Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2, 3, 4 and 5 stars

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Young W.
Rating: 5 out of 5
following a purchase from 09/03/2020
Excellent product and fast delivery. Very satisfied.
M
Martin
Rating: 3 out of 5
following a purchase from 07/03/2020
Ordered a medium brown alligator strap for my WG Rolex Daytona. On the website it looks fairly dark but in reality it is much lighter, which is not what I was looking for. It also had to be made which took a few weeks.Overall the quality is good and it did fit the watch, but the rubber inlay or the material overall makes the strap quite stiff and uncomfortable in my opinion. I have been wearing the watch for over 3 months now and did try to form the strap a bit. At this point I am considering to buy an authentic strap from rolex instead and consider it a loss.
J
Jongdae W.
Rating: 5 out of 5
following a purchase from 06/03/2020
reasonable prices and good quality
J
Jorge D.
Rating: 3 out of 5
following a purchase from 05/03/2020
twice i've ordered straps that were supposed to be in stock , and they weren't. To me that is a bit deceptive
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M E.
Rating: 5 out of 5
following a purchase from 03/03/2020
Beautiful workmanship. This is the second watch band I purchased from ABP. My 1st was custom. This one was stock. The leather was in excellent condition, color nice and rich. Not sure I could have picked a better section of leather. Will always consider ABP first for any new band.
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Robert B.
Rating: 5 out of 5
following a purchase from 02/03/2020
High quality goods, promptly shipped. Thanks!
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T C.
Rating: 5 out of 5
following a purchase from 27/02/2020
Fantastic quality & style. Ordering online was easy and shipment very fast.
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Suthat K.
Rating: 4 out of 5
following a purchase from 21/02/2020
Super fast shipment. High quality merchandise.. The price is rather expensive, otherwise it's a five-star rating.
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Roy M.
Rating: 5 out of 5
following a purchase from 21/02/2020
My strap arrived in California, USA much faster than expected. It fits expertly and is more comfortable than I expected.
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Pierre C.
Rating: 5 out of 5
following a purchase from 14/02/2020
Second purchase from ABP. Absolutely satisfied. The strap I received match exactly my order. Excellent quality.
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Eric R.
Rating: 5 out of 5
following a purchase from 14/02/2020
Excellent product and very responsive customer service. Have bought 4 watchbands over last 10 years and always satisfied. High price but worth it
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Abderazak B.
Rating: 5 out of 5
following a purchase from 10/02/2020
'Very reliable small enterprise.Ordered product perfectly executed. Top reactivity when asked to better off the delivery time. Highly recommandable.
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Herve
Rating: 5 out of 5
following a purchase from 09/02/2020
Beautiful, high-quality watchband
Translated reviews
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Casper L.
Rating: 5 out of 5
following a purchase from 29/01/2020
Excellent service all round.
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Luiz F.
Rating: 5 out of 5
following a purchase from 24/01/2020
I really liked the quality and the service was perfect.
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Kevin P.
Rating: 4 out of 5
following a purchase from 24/01/2020
although late with responding the service Dept came through
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Ddlen
Rating: 5 out of 5
following a purchase from 23/01/2020
Personal service via email was both thoughtful and professional.
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Simona
Rating: 5 out of 5
following a purchase from 23/01/2020
Ordered a strap for a Bell and Ross. The quality of the watch strap was excellent! Customer service was good as well.
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Andrew
Rating: 5 out of 5
following a purchase from 22/01/2020
Order arrived on time, great quality. I will absolutely use again.
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AGne
Rating: 5 out of 5
following a purchase from 15/01/2020
Very good company for watch straps
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Wpn N.
Rating: 3 out of 5
following a purchase from 10/01/2020
Beautiful crocodile strap. I have one issue. I did not imagine one keeper would be sewn in and glued so it cannot be removed. It makes the strap too thick under the OEM Omega deployant to close securely.Please advise future custom orders of this possible problem.
J
James R.
