Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2, 3, 4 and 5 stars

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Faisal A.

Published on 15/05/2019 à 09h22 following a purchase from 15/05/2019

Quality of product and shipping speed is exceptional. Returning customer and still satisfied.

Peter M.

Published on 14/05/2019 à 21h21 following a purchase from 14/05/2019

Excellent service, I would highly recommend this company.

Published on 11/05/2019 à 19h49 following a purchase from 11/05/2019

I had given ABP my wrist size in (mm) and I was uncertain between L or XL...my wrist size which was measured many times to make sure and is just under 8mm so I chose L, because of the variance in mm for sizes. When my blue denim alligator/croc? leather band came in for my Rolex datejust ll 41mm, the band was beautiful and high quality, but it was way to short. Had the band installed by my local jeweler on the watch, and had it extended as far as allowed, and it is so tight....I am hoping that it will give a little through wear.My recommendation when ordering from them is to just dictate your wrist size and leave it at that, and have them make the decision; my wrist size was in between L and XL, but now I know and it was costly.

Ghis

Published on 08/05/2019 à 19h52 following a purchase from 08/05/2019

Very serious, know-how, availability, everything is perfect.

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Etienne G.

Published on 06/05/2019 à 12h48 following a purchase from 06/05/2019

Perfect as usual, magnificent result, thank you ABP and thank you Diana my interlocutor!!Etienne G

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Gopinath R.

Published on 05/05/2019 à 20h50 following a purchase from 05/05/2019

Wonderfully simple and great experience. Great quality product. Draws a lot of appreciation and also where from comments.

Bert W.

Published on 04/05/2019 à 16h13 following a purchase from 04/05/2019

The strap is terrific. BUT I also ordered spring bars which did not arrive and I am not receiving responses to my emails to rectify the problem

Jocelyn P.

Published on 02/05/2019 à 20h34 following a purchase from 02/05/2019

Fast, careful delivery with quality, compliant items.

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P F.

Published on 02/05/2019 à 17h37 following a purchase from 02/05/2019

nice and beautiful products,

Scott O.

Published on 27/04/2019 à 10h54 following a purchase from 27/04/2019

Responsive customer service and a quality product. My Tudor Black Bay looks great!

Manuela M.

Published on 25/04/2019 à 11h53 following a purchase from 25/04/2019

Very satisfied of my goods

Hojoong Y.

Published on 24/04/2019 à 19h38 following a purchase from 24/04/2019

Excellent quality! Excellent Condition!

Sriks

Published on 21/04/2019 à 18h56 following a purchase from 21/04/2019

Great product with great quality material and great workmanship! Only, if the shipping was any faster given the steep shipping charges

Henri-luc C.

Published on 21/04/2019 à 16h47 following a purchase from 21/04/2019

Perfect, very serious, beautiful workmanship, magnificent watchband.

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Andrew D.

Published on 21/04/2019 à 11h14 following a purchase from 21/04/2019

True artisans, beautifully done custom straps. I will certainly buy again.

Miravidi

Published on 21/04/2019 à 09h15 following a purchase from 21/04/2019

Very good workmanship and good quality bracelets that last.

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Andrew A.

Published on 20/04/2019 à 17h34 following a purchase from 20/04/2019

The best handmade watch strap you can buy. The quality is second to non and the customer service wonderful. My next order will be for my Blancpain Villaret. I'm playing with designs at the moment.

Published on 20/04/2019 à 14h24 following a purchase from 20/04/2019

Stingray strap looks a little bit plasticAligator leather the same. I think it's the way they treat/polish the leathers.Size run a little bit big vs what they describe

Happy C.

Published on 20/04/2019 à 11h24 following a purchase from 20/04/2019

Quick, responsive service.

Anthee W.

Published on 20/04/2019 à 08h13 following a purchase from 20/04/2019

I am a returning customer because the quality and service is absolutely exceptional.

John B.

Published on 17/04/2019 à 16h16 following a purchase from 17/04/2019

Good quality with wide variety of styles and sizes available to suit your watch without needing to go custom.

Sascha E.

