Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Only part of my order was fulfilled. I ordered a black strap for my Rolex 214270 with a universal glide-lock clasp as I don't want to take my bracelet apart. However, only the strap arrived and no clasp in the package. So I now have to go through the hassle of returning everything and initiating a refund on my credit card. A very annoying and frustrating experience.
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Julien P.
Rating: 5 out of 5
following a purchase from 02/02/2019
Excellent customer service. Quick delivery.
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Carl A.
Rating: 5 out of 5
following a purchase from 24/01/2019
Excellent quality and quick delivery.
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Nicolas
Rating: 5 out of 5
following a purchase from 23/01/2019
straps are great, exact fit and high qualityresponsive customer servicei had my straps custom made
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Chs
Rating: 5 out of 5
following a purchase from 21/01/2019
Spectacular work product. I ordered from the US and there were some issues getting things done in a timely manner, but once I called they got things squared away immediately.
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James G.
Rating: 4 out of 5
following a purchase from 19/01/2019
Product received in good order,will continue to purchase in near future .. cheer
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CM
Rating: 4 out of 5
following a purchase from 18/01/2019
Great website, easy configuration of individual straps. Delivery time was many weeks. However, great products!
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MT
Rating: 5 out of 5
following a purchase from 14/01/2019
Great service, fast delivery, excellent quality.
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David J.
Rating: 5 out of 5
following a purchase from 14/01/2019
Fantastic quality watch strap in alligator. Reasonably quick delivery without any delays in customs to USA. I needed an unusual size that was hard to find on other sites, but was no problem for ABP. I will definitely be ordering from ABP again if I want one of the best made straps in the world.
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Stève H.
Rating: 4 out of 5
following a purchase from 12/01/2019
Bracelet delivered on time and well made. I was surprised by the color compared to the website. But I guess that's because of the light. Happy overall.
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Calvin
Rating: 4 out of 5
following a purchase from 11/01/2019
Order was shipped quickly. Packaging of products could be done a little better. I do understand that it helps keep costs down for the consumer. Asked a few questions through the email, however response was a little slow. Took 3 days to reply.
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Mike M.
Rating: 5 out of 5
following a purchase from 11/01/2019
There are many straps available for my Panerai watch but ABP is one that matches the high end quality of the watch.
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David L.
Rating: 5 out of 5
following a purchase from 10/01/2019
very professional and attentive to customer needs, top-notch sales service!
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Alban N.
Rating: 3 out of 5
following a purchase from 09/01/2019
Hello,Unfortunately I bought my bracelets during a period with a promotional code, but not being aware of it, I paid the full price.When I asked for the discount to be granted, I didn't even get an answer.On the other hand, the products are of very good quality.
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Modelabs -.
Rating: 5 out of 5
following a purchase from 09/01/2019
Very good transaction. Gas delivery and as usual, high quality products
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André S.
Rating: 5 out of 5
following a purchase from 04/01/2019
Very useful website to define a made-to-measure watchband. The result corresponds to my expectations.
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Amy S.
Rating: 5 out of 5
following a purchase from 04/01/2019
Artisans will answer phones and walk you through process. They also pay close attention to catching mistakes in ordering custom straps.
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Etienne A.
Rating: 4 out of 5
following a purchase from 04/01/2019
A little long in terms of lead time, but that's the price to pay for exceptional bracelets with a perfect finish. Having tested most high-end bracelet manufacturers, ABP really stands out: top quality.
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Cricri
Rating: 5 out of 5
following a purchase from 29/12/2018
Quality of the leather, choice of options, compliance with order specifications, delivery times and communication: everything was right for this first order. Admittedly, quality comes at a price, but as with B***tta's latest model, "price is forgotten, quality remains". If durability is anything to go by, I'm going to need new watches to be able to come back more regularly. I highly recommend it.
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Henrik S.
Rating: 5 out of 5
following a purchase from 27/12/2018
Splendid service. I'll wanted the strap to be similar to a OEM strap in colour and they picked the right skinn. I'll be back
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Marc S.
Rating: 2 out of 5
following a purchase from 26/12/2018
Disappointing product, perfectible finish (badly distributed yellow paint).I'm not convinced that this product, an iphone XR shell fulfils its purpose, it seems too short at both ends of the device... A possible design flaw.
