Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 1, 4 and 5 stars

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Sarah I.
Rating: 5 out of 5
following a purchase from 09/11/2017
Great choice. A bit on the expensive side but this is the price to pay to get quality watchbands. When you order through the web (and not "sur mesure", I like the fact that you get different sizes including for men with small wrists like me. Overall excellent experience. I ordered watch straps for my Zenith and Rolex and will equip my other Zenith with a new one when needed.
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John H.
Rating: 5 out of 5
following a purchase from 04/11/2017
Beautifully-made alligator strap for my difficult to fit Girard Perregaux Richeville watch. The consultants were very helpful in assisting me in making the proper choices for best fit.
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Josselin
Rating: 5 out of 5
following a purchase from 03/11/2017
Beautiful bracelets, ideal configuration tool...Top!
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Mohd
Rating: 5 out of 5
following a purchase from 31/10/2017
Has a wide variety, very good selection of leathers as well as rubber straps. No fuss, no fuss. Timely delivery and excellent merchant. Just brilliant experience.
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DavidS
Rating: 5 out of 5
following a purchase from 29/10/2017
Great site and relatively easy to navigate.
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Feras H.
Rating: 5 out of 5
following a purchase from 24/10/2017
Crazy quality !
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Rémy C.
Rating: 5 out of 5
following a purchase from 23/10/2017
A team that listens. Master leather craftsmen.
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Mr. D.
Rating: 5 out of 5
following a purchase from 19/10/2017
First class as always!
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Jean-francois G.
Rating: 5 out of 5
following a purchase from 18/10/2017
Just perfect. Easy ordering and fast delivery
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Marc-joël H.
Rating: 5 out of 5
following a purchase from 18/10/2017
Excellent service! Highly recommended! No criticism! Bravo ! mjhd
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Noel
Rating: 5 out of 5
following a purchase from 14/10/2017
I've purchased several straps from ABP so far. Happy with every one of them. I'll be a regular customer.
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Kevin A.
Rating: 5 out of 5
following a purchase from 13/10/2017
I loved the chocolate brown matte alligator in your half price offer and I should have bought more.Then I bought the calf skin which was really quite still and far too short.The alligator strap is quite wonderful.
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Mohammed
Rating: 5 out of 5
following a purchase from 13/10/2017
Second time ordering from ABP Concept. Perfect again!! Thank you!
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Erwan
Rating: 5 out of 5
following a purchase from 13/10/2017
Great work!
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Marc D.
Rating: 5 out of 5
following a purchase from 12/10/2017
Le must du must!
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Durango
Rating: 5 out of 5
following a purchase from 10/10/2017
Excellent selection and outstanding build quaility. I purchased a 19mm band for a late 60's Oyster Perpetual and it looks fantastic!
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Janneke V.
Rating: 5 out of 5
following a purchase from 30/09/2017
Very nice company, good prices and quick delivery
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Marc-etienne L.
Rating: 5 out of 5
following a purchase from 29/09/2017
Easy to order, perfect result
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Carl A.
Rating: 5 out of 5
following a purchase from 28/09/2017
The level of service I have experienced at ABP Concept regarding an exchange (from the United States!) is extraordinary. Not to mention, the quality of the leather is second to none. I look forward to working with them in the future.
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Michael S.
Rating: 5 out of 5
following a purchase from 27/09/2017
Exceptional service and quality of workmanship ! An unique maker of watch bands who REALLY understands "not just" quality, but also "style and high tastes"! I would recommend to anyone seeking "that special watch band"!
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M C.
Rating: 4 out of 5
following a purchase from 21/09/2017
The quality of the strap is great and delivery to Australia was quicker than expected. The only slight disapppintment was how rough the aged leather strap was. I chose the dark brown aged leather watch strap which turned out to be much lighter coloured when delivered. Perhaps this will darken over time. The texture of the leather was also quite rough, like nubuck. The website gallery mentions vintage leather which is what I had hoped for but this wasn't an option on the custom list of leathers to choose from. Overall, I'm happy with my custom strap and I think the leather will age to become the colour and finish I wished for from the start.
