Customer reviews of Abpconcept

Great strap. Superior craftsmanship. The only downfall, which is a big one, is the strap does not fit the timepiece that I purchased it for.

Just take a moment to check your emails please and find out what happened with the customer order strap doesn't fit the watch r rolex strap and a custom made strap peeling off only after 3 months of usage

More then 3 weeks after I have placed my order the package has not arrived.Limited to no response to my requests for updates on shipping status, and my eventual request for cancellation is also still pending response.

I ordered a strap along with a steel-finished folding clasp. At first, I received only the strap, of which the quality is very good, but not the clasp. I sent emails to inquire about this, but there was no response after a few days; I had to make an international phone call to request for the missing clasp. Yet, the clasp that arrived was of a wrong colour -- yellow gold! I sent another email regarding this 2 weeks ago but there was no response again. I wonder if they ever read the customers' emails.Additional notes:Not having been informed, I received the correct steel clasp a few days later. Problem solved!

Strap for Omega Seamaster.This rating is for the second strap I purchased. The first one I purchased was excellent, so I decided to go for a second one.I copy/pasted all the measures I had used for the first strap. I also included a link on comments of the make and model.I made a mistake on the width. This mistake had been corrected on the first one. The second time they processed it as it was entered. While I understand I made a mistake, I also understand that if I add the make and model ABP checks if it fits and corrects these errors by confirming back with the customer.I wrote to Customer Service. Twice. Never heard from them. Went from being blown away by quality to being extremely disappointment by a treatment of silence. Not one word have I heard from my past two emails. It went from 10 to 0.Not purchasing anything else.

I bought a bracelet for my Rolex 126600, and despite the specification of the model at the time of ordering, it is not valid for this watch, I have pictures of its poor condition, for me it was not a good buying experience.

Send me wrong size strap.After 3 mails, still no answer.

First purchase was handled quickly. Second purchase was slower than expected. When I emailed them, a response came that they just shipped it. But, the shipping notification from DHL did not arrive for another two days. Their alligator straps are good quality for the relatively low price.

It's a beautiful realization but the price isn't cheap for a watchband!!!!

Bought a watch strap from here 18 months ago and has already degraded to the point where I can't wear it. I've emailed to ask for a replacement twice and have not received a reply. Luxury brand that lasts less than two years? Absolute rubbish!

Made-to-measure bracelet rather expensive....But indispensable for enhancing a watch! The wait was long but the result was absolutely exceptional.Top customer service.

Very average sales follow-up ...

SorryLeider hat die Schließe einen Fleck, kann sie aber aufgrund verschiedener Umstände nicht mehr austauschen, kann passieren.Diesesmal leider dumm gelaufen, weil Geburtstagsgeschenk und weiterer Zugriff auf das Band leider nicht möglich.mfgMichael

I have not received the order shipped on January 12, 2021 so far. Since the store did not respond to e-mails, I resigned from the order in accordance with the store's regulations, but also for this information (sent by e-mail and letter) I did not receive any feedback or refund. It is a pity that the good name and thus our further cooperation is worth only 500 euros for them. I do not blame them for the problem with the shipping, but it is on their side to explain the problem with the carrier, and as you can see they wash their hands of it. The case will have legal consequences.

I ordered brown and received dark brown...

Great product (exactly what I ordered), which arrived on-time. I appreciated their communications, which kept me in the loop throughout the entire production and shipping process. I'm particularly impressed with the variety of leathers and colors offered, although I will say that their prices are noticeably higher than most of their comparable-quality competitors.

No response to my email about completely wrong size for my wrist and how to address this problem.

Shocking and disgraceful business, likely entirely a fake setup. Do not do any business with them. Read reviews of the suffers and the people who were cheated by this company. These are predators with well set traps to rip you off. Go and get your straps from very honest companies like Rubber B or Everest (two of may genuinely good businesses). I do not know how they are allowed to continue their criminal activities in Paris. Very strange, these type of people create hatred in the hearts of honest hard working people who spend their hard earned pennies for hobbies that make them feel good, by taking their money and then vanish in thin air. Absolute criminals.

