Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
I have ordered a second alligator strap for my WG Daytona since the first didn't quite meet my expectations in terms of colour. This time I ordered a black one, but compared to the picture advertised, I received what looks like a very different product. I have tried emailing them, they have responded once over the course of a month. Very frustrating and I am trying to get a refund.Edit: I received a replacement strap as the one advertised. It is a great product, but it did take a very long time from start to finish.
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Juan C.
Rating: 4 out of 5
following a purchase from 26/10/2020
Todo perfecto Gracias
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Jim
Rating: 1 out of 5
following a purchase from 23/10/2020
Spent several hundred dollars and never received a single item
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Chunyi L.
Rating: 5 out of 5
following a purchase from 23/10/2020
I have received the straps from you. I like it very much. Thank you Manager Damien for your help.
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Client
Rating: 5 out of 5
following a purchase from 20/10/2020
I have been very satisfied with ABP and highly recommend them. I ordered 2 NATO nylon bracelets which were delivered quickly and are of very good quality for a very affordable price. On my 2nd order I even received the bracelet twice. I wrote to ABP to let them know and they told me it was a mistake but that they would be happy to offer it to me! A top-notch company! What's more, their products are compatible with Rolex, Panerai, Breitling and Cartier....
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Michael V.
Rating: 5 out of 5
following a purchase from 20/10/2020
My new strap exceeded all my expectations and was delivered in a timely fashion. I will be buying again from this fine firm.Michael
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Zsolt F.
Rating: 5 out of 5
following a purchase from 19/10/2020
Fast, nice, high quality, thank you
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Christian T.
Rating: 5 out of 5
following a purchase from 15/10/2020
Great service - quick shipment and great products:-)
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Ville
Rating: 5 out of 5
following a purchase from 14/10/2020
Quality of the products is amazing. I have bought leather straps from multiple manufacturers over the years and ABPs quality is the best I have come across.
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Satisfied C.
Rating: 5 out of 5
following a purchase from 14/10/2020
High quality products. Shipped in time, as promised. When package "dissapeard" somewhere on the way, the customer support was very helpfull and kept me well informed. I received the straps shortly after customer support was involved. Happy customer!
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Zebastian S.
Rating: 1 out of 5
following a purchase from 13/10/2020
I truly wish I had listened to the negative feedback, but I brushed it off as people judging to harshly, e.g. delays due to COVID19. I was so wrong. Same thing happened to me: delays, promises, more delays and empty promises... Finally, the strap arrives and pretty much every single measurement is wrong. Not even the lug width was correct. From there on, I have been faced with silence and EUR 300 is down the drain... Please, be smarter than I was: Don't do business with this company.
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Fuchs
Rating: 1 out of 5
following a purchase from 07/10/2020
Really disappointed, I thought I was calling in the professionals for a personalized watch project for my brand, but I received a sloppy made-to-measure bracelet. Customer service obviously offered to send it back (at my expense) to correct the defects, but only part of it was corrected, leaving cracks on the edges. I really don't recommend custom-made with them, for half the price there's much better elsewhere with real finishes, unfortunately not in the leather I wanted, but to choose I prefer quality.
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Mitch S.
Rating: 5 out of 5
following a purchase from 06/10/2020
Item arrived in good packaging and condition. Good quality watch band and clasp. Slight time delay which is to be expected.
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JOHN
Rating: 5 out of 5
following a purchase from 06/10/2020
Great Product, Great Price...
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Chauvin C.
Rating: 5 out of 5
following a purchase from 02/10/2020
Superb quality and excellent communication.
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Gary G.
Rating: 5 out of 5
following a purchase from 01/10/2020
Although the watch band took nearly 6 weeks to arrive, it was a beautiful, bespoke watch band that improves my Bell & Ross immensely! Thank you!
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Chris_Nor
Rating: 5 out of 5
following a purchase from 29/09/2020
Top quality of the products and good dialogue with the store.
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Christopher
Rating: 5 out of 5
following a purchase from 28/09/2020
Really nice product. Well made and stylish. Perfect for my IWC Portofino.
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Michael S.
Rating: 5 out of 5
following a purchase from 25/09/2020
Beautiful alligator band; perfect size and finish.
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Charles D.
Rating: 5 out of 5
following a purchase from 25/09/2020
The best at all that they do.
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Kel F.
Rating: 1 out of 5
following a purchase from 22/09/2020
band was not compatible with watch
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Ilul Y.
