Customer reviews of Abpconcept

Certainly a prestigious workshop at one time but I was extremely disappointed by the welcome and the commercial exchange. This was true both during my phone exchanges and when I visited in person. As for the making of the bracelet, the work is clean but very much overpriced. I do not recommend at all.

The strap holes are misaligned and caused my pins to bend and strip the thread. Will not bother with their rubber AP straps again

Incomplete order Apple Watch adapter that exceeds Very disappointed

It looks like calf

I ordered a bracelet with a black buckle, I received a metal grid buckle

The strap arrived on time, but the inner lining was not the colour I ordered, plus the size and shape of the alligator leather makes the strap form an angular shape around my wrist, rather than wrapping around like a premium product should

The product looks like what I ordered (the pouch), but the problem is that there was no watch holder in the two pouches, as indicated on the website. After sending an email to report the issue, I received a quick response telling me that they would send me what was missing.

Bracelet of very good quality but 15 days delay between order and receipt which is huge.

It’s ridiculous that I have to pay so much to shop a watch strap to Canada. The strap arrive very quickly (a few days); however, I don’t need it to arrive that quickly. Use a standard envelope & stamp and let it arrived in two weeks. Free shipping over €300 is also not ideal. Please work on the shipping costs / otherwise you have lost me as a customer.

I purchased the Rolex Pepsi and Rolex Batman matching bracelets to match my watches. The shipping was fast and easy. However, the bracelets are very, but what i mean very small. These things are tiny. I have a 6.5 inch wrist and they still looked small. All the bracelets look nice but just beware they are tiny.

Unresponsive customer service, uncomfortable Breitling clasp & leather dye that is already coming loose… would not recommend. Leather itself is of sufficient quality though.

Size problem according to wrist measurements given for selection: too small

Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.

Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.

The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.

I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.

Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!

One Strap is 0,5mm to small and the Color of the other one is Not as aspected.

One of the quick release did not open properly and I tried harder, unfortunately it's broken.

Shipment is now over three weeks with no definitive delivery date provided after 3 inquiries. According to the status it shows US Customs reviewing the shipment for over two weeks. Does your US representative have any clue as to how long this requires to be cleared?

it's not what i ordered

The brown is really dark, almost black. The welcome at the Lyon store when picking up the parcel is far from perfect, and nothing like that at the Paris store.

Order did not correspond to the dimensions requestedToo long to solve the problemNo pumps delivered with the bracelet

The product was shipped fast. The quality of the canvas bracelet is poor. I don't recommend

Received my bracelet much later than expected, and with the wrong buckle, ordered the one in PVD Pink Gold, and received the one in Gold instead, no what I wanted.

Leather quality is disappointing. ABP had accustomed us to much better!

Poor quality. Plastic, not real leather. The brown strap when worn its stretches and turn another color and looks like it will break soon.

Bracelet available in one length only, requiring an XL wrist. You can choose the width but not the length. A shame. Otherwise, tuner quality is top-notch.

It didn't feel too good because the request for a refund or replacement was unsuccessful, so give two stars

I changed the product because of a problem with the topstitching. The same problem occurred on the new product after a week. There's a design problem!

Your Strap is not fit to my Sky Dweller( with Oystersteel ). However, your strap is very nice quality.

By the way, a serious and well-known company, but I bought a folding clasp from them, which was very disappointing, and I sent an e-mail to say so, to which I never received a reply...too bad.

Unfortunately this time I am not 100% happy about my order. I have specified that I do not want to have a buckle on my strap. Also there are 2 small scratches on my strap which will probably get worse with time.

Selling Aliexpress product for three times as much money, without even giving a hint of the origin of the product. The images on the site are nicely photoshoped so the details of the product looks much better, colours richer and deeper, but what arrives is unsatisfactory.

Quality of strap was very good; however, it was slightly too small. I've repeatedly messaged the team to identity options but have not had any response at all. Product doesn't come with any instructions for refunds or replacements. I'd love to just replace but have no idea what to do!

The product's finish quality is a little disappointing for the price.

This is the first time I've ever reviewed a business from which I haven't bought a product or service from. It's not for lack of trying.I contacted ABP on four separate occasions, over a span of six months, in an attempt to buy straps and a watch:1) Email inquiry regarding one of their straps2) Email inquiry regarding a different strap3) Website submission regarding a watch they're an authorized dealer for4) Website submission regarding the same watchIn none of these cases did I get a reply.On the one hand, I've heard wonderful things about their product. On the other hand, I've heard frustrating anecdotes about their customer service (both in person and electronic). In the end, I never had to make a decision since they clearly don't want my business.

I read some good stories about ABP. I choose a bracelet and upon closing the order, I noticed I made a mistake in the house number of my address. I immediately contacted them to ask them to change the number, but no response, and off course the packet was delivered on another addressThe bracelet I purchased was nice, no doubt about that. It fitted nicely with the watch. However, after the first use, when I washed my hands, there were some water droplets on the strap. Little did I know that any waterdroplet gives a stain that does not go away. I reached out to customer service and the reply was that this is indeed a product attribute and that the strap should never get wet. This was not stated on the website but customer service did not offer any solution or apology. I buy quite a lot of straps from different suppliers, but never experience these kinds of product failures.

I am disappointed because, after several exchanges by telephone, e-mail and sending photos of the bracelet to be replaced, the thickness of the latter does not correspond to my request: I wanted a thick camber of more than 5mm and I received a thin bracelet of less than 3mm which lacks strength compared to the case of a Blancpain Leman chronograph. It seems to be made for a Villeret case... No feedback otherwise.

You sent me a wrong size of the strap I bought, Damien offered to send a new one, I made some observations and I didn't get any reply in return. Basically you sent me a wrong product, different form what I bought and you just left things like that.