Customer reviews of Abpconcept

Very good welcome in store and on the phone. One point for improvement, however: the opening times and days for click and collect had not been updated on the website and were therefore incorrect.

Perfect as usual. I bought a bund strap to put with a 38mm Cartier roadster that was just to small for my wrist. Now, with the black alligator bund strap, it is back to being one of my favorite watches again.

Fantastic product

Amazing product and very efficient service.

Excellent website, detailed process to select all elements for a custom made bracelet, reliable and honest communication about process and timing of delivery. High quality product, to recommend: water resistant calf lining. Take your time and really think through what you want and ABP makes it happen.

Excellent bracelets with an unsurpassed choice of skins.

I ordered 19mm x long straps. The delivery to the US was prompt. The straps are beautiful, comfortable, and match the watches perfectly. I highly recommend ABP Concept. David Wood Florida USA.

Its nice, but not for money like previously Yamaha bracelet which I buy here, also is to much thin, on picture is bigger.

Just one regret: the bracelet I bought (Nato American Flag) is mounted upside down, so once it's closed you can't see the stars, which is a real shame at this price.

fantastique products and a great and lovely staff.

As expected. Purchase and shipping. I'd order again from ABP.

I didn't get the item neither the tracking number.

I found my leather watch straps from ABP Paris to be high quality.Communication with their team was fine, including after I placed my order. Although they forgot to inform me when my order shipped out, they were quick to reply me once I emailed them to follow up.No issues and I plan to order from them again.

Great and very special handcrafted product (leather watch band), gorgeous, perfect communication, I will come back, thank you

Ultra-customized bracelets made in Paris, that's what ABP is all about! I'm a big fan of the concept, as I'm particularly creative. The team is close to its customers, and waiting times are sometimes long, as a result of the company being a victim of its own success. A small company on a human scale that's great to support in these tough times!

A very nice custom item that came as described. Excellent communication from the manufacture.

Amazing quality strap

Great across the board.

Muy buen producto y mejor atencion.

Sent an email to them once I received the watch straps as it is too short and virtually cannot accommodate any wrist. The straps should be one longer than the other but I received 2 short ones. They replied to my email promptly but after my reply, there is no more follow up on my case. I sent two more emails thereafter but it's just silence.

SENT THE WRONG SIZE...ORDERED XLGR, RECEIVED SMALL SIZE...TRIED TO CONTACT THE COMPANY THREE TIMES, NO RESPONSE...VERY POOR SERVICE...

Took a little longer than usual but eventually came. Made a mistake with one of the items and put in a request about about sending the right deployment clasp and they have not returned my email.

I have ordered a second alligator strap for my WG Daytona since the first didn't quite meet my expectations in terms of colour. This time I ordered a black one, but compared to the picture advertised, I received what looks like a very different product. I have tried emailing them, they have responded once over the course of a month. Very frustrating and I am trying to get a refund.Edit: I received a replacement strap as the one advertised. It is a great product, but it did take a very long time from start to finish.

Mixt experience with my order. The leather strap for the watch is marvelous. Very nice made, even nicer than I expected it to be. For this 5 stars. Also the first contact with ABP was very friendly online and the order was very professionally handled. Again 5 stars.Disappointing was the experience when it came with the sending. The address was clearly written at the moment of the order, but ABP forgot to mention the c/o adddress. The registered package could not be delivered and was on the way back to the sender. This was the moment I missed the delivery and found out, that the committed track & trace number did not work. I had to call twice to ABP to receive the number. By e-mail was no answer after 48 hours of writing. Lastly I had to pay for the 2nd delivery for Swiss Post. For this experience only 1 star. So the mix is 3 stars overall.Thank you guys, you did a nice job for the strap which will make me happy for long time.

Todo perfecto Gracias

Spent several hundred dollars and never received a single item

I have received the straps from you. I like it very much. Thank you Manager Damien for your help.

I have been very satisfied with ABP and highly recommend them. I ordered 2 NATO nylon bracelets which were delivered quickly and are of very good quality for a very affordable price. On my 2nd order I even received the bracelet twice. I wrote to ABP to let them know and they told me it was a mistake but that they would be happy to offer it to me! A top-notch company! What's more, their products are compatible with Rolex, Panerai, Breitling and Cartier....

My new strap exceeded all my expectations and was delivered in a timely fashion. I will be buying again from this fine firm.Michael

Fast, nice, high quality, thank you

Great service - quick shipment and great products:-)

Quality of the products is amazing. I have bought leather straps from multiple manufacturers over the years and ABPs quality is the best I have come across.

High quality products. Shipped in time, as promised. When package "dissapeard" somewhere on the way, the customer support was very helpfull and kept me well informed. I received the straps shortly after customer support was involved. Happy customer!

I truly wish I had listened to the negative feedback, but I brushed it off as people judging to harshly, e.g. delays due to COVID19. I was so wrong. Same thing happened to me: delays, promises, more delays and empty promises... Finally, the strap arrives and pretty much every single measurement is wrong. Not even the lug width was correct. From there on, I have been faced with silence and EUR 300 is down the drain... Please, be smarter than I was: Don't do business with this company.

Really disappointed, I thought I was calling in the professionals for a personalized watch project for my brand, but I received a sloppy made-to-measure bracelet. Customer service obviously offered to send it back (at my expense) to correct the defects, but only part of it was corrected, leaving cracks on the edges. I really don't recommend custom-made with them, for half the price there's much better elsewhere with real finishes, unfortunately not in the leather I wanted, but to choose I prefer quality.

Item arrived in good packaging and condition. Good quality watch band and clasp. Slight time delay which is to be expected.

Great Product, Great Price...

Superb quality and excellent communication.

Although the watch band took nearly 6 weeks to arrive, it was a beautiful, bespoke watch band that improves my Bell & Ross immensely! Thank you!

Top quality of the products and good dialogue with the store.