Rating: 5 out of 5
following a purchase from 07/01/2020
First off delivery was surprisingly quick. Even with a little mix up in the delivery to the US. So emailed costumer service and had a response within 30 minutes. Email was informative and not some vague explanation. All sorted out. It was fantastic. Watch strap was as described. Would recommend.
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Mark D.
Rating: 2 out of 5
following a purchase from 07/01/2020
I order a stock (not custom) strap from ABP, as I have in the past. The strap arrived on January 2 and I found it is defective in that it has no holes, and is, therefore, unusable. I emailed ABP about the problem, with pictures attached. As of today, I have not heard back from ABP about the strap.The straps I ordered in the past were always of high quality, but I must give a low score for customer service, and an expensive useless strap.
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Dan
Rating: 3 out of 5
following a purchase from 01/01/2020
Shipping was very slow and did not provide good status update and ETA information.
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Shadi H.
Rating: 5 out of 5
following a purchase from 30/12/2019
High quality strap and good work
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Stephen L.
Rating: 5 out of 5
following a purchase from 27/12/2019
Beautiful watchstrap, and they went out the way to make it with the exact measurements I needed for my watch.
M
MATT
Rating: 5 out of 5
following a purchase from 26/12/2019
Very good & beautiful work - The quality is present, made a custom bracelet and delivered in less than 15 days - Online configurator is very well done - I recommend
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Guillermo A.
Rating: 5 out of 5
following a purchase from 26/12/2019
Excellent product as always. Big fan of this manufacturer. Hope to purchase another strap soon. Best regards
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U. M.
Rating: 5 out of 5
following a purchase from 26/12/2019
Angenehmer Kontakt und Austausch. Für Anregungen offen. Professionell und sehr freundlich in der Abwicklung. Immer gerne wieder.Klare Empfehlung!
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Timo P.
Rating: 5 out of 5
following a purchase from 23/12/2019
I was impressed with the quality of the custom made watch strap and the service. Will order from these guys again, thank you!
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Tom R.
Rating: 5 out of 5
following a purchase from 20/12/2019
Incredible quality, relatively quick make for custom band. Will use ABP in future, for sure.
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Kevin
Rating: 5 out of 5
following a purchase from 19/12/2019
Easy to order. Fast to deliver. Beautiful straps.
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Mel O.
Rating: 3 out of 5
following a purchase from 13/12/2019
The strap o saw on the website and when I received it I pass to my friend he reply why the white line is not in line can see by simply a look . I am the one he ask to buy and I am the one who recommended your website to him yet when I saw his disappointment face I totally shock with no words
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Dominik S.
Rating: 5 out of 5
following a purchase from 12/12/2019
Perfect.Ordered to Germany.FastBeautifulSimpleFair price
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Aquilino C.
Rating: 5 out of 5
following a purchase from 04/12/2019
Excelente, muchísimas gracias
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Joshua B.
Rating: 5 out of 5
following a purchase from 04/12/2019
Amazing service, craftsmanship and service. Highly recommended!
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Michael
Rating: 5 out of 5
following a purchase from 04/12/2019
Beautiful strap. Very happy with it. Will order from ABP again.
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Yew C.
Rating: 5 out of 5
following a purchase from 03/12/2019
Excellent product or rather a piece of art. I just love it. I also find the company provides excellent service.
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Amit
Rating: 4 out of 5
following a purchase from 18/11/2019
29/11/19 update. Damien, contacted me and fulfilled the order. The clasp was provided. I installed it myself, it was a little fiddly but small screw driver resolved that. I should of listened to Damien, as the strap was slightly big and I was able to adjust it. But it I listened to Damien it would of been perfect. I have changed my rating appropriately but ABP could benefit from controls around orders to avoid a bad customer experience.The product I received was not what I requested. Called, emailed and tried to contact individual I engaged with but no response. I would of given them zero score if possible. Very disappointed and was of almost £300.
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Theodore W.
Rating: 5 out of 5
following a purchase from 29/11/2019
A Quality product, from a quality Company, with quality customer service!!