Customer reviews of Abpconcept

Bracelet not compatible with interchangeable pumps!

Didn't like

Good easy to find product

Bought a solo strap. Nice leather, finishing is not up to par with usual products.

Everything perfect, materials ok except maybe the smell of the bracelet, I don't know if it's leather in contact with the skin.

Good quality. Fast delivery

Have ordered twice from this retailer. My first order took a very long time to get to me. Customer service kept stalling in their communication on order and delivery status. The second order took just as long and I was disappointed with what I received after having to wait for it. I was expecting a tan brown leather strap (as shown in the pictures on the website) not a dark brown one, which is what I received. Still waiting to hear from retailer on return/ exchange policy.

Bad experience with this purchase. Product received incomplete and defective. In addition, the after-sales service is complicated to contact and I am waiting for their return.

Impeccable service and delivery

Very beautiful bracelet, value for money. Excellent, it's the first time I've bought and I'll be back for more orders.

Very good: beautiful bracelet, as described. One drawback with the delivery: an envelope stamped "ABP bracelets montre" was left in the mailbox as a single delivery. For a bracelet that costs a certain amount of money, a signature would have been preferable, even if everything went smoothly.

I received the bracelet as ordered. Very good quality and beautifully finished. Not yet mounted on the watch, so no definitive opinion yet. I was expecting a little more premium packaging. Delivery times are good, apart from Chronopost which took 4 days! I recommend ABP for the wide choice of materials and personalization!

I already bought a nice strap couple of months ago from you, and I am happy with this one.Unfortunately both of the straps I just bought this time are pretty good, but not good enough as the previous one. I mean that it wasn't written that I have to cut and make so many additional changes to the buckle's end.That's why my feedback is not so high and I think you should advertise it as it must to be.

I got a custom strap for a Cartier Pasha. Excellent communication and product, the only reason for not getting 5 stars is the price.

Das Uhrenarmband ist sehr solide verarbeitet und entspricht den masslichen Vorgaben. Leider entspricht die farbliche Gestaltung nicht dem im Internet gezeigten Beispiel.

I bought the cordura bracelets in black and khaki. They are very well made. The interchangeable pumps are a must. Ideal for small 15.5cm wrists. Too bad there are only 4 colors and one material. Why not small-hole racing leather? Personally, I use them for two moonswatches.

Very very bad experience

After ordering a stock bracelet with the option of interchangeable pumps. After only a few days, the bracelet tore right at the notch made by Abp. Their response to this problem is simply that I should buy another one with a discount because the bracelet has been worn! An unacceptable response that doesn't even take into account the obligation to deliver a quality product with a minimum of reliability.

Interesting overall experience. However, I probably made a mistake on the thickness of the bracelet, which was not thick enough to be aesthetically pleasing. I probably made a second mistake on the width of my bracelet at the case. It's missing 1mm. Sincerely

Ordering and delivery service has been great but the quality of the craftmanship and fitment has been getting less satisfactory. One-size-fit-all quick-release pins are short and small no matter how wide the lugs are. The holes on the straps were made too big for the pins so that the pins fell off easily.

I ordered a custom-made bracelet for my Santos. This one was perfect, quality workmanship. The only remark is that for the price the packaging isn't up to scratch, a box wouldn't be too much.

Hello I had left a message for the measurements of my bracelet I had asked 19/18 instead of 19/16 we did not take into account my message bravo for the price hat

The order was dispatched very quickly and the products were as ordered and well finished.

Custom bracelets are expensive but of excellent quality. But the system for requesting a quote is complicated and not necessarily consistent with certain brands. The only advice is to send a drawing of an existing model to avoid mistakes.

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High-quality product, only slight complaint: the blue color is darker in real life than in the photos.

Great strap, like the vegan options.

no pumps included. A shame, considering the price

Serious, fast delivery, good communication, nothing to say. However, I was a little disappointed by the quality of the Tropic bracelet I received.

All is perfect, just the delivery time is a little too long.

Boutique. A. Escape. Personal. Unqualified. And. Also. A. The. Head. Of. Customer for. The. Rates. And outfit Door. A. Escape

I received the wrong product (again). Had ship it back to ABP in order to receive the correct product. It has been 2 weeks since I returned it, and I still did not hear anything from ABP.Great straps, horrible customer service

I really like the fact that there's such an alternative to rollex expensive products.But the one I received was not well painted. Something got wrong in the quality chain.

First of all, ABP sent me the wrong belt which cost 1/6 of the price I paid. Once returned, they sent me the correct belt but forgot to send me the Hermes buckle. I had to return the belt because of ill-fitting size at my own cost. After a 1 week wait, ABP finally sent me the correct belt and buckle. The quality of the material and artisanship are some way off the quality of the luxury brand. Hence the 4 stars. Customer service though courteous but a bit less than competence.

Ordered on December 10, 2023, I still don't have my deployant buckle. The reason is an error in the address written on the package sent (although the address on the invoice I received is the right one) and therefore returned to the company. I now have to wait for the parcel to be returned to them. In any case, I'm glad it's not a Christmas present!!!! I'm sure I won't be ordering from them again.

I was looking for a yellow leather item and ordered it from this site because it was advertised as being available. Had I known, I wouldn't have placed the order, but customer service was responsive and friendly.

I bought two straps. A year ago I bought the same strap and I love it. Reason to buy two the same straps again. The new straps have a colour I don't like and the size differs from the one I bought a year ago, so I have send the straps back to Paris. ABP is willing to make two new straps, but I am afraid it is gonna take a long time before I have two new straps. I have paid more than 400 euro for straps and to send them back and I don't know when I have the new straps. So I wait and see what will happen…

I've placed several orders (watchbands and belts). The materials are noble and of quality, the shipping fast for items in stock and the prices attractive. I decided to order a made-to-measure watchband. The order and manufacture were taken quickly, but the result is well below the usual production.

Watch strap was made with a damaged piece of skin, customer support was not helpful.

EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.