Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
I paid over £200 for an open ended watch strap to fit an old watch that had fixed bars. the strap had adhesive on each half to fix the strap onto the bars, I fitted the strap onto the watch and clamped the ends of the strap with the adhesive on for 24 hrs to set. within 2 hours of removing the clamps both halves of the strap came open on their own without the watch even being touched. I repeated the process with the same result. I the contacted ABP customer support via email and was ignored, I contacted them twice more before I received a response. The response was that I should buy some glue and stick it myself! I was also called a liar because in my last email I had said it was the third time I had tried to contact them and they wrongly insisted it was only two times. Avoid this overpriced crap.
S
Sherif H.
Rating: 5 out of 5
following a purchase from 03/04/2020
The alligator apple band was better than expected. Will not be my last purchase
A
Alan
Rating: 5 out of 5
following a purchase from 30/03/2020
Great product and timely production.
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Eusebio M.
Rating: 5 out of 5
following a purchase from 27/03/2020
Buen material y acabado.
H
Hilary F.
Rating: 5 out of 5
following a purchase from 27/03/2020
Super quick post and good communication
M
Mohammed A.
Rating: 5 out of 5
following a purchase from 26/03/2020
Amazing leather quality and service.. i made two straps from them and I'm doing now the third one... it's an addiction :)
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Mandeep S.
Rating: 1 out of 5
following a purchase from 25/03/2020
I ordered a leather strap that is supposed to fit with a Rolex Datejust 41. The strap didn't fit my Datejust 41. The spring bars wouldn't line up with the lug holes. Even if they did, the Oyster clasp does not line up with the strap. Very, very disappointed given the price I paid. Even more disappointed given that I am a returning customer. Even further disappointed that I have tried to email ABP Concept three times for a solution but emails are not returned. I will not be buying from them again. I would urge extreme caution to any buyer after my experience.
J
Jean B.
Rating: 5 out of 5
following a purchase from 25/03/2020
Very good Service.Fast delivery, easy website.
D
Dune
Rating: 5 out of 5
following a purchase from 23/03/2020
Unlike my first order that was lost and found by the courier, I have at last received it. Made sure I choose a better delivery courier for this order.
A
Andrew K.
Rating: 5 out of 5
following a purchase from 20/03/2020
Easy website to navigate. Kept up to date with order. The strap is very well made. Very happy with my purchase.
X
Xavier J.
Rating: 5 out of 5
following a purchase from 17/03/2020
Just perfect !
M
Mathilde V.
Rating: 5 out of 5
following a purchase from 16/03/2020
Exceptional workmanship and materials, top-notch in-store service and advice. The craftsmen who work there are very good at giving advice and have great ideas for combining materials and colors. And the little extra The sales assistants are very pretty.
Translated reviews
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Martin D.
Rating: 5 out of 5
following a purchase from 13/03/2020
Timely, but not excessive, information about the order through the process. Dilivered on the timeline promised.
K
Kent F.
Rating: 5 out of 5
following a purchase from 11/03/2020
My fourth order .... service and products just as good !
C
Customer
Rating: 5 out of 5
following a purchase from 09/03/2020
Fantastic quality strap with world class service.
H
Henry M.
Rating: 5 out of 5
following a purchase from 09/03/2020
Beautiful watch band!
Y
Young W.
Rating: 5 out of 5
following a purchase from 09/03/2020
Excellent product and fast delivery. Very satisfied.
J
Jongdae W.
Rating: 5 out of 5
following a purchase from 06/03/2020
reasonable prices and good quality
R
Robert C.
Rating: 1 out of 5
following a purchase from 06/03/2020
No customer support at all. Strap sent were the wrong size and poor quality. I emailed their customer support 2 times and never heard back.
M
M E.
Rating: 5 out of 5
following a purchase from 03/03/2020
Beautiful workmanship. This is the second watch band I purchased from ABP. My 1st was custom. This one was stock. The leather was in excellent condition, color nice and rich. Not sure I could have picked a better section of leather. Will always consider ABP first for any new band.