Terrible customer service or lack of such.One month after the order the package is still not shipped and no response why.Do not buy anything from this place!

Helpful support, timely delivery. Feels and looks great, all for 1/3 of the price of an original Omega crocodile strap. We'll see if it lasts 15 years of daily use like the original did.If it does, I'll give it the missing star, for a full 5.

Very good quality, lot of materials but very expensive

I understand there is a long lead time for a handmade product but I was told that the item would arrive by a certain date but it did not. Then, the strap came without plots which made it completely unusable. I am working with customer service on a solution but it has already taken a week and I do not yet have a resolution. Paying $800+ for a product that is unusable and for expedited shipping is frustrating when I now have to wait many months to use the product. At this point, I really just want a refund and to move on.I appreciate the help in resolving this in short order.Thanks,Cory

Leather strap was hand made very good and customer service was polite. Just needed to be a bit more clear on dispatch and delivery and I ask for some assistance on fitting the strap but I got no reply. I was compensated with an extra tool peace for the delay which I was very thank ful for.

Broken strap

Average...The holes were undersized sized, and the width is oversizedNot too happy

Order took a fairly long time to fulfil - around 5 weeks from ordering to delivery.The goods arrived in good condition although the watch strap I had ordered was noticeably thinner than the strap currently on the watch and for the price paid I would expect a thicker, more substantial feel. The quality of the leather appears to be good though and the strap is well made otherwise. The buckle ordered had been fitted to the strap which was good as it saved me fitting it myself.

Very nice product, the quality is irreproachable. The classic generic folding clasp is very correct and fitted, and the delivery time is correct (20 days for manufacture).

The quality of the is always perfect (already 6 straps commende) et number of possibilities is always increasing ! Delivery time is unfortunately a little bit long... But when we want quality, we have to wait.

Ordered a Bleu / marron bracelet, got a Noir/ jaune one! Tried to declare my dissapointment, but Email and Support contact were not accessible! No way!!!They use to deliver extraordninary quality.....but never ever again for me!!!!

It would be nice if you had an English version of the emails that could be sent. I ordered 2 gift certificates to try to get to a specific amount and it would be nice if they could have been combined.

Product conforms to expectations.1 month delivery ????If I had known it would take so long, I would not have bought.

Thanks excellent service very quick

To some reason, delivery was extremely low. ABP shipped the product immediately but the courier service has been taken now almost 3 weeks and now idea were the packet is and when it can be expected to arrive

Its nice, but not for money like previously Yamaha bracelet which I buy here, also is to much thin, on picture is bigger.

Just one regret: the bracelet I bought (Nato American Flag) is mounted upside down, so once it's closed you can't see the stars, which is a real shame at this price.

I didn't get the item neither the tracking number.

Sent an email to them once I received the watch straps as it is too short and virtually cannot accommodate any wrist. The straps should be one longer than the other but I received 2 short ones. They replied to my email promptly but after my reply, there is no more follow up on my case. I sent two more emails thereafter but it's just silence.

SENT THE WRONG SIZE...ORDERED XLGR, RECEIVED SMALL SIZE...TRIED TO CONTACT THE COMPANY THREE TIMES, NO RESPONSE...VERY POOR SERVICE...

Took a little longer than usual but eventually came. Made a mistake with one of the items and put in a request about about sending the right deployment clasp and they have not returned my email.

I have ordered a second alligator strap for my WG Daytona since the first didn't quite meet my expectations in terms of colour. This time I ordered a black one, but compared to the picture advertised, I received what looks like a very different product. I have tried emailing them, they have responded once over the course of a month. Very frustrating and I am trying to get a refund.Edit: I received a replacement strap as the one advertised. It is a great product, but it did take a very long time from start to finish.