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Pascal B.
Rating: 3 out of 5
following a purchase from 25/12/2018
Answer time on e-mails is a little bit long sometimes. Asked for a picture of the complete hide- the configuration picture wasn't meaningful enough. Received some pictures of a great hide and ordered on this base- in the end I got a strap which was definitely different colour- nice too- but not what I ordered. I wrote a email to ask if they took the wrong hide- the answer was, that the colour on this specification changed some months ago!? So why did I get pictures of a hide/colour that wasn't nearly the same for months???
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WatchGuy
Rating: 5 out of 5
following a purchase from 25/12/2018
ABP was responsive and helpful. They have an astounding array of hides to chose from. When the strap arrived it was gorgeous! I'm already thinking about my next band!
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Steven A.
Rating: 5 out of 5
following a purchase from 22/12/2018
These people make beautiful straps. Don't hesitate to buy one!
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Monsieur B.
Rating: 5 out of 5
following a purchase from 21/12/2018
Excellent service and product quality
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Brian B.
Rating: 3 out of 5
following a purchase from 16/12/2018
I ordered three classic alligator straps--one brown and two black. One of the black straps has a noticeably more glossy finish, and a different buckle (i.e. different buckle design that the other two straps, and different than shown on the ABP website).
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Marc D.
Rating: 5 out of 5
following a purchase from 14/12/2018
I have bought a number of watch straps from ABP and have always found them excellent quality and as described.
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David M.
Rating: 5 out of 5
following a purchase from 13/12/2018
Very high quality products! Swift shipping to the states. I purchased a card holder and the price was excellent. Quality is among the best.
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PeeCeeBee
Rating: 5 out of 5
following a purchase from 10/12/2018
I have been buying straps from ABP both at physical store in Paris and online and so far they never disappoint.
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Thomas E.
Rating: 5 out of 5
following a purchase from 08/12/2018
The strap was amazing As soon as I received it I ordered another !!Good quality low price
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Robert C.
Rating: 5 out of 5
following a purchase from 07/12/2018
ABP are experts at producing very high quality watch straps that fit beautifully and look beautiful. ABP also care about the customer with great attention and service. I am writing this after coming back to ABP after a gap of more than 5 years to find they are even better than I remember.
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Sonia V.
Rating: 5 out of 5
following a purchase from 07/12/2018
it's very nice concept, very good choice and very good job
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H D.
Rating: 5 out of 5
following a purchase from 07/12/2018
As always, the service I've received has been excellent. There was a slight problem with a previous order that was rectified with this order: my old strap was replaced free of charge thanks to M. Damien.
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Customer
Rating: 5 out of 5
following a purchase from 30/11/2018
Sent an e-mail for advice prior to placing an order. Received friendly message containing helpful guidance.
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Wince
Rating: 5 out of 5
following a purchase from 29/11/2018
Great communication. Damien really knows his stuff and helped make sure my order was exactly right.
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Michael R.
Rating: 5 out of 5
following a purchase from 27/11/2018
I purchased a couple of straps from ABP Concept. Their straps are well made and very comfortable. The online purchase experience is easy and they have both "budget" priced straps and straps out of my budget. I recommend them for any likes quality craftsmanship.
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Andrew T.
Rating: 5 out of 5
following a purchase from 24/11/2018
Top quality leathers, the finest craftsmanship and the best customer service. Couldn't be more satisfied.
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Steven
Rating: 5 out of 5
following a purchase from 24/11/2018
I designed a new watchband for a vintage watch that did not conform to the standard measurements of today's watch bands and used ABP Concept's website to go step by step and design a band that fit the odd-sized lugs on my watch. Once it arrived, it was exactly as I had ordered and was perfect in all ways. I'd do the same thing again with them when the time comes.
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Simon R.
Rating: 5 out of 5
following a purchase from 24/11/2018
Really good, you just need to know that they can make 10 days before sending your item because they need to craft it
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Nicogel
Rating: 5 out of 5
following a purchase from 24/11/2018
Made-to-measure bracelet in the dimensions requested and beautifully crafted as usual.
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