R
Robert B.
Rating: 5 out of 5
following a purchase from 02/03/2020
High quality goods, promptly shipped. Thanks!
T
T C.
Rating: 5 out of 5
following a purchase from 27/02/2020
Fantastic quality & style. Ordering online was easy and shipment very fast.
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Suthat K.
Rating: 4 out of 5
following a purchase from 21/02/2020
Super fast shipment. High quality merchandise.. The price is rather expensive, otherwise it's a five-star rating.
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Roy M.
Rating: 5 out of 5
following a purchase from 21/02/2020
My strap arrived in California, USA much faster than expected. It fits expertly and is more comfortable than I expected.
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Pierre C.
Rating: 5 out of 5
following a purchase from 14/02/2020
Second purchase from ABP. Absolutely satisfied. The strap I received match exactly my order. Excellent quality.
E
Eric R.
Rating: 5 out of 5
following a purchase from 14/02/2020
Excellent product and very responsive customer service. Have bought 4 watchbands over last 10 years and always satisfied. High price but worth it
A
Abderazak B.
Rating: 5 out of 5
following a purchase from 10/02/2020
'Very reliable small enterprise.Ordered product perfectly executed. Top reactivity when asked to better off the delivery time. Highly recommandable.
H
Herve
Rating: 5 out of 5
following a purchase from 09/02/2020
Beautiful, high-quality watchband
Translated reviews
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Casper L.
Rating: 5 out of 5
following a purchase from 29/01/2020
Excellent service all round.
C
Christian P.
Rating: 1 out of 5
following a purchase from 25/01/2020
These tools are absolute rubbish. I bought the most expensive I could find and they don't even fit the screws. $200 user
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Luiz F.
Rating: 5 out of 5
following a purchase from 24/01/2020
I really liked the quality and the service was perfect.
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Kevin P.
Rating: 4 out of 5
following a purchase from 24/01/2020
although late with responding the service Dept came through
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Ddlen
Rating: 5 out of 5
following a purchase from 23/01/2020
Personal service via email was both thoughtful and professional.
S
Simona
Rating: 5 out of 5
following a purchase from 23/01/2020
Ordered a strap for a Bell and Ross. The quality of the watch strap was excellent! Customer service was good as well.
A
Andrew
Rating: 5 out of 5
following a purchase from 22/01/2020
Order arrived on time, great quality. I will absolutely use again.
A
AGne
Rating: 5 out of 5
following a purchase from 15/01/2020
Very good company for watch straps
H
Hor M.
Rating: 1 out of 5
following a purchase from 07/01/2020
The strap was send out on 24/12 but was hold to the post office on 30/12 as 'The item was undeliverable due to addressee's address cannot be identified'.I had send an email to ABP concept on 2/1 and they said they will contact them right away.Moreover, I had send the email on 7/1 and raised out the issue again but this time no replyNow a week thereafter, the problem did not resolve and I still did not receive the strap.
J
James R.
Rating: 5 out of 5
following a purchase from 07/01/2020
First off delivery was surprisingly quick. Even with a little mix up in the delivery to the US. So emailed costumer service and had a response within 30 minutes. Email was informative and not some vague explanation. All sorted out. It was fantastic. Watch strap was as described. Would recommend.
A
Attila H.
Rating: 1 out of 5
following a purchase from 07/01/2020
the website is misleading, at the time of the order, wasn't mention that the product is out of stock and that the delivery may take more than 30 days.I ordered on December 9., and was promised by Damien several times, that the ordered item will be received until latest December 24., but only arrived on December 31.I'm very disappointed regarding your services, and would never recommend to anyone to deal you ABP Concept
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Shadi H.
Rating: 5 out of 5
following a purchase from 30/12/2019
High quality strap and good work
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