 04/02/2021