Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 4 and 5 stars

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Phillip S.
Rating: 4 out of 5
following a purchase from 16/08/2019
Good very quality product better than I expected! Unfortunately new band is slightly narrow for my Panerai submersible , which means there is gap where you can see the pin! (Connecting the band to the watch) .slightly disappointed, it doesn't fit better !But overall a great product !!????
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Bernhard R.
Rating: 5 out of 5
following a purchase from 15/08/2019
Perfect handcraft - consideration of personalized measures - kind expert advise
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Susan M.
Rating: 5 out of 5
following a purchase from 14/08/2019
Excellent service fast delivery and high quality watch strap
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Caroline B.
Rating: 5 out of 5
following a purchase from 12/08/2019
Hello, I'm very satisfied with the product, which is exactly what I had in mind when I placed the order on your site. I'd like to thank your customer service department for the speedy validation of this order, which was not possible on your site. However, I regret that more refined care was not taken with the packaging of the bracelet. I didn't think it matched the quality of the bracelet, nor the image of your box. I would like to thank you for respecting the manufacturing deadline, and wish you every success in the future.
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Danielle R.
Rating: 5 out of 5
following a purchase from 09/08/2019
I love the strap , thanks!
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Charles L.
Rating: 5 out of 5
following a purchase from 09/08/2019
I mistakenly ordered the wrong size strap . ABP accepted a return and remade the strap for no additional charge.Wonderful service and craftsmanship.
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James W.
Rating: 5 out of 5
following a purchase from 08/08/2019
Excellent quality.
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Leo B.
Rating: 5 out of 5
following a purchase from 08/08/2019
Awesome quality
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Michael O.
Rating: 5 out of 5
following a purchase from 08/08/2019
Delivered exactly as requested. Excellent for bespoke sizes and exceptional quality all round...not the cheapest perhaps but they offer a service not usually available.
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Brian D.
Rating: 5 out of 5
following a purchase from 07/08/2019
Great company
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Emmanuel
Rating: 4 out of 5
following a purchase from 07/08/2019
Very well made and finished watchband. Good service and delivery times.
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Simon E.
Rating: 4 out of 5
following a purchase from 07/08/2019
A bit slow but good quality products
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Marios
Rating: 5 out of 5
following a purchase from 03/08/2019
They responded to my enquiries very promptly and accurately which enabled me to place an order which fully met my needs.
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Ali
Rating: 5 out of 5
following a purchase from 02/08/2019
Exceptional service from start to finish, amazing quality and fast shipping. Very pleased with my first order.
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Giovanni
Rating: 5 out of 5
following a purchase from 02/08/2019
I was a little worried about ordering the strap because i am not very good in manual skills so i was worried in not beig able to assemble it.Plus, as it happens very often, I was woorried that the rubber strap looked "cheap" and wobbly on my datejust.I have to say, it was nothing than that!Really well manufactured, I have used my own original glidelock clasp, it looks perfect.And with the tutorial video, assembling it is very easy!Definetely recommend!
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Paolo V.
Rating: 4 out of 5
following a purchase from 01/08/2019
service within the agreed times
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Bernard
Rating: 5 out of 5
following a purchase from 30/07/2019
One of the worlds best. Period.
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Nicolas V.
Rating: 5 out of 5
following a purchase from 30/07/2019
Perfect products
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Stephane R.
Rating: 5 out of 5
following a purchase from 29/07/2019
Products as described Super service Really perfect
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Chris S.
Rating: 5 out of 5
following a purchase from 26/07/2019
Great product as good as rubber b or Everest and far less expensive.
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Valery A.
Rating: 5 out of 5
following a purchase from 25/07/2019
Excellent quality, swift delivery, fully satisfied
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Fargier A.
Rating: 1 out of 5
following a purchase from 24/07/2019
I bought a light brown NATO alligator strap... 90 + 7 shipping, I understand the price according to a Living Heritage Company, however please explain the following:- Although the leather varies according to the animal and the place taken the bracelet looks nothing like the photo ... which must be the best ...- I'm having trouble grasping the light brown color, it's chocolate brown...- I can't see the shiny side of the leather or the contrast between the scales, it's dull and a very solid color.I'm not a picky person to be polite... but I've been wanting this for so long... after 16 days of waiting... now I'm relatively disappointed.
