Customer reviews of Abpconcept

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Mike L.

Rating: 1 out of 5

Published on 05/12/2019 à 19h57 following a purchase from 05/12/2019

Worst customer serviced EVER.

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Aquilino C.

Rating: 5 out of 5

Published on 04/12/2019 à 20h22 following a purchase from 04/12/2019

Excelente, muchísimas gracias

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Joshua B.

Rating: 5 out of 5

Published on 04/12/2019 à 15h58 following a purchase from 04/12/2019

Amazing service, craftsmanship and service. Highly recommended!

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Michael

Rating: 5 out of 5

Published on 04/12/2019 à 11h58 following a purchase from 04/12/2019

Beautiful strap. Very happy with it. Will order from ABP again.

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Yew C.

Rating: 5 out of 5

Published on 03/12/2019 à 15h43 following a purchase from 03/12/2019

Excellent product or rather a piece of art. I just love it. I also find the company provides excellent service.

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Amit

Rating: 4 out of 5

Published on 29/11/2019 à 20h14 following a purchase from 18/11/2019

29/11/19 update. Damien, contacted me and fulfilled the order. The clasp was provided. I installed it myself, it was a little fiddly but small screw driver resolved that. I should of listened to Damien, as the strap was slightly big and I was able to adjust it. But it I listened to Damien it would of been perfect. I have changed my rating appropriately but ABP could benefit from controls around orders to avoid a bad customer experience.The product I received was not what I requested. Called, emailed and tried to contact individual I engaged with but no response. I would of given them zero score if possible. Very disappointed and was of almost £300.

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Theodore W.

Rating: 5 out of 5

Published on 29/11/2019 à 18h24 following a purchase from 29/11/2019

A Quality product, from a quality Company, with quality customer service!!

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Joe P.

Rating: 5 out of 5

Published on 28/11/2019 à 19h13 following a purchase from 28/11/2019

Great unique product. I'm on my 4th custom strap and buying more

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Roger N.

Rating: 5 out of 5

Published on 28/11/2019 à 09h10 following a purchase from 28/11/2019

Excellent watch strap equal in quality to the original Cartier strap. Great communication.

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James B.

Rating: 5 out of 5

Published on 26/11/2019 à 22h48 following a purchase from 26/11/2019

Service excellent as expected. Band is the most comfortable one I have ever had. Color is uniquely warm and pleasant.

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Dan B.

Rating: 5 out of 5

Published on 25/11/2019 à 15h20 following a purchase from 25/11/2019

I'm very happy with ABP concept. Excellent service and fine product craftsmanship.

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Eric

Rating: 5 out of 5

Published on 23/11/2019 à 11h24 following a purchase from 23/11/2019

Proactive communication regarding order status, shipping, etc. Outstanding workmanship! Very pleased with my purchase experience.

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F.e. V.

Rating: 5 out of 5

Published on 22/11/2019 à 21h44 following a purchase from 22/11/2019

Sublime quality and craftsmanship.

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Omar B.

Rating: 5 out of 5

Published on 20/11/2019 à 13h39 following a purchase from 20/11/2019

Eventhough I am buying products from Dubai, the service feels as if they are here in the same city. Very fast to respond and great support.

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Hector A.

Rating: 5 out of 5

Published on 19/11/2019 à 19h59 following a purchase from 19/11/2019

GREAT QUALITY!

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Thierry M.

Rating: 5 out of 5

Published on 13/11/2019 à 16h27 following a purchase from 13/11/2019

This is the 2nd bracelet I've ordered from ABP. Once again I find the same quality of work. I congratulate you.

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Daniel H.

Rating: 5 out of 5

Published on 12/11/2019 à 15h32 following a purchase from 12/11/2019

Not much to say re service. My order acknowledgement advised 15-20 days to make the strap. It was about 20 working days until the strap was dispatched. I had no other communication with ABP Concept. The product itself was very impressive. And so it should be for the price. I would shop with ABP Concept again.

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Jedy

Rating: 3 out of 5

Published on 11/11/2019 à 22h41 following a purchase from 11/11/2019

Straps were of really nice quality, however I ordered the oysterglide type clasp, and it was horrible. In fact, it seemed to be the exact crappy chinese one that I also bought on eBay for $15. Only problem is ABP sells them for $40. For a boutique luxury watch accessory shop, they should be providing higher quality after market clasps, or at least price them inline what everyone else charges for them. Mentioned this to customer service and no one responded to me, even after spending hundreds of dollars in the store.

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OC

Rating: 5 out of 5

Published on 06/11/2019 à 12h18 following a purchase from 06/11/2019

Wonderful customer care and service. Extremely professional and quick response to any problems.

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Paolo C.