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Daniel B.
Rating: 5 out of 5
following a purchase from 13/09/2017
Ordered online, perfect result, deadlines met. Very pleasant staff in the store. Real craftsmanship of the highest quality.
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MVB
Rating: 5 out of 5
following a purchase from 12/09/2017
As always the strap came in the quality you can expect for ABP. Excellent quality. Speedy delivery. They are not the cheapest, but the quality is unmatched. And the options are plenty. If you love your watches, you will love these straps.
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Vittorio B.
Rating: 5 out of 5
following a purchase from 09/09/2017
excellent fit and quality; speedy delivery.
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William E.
Rating: 5 out of 5
following a purchase from 08/09/2017
Beautiful strap. I am very happy with it.
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K M.
Rating: 5 out of 5
following a purchase from 08/09/2017
The ABP concept team is very attentive and friendly. Their bracelets are quality, handmade. I recommend them!
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Jean G.
Rating: 5 out of 5
following a purchase from 01/09/2017
Fast and well done
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Benoit M.
Rating: 5 out of 5
following a purchase from 25/08/2017
Superb realization on breguet 5817 which was not easy to choose and to realize.
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Simo K.
Rating: 5 out of 5
following a purchase from 22/08/2017
Excellent quality and fast delivery. Im very satisfied.
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Tony Y.
Rating: 5 out of 5
following a purchase from 17/08/2017
This is my sixth strap from them. Im a forever customer. Top quality service and products.
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Saxon
Rating: 5 out of 5
following a purchase from 16/08/2017
top quality strap, fast shipment, fair price
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Kurt M.
Rating: 5 out of 5
following a purchase from 15/08/2017
Excellent experience! I ordered a custom strap while visiting Paris. I really enjoyed the process which included selecting the hide and stitching. Staff was very friendly and helpful particularly Leo at the production facility. I enjoyed the finish product so much I immediately ordered a second strap. Highly recommended!!
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Dhr. V.
Rating: 5 out of 5
following a purchase from 09/08/2017
Great straps, good service
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Graham C.
Rating: 1 out of 5
following a purchase from 18/07/2017
Poor product, and appalling customer service. The watch strap I ordered arrived clearly faulty, and given their prices are top-end and they describe themselves as 'family-run' and a 'craft company' I'm surprised it was even allowed to leave the factory. It cost well over €100 but in all honesty had the look of a cheap €5 import, which it may have actually been as I've since noticed from their website that not everything they sell is made by them. So a 'fail' on quality-control then.I contacted ABP Concept (Atelier du Bracelet Parisien) and received a reply fairly promptly asking me to take some photos as proof of what I was saying, which I duly did and returned to them the same day. A couple of days went by and I'd heard nothing so I got back in touch to ask what was happening and a day or so later received the reply that It was being dealt with by their 'Chief of the workshop', and I'd get a response that same day. Over a week has now passed, and despite emailing them again twice I've heard absolutely nothing. So, a fail on customer service too. Staggering, for a family company who talk about quality and attention to detail. There are far better independent watch strap makers out there who value their customers. Avoid!
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Amir M.
Rating: 5 out of 5
following a purchase from 12/07/2017
They are Amazing . I have bought from them a few times. This time I dealt with Leo on email . He sent me pictures , ideas etc etc . I received two stunning bands in a few weeks in the mail .Not cheap but nothing great ever is.Highly recommend.
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Marion C.
Rating: 5 out of 5
following a purchase from 09/07/2017
Superb quality, total customization and top-notch customer service! A real favorite!
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Winnie L.
Rating: 5 out of 5
following a purchase from 07/07/2017
with a very reasonable price you can take full control over the watch strap, why limiting our choices by the big brands?
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Grégori
Rating: 5 out of 5
following a purchase from 05/07/2017
Fast delivery and well-made vintage bracelet
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Katia H.
Rating: 5 out of 5
following a purchase from 05/07/2017
It was what I expected and even better!
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Kozlowski P.
Rating: 5 out of 5
following a purchase from 05/07/2017
tres beau bracelet