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Clay
Rating: 5 out of 5
following a purchase from 24/07/2019
As an online buyer I've been very happy with the service. I've purchased 3 watch straps and haven't had an issue.
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Fredrik
Rating: 5 out of 5
following a purchase from 24/07/2019
Easy to design your own quality bracelet, resonable manufacture time and professional customer-service.
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Happy C.
Rating: 5 out of 5
following a purchase from 23/07/2019
Prompt communication and delivered when promised.
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Eliane M.
Rating: 5 out of 5
following a purchase from 15/07/2019
Just a little problem with the thickness of the buckle.
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Dan L.
Rating: 5 out of 5
following a purchase from 15/07/2019
It did fit very well and it looks great.
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Szymkowiak L.
Rating: 5 out of 5
following a purchase from 12/07/2019
After reading the various comments, I was very sceptical about ABP. I couldn't find the made-to-measure bracelet I wanted, so I tried ordering from ABP. The site is very accessible and well designed. The combinations are many and varied, and it's really easy to place an order for a made-to-measure model. The delivery time was respected, the packaging was meticulous and the product delivered far exceeded my expectations. The bracelet is very beautiful: the leather is of good quality, the strap is well made (all the elements of the order were respected) and the finishing touches are meticulous. My watch really stands out with this new double-turn bracelet, and I'm sincerely delighted!
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Response from Abpconcept
Thank you for your feedback! We are delighted to hear that you like the bracelet. Do not hesitate to come and see us in store to discover some leathers not available on the website :)Sincerely,The ABP team
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Simon G.
Rating: 5 out of 5
following a purchase from 12/07/2019
Excellent strap and very quick delivery.Will be buying another one !
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Null
Rating: 5 out of 5
following a purchase from 11/07/2019
Great attention.
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Hélène V.
Rating: 5 out of 5
following a purchase from 04/07/2019
The result is very beautifull!
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Cyrille D.
Rating: 4 out of 5
following a purchase from 04/07/2019
Alligator nato made and shipped fast. That's the strong point. And it gives a real character to my Submariner. On the other hand, I'm a little disappointed because it's more matte than on the photo (I should have chosen glossy). From a distance, it looks like printed calfskin... We'll also have to wait and see how it holds up over time, as the skin is thin and the Nato imposes creases that may lead to cracking. We'll see. In any case, a unique product, as ordered. I'll certainly be ordering another bracelet from ABP in the future.
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Robert D.
Rating: 4 out of 5
following a purchase from 03/07/2019
Quality products. This is the third watch strap that I have ordered and not disappointed with it, however, I have to ding you on the fact that you lost track of the original shipment and I needed to contact you to have it resolved, by sending a second strap.
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Jiaqi C.
Rating: 5 out of 5
following a purchase from 26/06/2019
Very beautiful strap and shipping time was very reasonable. Would not hesitate to and will definitely order again!
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John
Rating: 5 out of 5
following a purchase from 26/06/2019
The item was exactly as I had hoped it would be.
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Mark
Rating: 1 out of 5
following a purchase from 23/06/2019
18 days since the order was placed. It was not a custom made strap. I have written to customer service 2x for an update and have not gotten an update. I am ready to contact the CC card company for a refund.
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Jason
Rating: 5 out of 5
following a purchase from 21/06/2019
Excellent customer service via email initially, giving really good advice. Strap turned out to be excellent. Highly recommended.
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Georges Z.
Rating: 5 out of 5
following a purchase from 20/06/2019
Highly efficient after-sales service, I had a problem with the length of the short strand of the bracelet. Thanks to everyone at ABP Concept.
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Dhitibhong T.
Rating: 5 out of 5
following a purchase from 18/06/2019
Fast delivery and great product
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Manuel B.
Rating: 5 out of 5
following a purchase from 13/06/2019
perfect, telephone contact/product/delivery times respected
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