Rating: 3 out of 5

Published on 04/11/2019 à 22h51 following a purchase from 04/11/2019

I sent you a mail asking why the thickness was so small and you told me that the NATO strap has to be thin, I understood your explanation but I have to say that since the Big Pilot IWC is quite heavy, after a few day of use I see that the fixing hole is deforming. I am not an expert like you but I think that the strap for a watch like this should be more robust. I think it will be heavily damaged soon, and it's a pity for an expensive strap like this. I think you should use different thickness on different parts of the strap.

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Pete N.

Rating: 5 out of 5

Published on 01/11/2019 à 15h35 following a purchase from 01/11/2019

Excellent service and product. Great variety of choices.

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Vassilis

Rating: 5 out of 5

Published on 25/10/2019 à 10h20 following a purchase from 25/10/2019

Fantastic strap from hornback alligator for a Rolex GMT Master IIIt fitted like being made by especially for this watch although it took me some timeDelivery was excellentWorth every penny of it. Vassilis

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Konrad

Rating: 5 out of 5

Published on 22/10/2019 à 18h59 following a purchase from 22/10/2019

all ok best konrad

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Greg

Rating: 5 out of 5

Published on 21/10/2019 à 17h43 following a purchase from 21/10/2019

My second order to this french company and happy. Prices are very decent. There are not many like this one around. Will surely order again.

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Michael

Rating: 5 out of 5

Published on 15/10/2019 à 16h31 following a purchase from 15/10/2019

My alligator watch strap arrived exactly as described. The quality and craftsmanship of the strap is excellent. I would recommend ABP for high end watch straps.

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Charlie

Rating: 5 out of 5

Published on 11/10/2019 à 11h32 following a purchase from 11/10/2019

Durable, beautiful product, just as pictured. Will buy from ABP again for sure.

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FC

Rating: 5 out of 5

Published on 10/10/2019 à 11h38 following a purchase from 10/10/2019

Unique and elegant pieces Thank you

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Jordi M.

Rating: 3 out of 5

Published on 08/10/2019 à 19h31 following a purchase from 08/10/2019

The service is perfect as well as the quality of the products delivered. The only problem I suffered is that the brillancy/shade of the strap colors seen freom the computer are very different from the real ones.I ordered a brillian sky blue strap and I received a dull pale blue instead. Not what I expected .

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Roméo D.

Rating: 5 out of 5

Published on 07/10/2019 à 16h13 following a purchase from 07/10/2019

Perfect and quality

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ThierryClient

Rating: 5 out of 5

Published on 07/10/2019 à 12h20 following a purchase from 07/10/2019

Super quality and price accordingly. Excellent communication, with exchange of photos in case of doubt/question. And unbeatable results

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Sébastien B.

Rating: 5 out of 5

Published on 06/10/2019 à 13h52 following a purchase from 06/10/2019

I recommend it!

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Vincent R.

Rating: 5 out of 5

Published on 04/10/2019 à 19h38 following a purchase from 04/10/2019

Outstanding! Beautiful craftsmanship an very fast service, I could not be more pleased with ABP!

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Rémi M.

Rating: 5 out of 5

Published on 04/10/2019 à 08h19 following a purchase from 04/10/2019

Hello. Everything is great. The phone availability, the reactivity of the exchanges in and of course to finish the irreproachable quality of the bracelet. Thank you very much.

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Augustin

Rating: 5 out of 5

Published on 03/10/2019 à 11h39 following a purchase from 03/10/2019

Very good communication despite the distance, manufacturing time perfectly respected, careful and fast shipping, and the bracelet...superb! I really admire your work, you're one of the guardians of French craftsmanship. I've ordered two bracelets from you, and I'll be back again.

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Kh

Rating: 5 out of 5

Published on 01/10/2019 à 20h55 following a purchase from 01/10/2019

Shipment was prompt. Quality of products is excellent. Will consider for future purchase.

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Edwin K.

Rating: 5 out of 5

Published on 01/10/2019 à 08h55 following a purchase from 01/10/2019

Have so far ordered 3 straps. Excellent product and service. Damien, one of their staff was extremely helpful and patient with me when I was asking him of photos of strap leathers. Highly recommend.

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Anne

Rating: 5 out of 5

Published on 26/09/2019 à 17h26 following a purchase from 26/09/2019

Perfect. Fast delivery and the bracelet is exactly what I expected, the leather seems to be of excellent quality.

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Christian S.

Rating: 5 out of 5

Published on 25/09/2019 à 14h19 following a purchase from 25/09/2019

Excellence!

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Navapol B.

Rating: 4 out of 5

Published on 25/09/2019 à 09h19 following a purchase from 25/09/2019

Nice? strap? with? suitable price

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Carlo

Rating: 5 out of 5

Published on 24/09/2019 à 20h34 following a purchase from 24/09/2019

Perfect packaging, items as described. Will purchase again