Published on 13/04/2019 à 21h34 following a purchase from 13/04/2019

Very good quality in time

Jay

Published on 13/04/2019 à 21h28 following a purchase from 13/04/2019

Product is okDelivery too long with no information.Basic packaging for a 230 alligator strap

Hussein A.

Published on 13/04/2019 à 11h12 following a purchase from 13/04/2019

ABP is the best! So kind and always there to help and answer my questions.

Steve P.

Published on 10/04/2019 à 13h46 following a purchase from 10/04/2019

Magnificent product, beautiful leather with meticulous finishing! The finish on my 1981 Rolex Sea-Dweller is top class. The delivery time was respected. I recommend ABP without hesitation. They're true craftsmen, and we're lucky that these people still exist!Steve from Switzerland.

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Vincent L.

Published on 03/04/2019 à 08h30 following a purchase from 03/04/2019

Excellent quality product with equal service and delivery.

Botond S.

Published on 30/03/2019 à 20h47 following a purchase from 30/03/2019

The product arrived late.

Customer

Published on 30/03/2019 à 09h21 following a purchase from 30/03/2019

Happy with the product and customer service. Took a bit too long to be sent off, and there were some issues with the parcel being returned. Other than that great experience.

DougK

Published on 29/03/2019 à 19h13 following a purchase from 29/03/2019

I have had nothing but the best experience with ABP and would highly recommend the company. I have purchased five different bands ranging from basic rubber to one made from my own leather. The workmanship is fantastic and the responsiveness of the people is just as good. This is the kind of true artisan business I want to see thrive in an age of mass-produced goods.

Steve S.

Published on 29/03/2019 à 11h22 following a purchase from 29/03/2019

Great product, not available anywhere else

Maurice

Published on 27/03/2019 à 21h10 following a purchase from 27/03/2019

From order to delivery everything went very smoothly.

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Niall M.

Published on 27/03/2019 à 15h32 following a purchase from 27/03/2019

Brilliant ServiceI contacted ABP after making a small error on my order and they went above what one would expect to make it right for me. The new straps arrived promptly and i am very satisfied with the whole experience. Merci

Aashish R.

Published on 22/03/2019 à 17h55 following a purchase from 22/03/2019

I was assisted by Damien throughout my time here and he made adjustments and clarified things whenever I asked and gave me peace of mind throughout the purchase.

Published on 22/03/2019 à 11h29 following a purchase from 22/03/2019

My only gripe is requiring a signature for delivery by the USPS. inevitably I'm not home at delivery and then must go to the post office where they have trouble locating your package.

Jun Z.

Published on 17/03/2019 à 19h13 following a purchase from 18/03/2024

- Poor information provided by the customer service and the website as the Rolex R Strap (rubber) doesn't really fit the aesthetics of Datejust 36 Ref.16233 (there's a gap between the bezel and the strap).

Nicolas C.

Published on 01/03/2019 à 10h59 following a purchase from 01/03/2019

Well received, nickel thank you

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Jean-charles L.

Published on 28/02/2019 à 12h32 following a purchase from 28/02/2019

Excellent ! Quickly sended to the other side of the world !

Thomas C.

Published on 21/02/2019 à 10h20 following a purchase from 21/02/2019

Exceptional quality and workmanship, easy to deal with, honest. Great experience!!

Niels L.

Published on 20/02/2019 à 09h10 following a purchase from 20/02/2019

I bought a strap February the 4th.The strap was in stock so to receive it faster I paid for the FAST shipping 1-5 days.On February the 6. I got an email with a tracking number. 10 days later February 16th I received the strap! 12 days after I ordered and paid the strap.In the meantime I have sent 2 emails asking about what's going on! But NO REPLY.The strap quality is ok but the service sucks big time and I still haven't heard anything on why I have paid more for a fast shipment I didn't get ??????

John R.

Published on 14/02/2019 à 20h44 following a purchase from 14/02/2019

Ordering online from the US, the process was smooth as can be. The order was acknowledged immediately and fulfilled quickly. The delivery took only a few days and the product was just what I wanted. Overall, a very good experience!