Rating: 5 out of 5
following a purchase from 22/09/2020
Great quality product. I love the finishings on the croco strap for my reverso. Fast shipping too to Indonesia. Overall very happy and will buy again from ABP Concept Paris.
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Salem A.
Rating: 5 out of 5
following a purchase from 22/09/2020
I really love your strap it looks like the strap was factory made.
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Ioannis
Rating: 4 out of 5
following a purchase from 21/09/2020
Very good communication and help to order. Received one of three items faulty (thus minus one star for bad quality control) but they proceeded with replacement without problems. Overall very satisfied with customer service.As for the quality of the straps it remains to be seen with time. They look very nice indeed.
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Jennifer C.
Rating: 1 out of 5
following a purchase from 21/09/2020
I haven't receive my strap yet , it's taking longer than I expected !
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Georg G.
Rating: 5 out of 5
following a purchase from 20/09/2020
Excellent service!
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Andrzej R.
Rating: 1 out of 5
following a purchase from 18/09/2020
Until today, I have not received my order (22 days from ordering)
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RobertM
Rating: 4 out of 5
following a purchase from 17/09/2020
Decent quality leather but very average edge finishing. Stainless steel buckle (copy) is decent. Overall not bad but overpriced.
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Dope D.
Rating: 1 out of 5
following a purchase from 16/09/2020
The custom strap from ABP fell apart within 3 days!! Had a custom strap made for a Rolex. Company was very responsive when designing the strap. Took a few months to make and cost $300+. Once it arrived, the leather started to peel off the rubber that it was glued to within just 3 days. Within 5 days, I could no longer use the strap. Despite my numerous attempt to reach ABP, nobody has communicated back to me from this company. Horrible quality - steer clear of this company.If ABP reads this - I am still waiting on a response. (over a month+).
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Serge T.
Rating: 5 out of 5
following a purchase from 12/09/2020
very good products, excellent service, perfect delivery, very satisfied customer .Serge THIRY
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Pascal
Rating: 1 out of 5
following a purchase from 27/07/2020
Classic Nato bracelet displayed available.....Inquiry e-mail 34 days later, no reply. 45 days after the order, still no news, second e-mail; all outside the confinement period, otherwise I wouldn't mention it.I'd like to add that I'm used to ordering abroad and that such a scenario has never occurred to me. PS I doubt I'll get anything from them, they're closed in August.... no big deal.
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Jean R.
Rating: 1 out of 5
following a purchase from 09/07/2020
I ordered and paid for an alligator strap (120 eur) and received a brown plastic strap. !!!! huge scam
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Raymond P.
Rating: 1 out of 5
following a purchase from 07/07/2020
MORE THAN 2 MONTHS have passed since my order. (April 30, 2020) and STILL NO BRACELET. It's the typical French company, they cash in and you struggle.I'll spare you all my calls and connections to move the case forward. Damien in customer service is an arrogant and pretentious character who spouts his lying blah blah blah to show you that all this is normal and that your request is unfounded.
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Karl
Rating: 1 out of 5
following a purchase from 25/06/2020
I ordered a strap over 7 weeks ago, and have exchanged multiple emails with them where they kept saying that it's getting delayed. And now for the past week, I've gotten no response to 2 emails I've sent and I still haven't received the bracelet. I was basically robbed for over 200 usd. DO NOT attempt to make an order as I've been reading similar reviews.
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Levi D.
Rating: 1 out of 5
following a purchase from 22/06/2020
I ordered 4 straps in the biginning of aprili payed all in april. in June i received only 3 straps. one in poor quality.still missing items for 56 euro.no reaction!!!! dont buy there!!!!!
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Simone
Rating: 4 out of 5
following a purchase from 05/05/2020
Manufacture timing little bit long but the service and the quality is top.Thank you.
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Dirk
Rating: 5 out of 5
following a purchase from 03/05/2020
Great Quality and perfect finish.Communication even during lock down was perfect and made it easy to wait a little bit longer.My next one will be from ABP Concept for sure.
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Karen H.
Rating: 5 out of 5
following a purchase from 02/05/2020
Wonderful work
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Max
Rating: 4 out of 5
following a purchase from 30/04/2020
good leather quality and not good finishing
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Thomas L.
Rating: 5 out of 5
following a purchase from 16/04/2020
Absolutely the nicest products I have seen!
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