Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2, 3, 4 and 5 stars

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Thomas S.
Rating: 5 out of 5
following a purchase from 23/11/2018
Best Watchstraps in the world! ABP Watchstraps, individually designed, exactly matching in shape, material, colors, style and size are the coronation to any nice timepiece.
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Guillaume
Rating: 4 out of 5
following a purchase from 22/11/2018
Good responsiveness to stock problems.
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Daniel L.
Rating: 2 out of 5
following a purchase from 21/11/2018
The bracelet is much too thin
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Long
Rating: 4 out of 5
following a purchase from 11/11/2018
Have bought 2 watch straps from ABP
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Lisa R.
Rating: 5 out of 5
following a purchase from 02/11/2018
Lovely product.Great Communication and follow through.Will shop again and recommend to others.
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Andrew K.
Rating: 3 out of 5
following a purchase from 01/11/2018
I received a watch band that is too large. I have tried to contact Abp Concept 5 times via email and their Contact Us page on their site with no response. I have no idea how to get a response from ABP Concept to correct the situation. I have received an email, I am exchanging the product.
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Chrys
Rating: 5 out of 5
following a purchase from 19/10/2018
An excellent store, with a highly professional team who get involved and look for the best solution to satisfy you as if you were physically in their store! The products are of the highest quality, and your precious timepiece will have an inimitable look all its own, with a bracelet made from top-of-the-range materials.
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Deena D.
Rating: 5 out of 5
following a purchase from 09/10/2018
The leather is soft and is molding nicely to my wrist. The clasp is good quality as well. I love how the leather is black on the inside as well. It looks beautiful on my Datejust
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Kai S.
Rating: 4 out of 5
following a purchase from 22/10/2018
The strap configuration system and the choices are excellent. ...but the system never lets you order. Tried several times with different browsers, after the final step you end up on the home page with an empty cart and no order.I liked the strap I made, so I tried again and made a PDF with the configuration –no problem with the excellent tool. …and then I tried ordering by email. No reply. Tried again. No reply for days. Tried again, got some replies.... to make things short: It took another few days of waiting and asking for info before I got a nice reply and useful improvement to my design …blabla… same difficulties with the payment link Finally got payment done.No information on the status after the estimated delivery time was over a few days... request by email... no reaction... few days later: the strap arrived and I love it :) Final small disappointment is I never got the discount for registering on their page, which I did before my order. They somehow missed it too, when I asked for it by email – a little late after paying the full amount – you may guess it: no reply Note that I wrote in English, not French
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Julian M.
Rating: 5 out of 5
following a purchase from 19/10/2018
Great strap very comfortable .julian
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Jessie D.
Rating: 5 out of 5
following a purchase from 15/10/2018
Very happy with my purchase. The quality is top notch!
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JClauer
Rating: 2 out of 5
following a purchase from 11/10/2018
Although it shipped quickly and looks good, I received a strap with incorrect size tension bar on one side. I mailed days ago for assistance in replacement and have received no response.
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Naomi T.
Rating: 5 out of 5
following a purchase from 02/10/2018
Website is easy to use and dispatching/delivery was prompt.
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Robert L.
Rating: 5 out of 5
following a purchase from 02/10/2018
Extraordinary help from customer service and a truly superb product!
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Lilian
Rating: 5 out of 5
following a purchase from 27/09/2018
Perfect bracelet,
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Mark P.
Rating: 5 out of 5
following a purchase from 26/09/2018
Fast and great quality
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Ioan
Rating: 5 out of 5
following a purchase from 26/09/2018
Great straps, great seller.
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Simon
Rating: 5 out of 5
following a purchase from 25/09/2018
ABP Concept provided me with a wonderfully unique bespoke ostrich leather strap that was perfect for my Santos 100. Unlike many other bespoke strap makers ABP Concept were able to provide the Cartier Santos 100 OEM components to ensure the perfect fit for my strap.
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Oliver
Rating: 3 out of 5
following a purchase from 20/09/2018
In the past I placed my orders in Paris - offline. Still today I am very happy with the "bespoke" leather straps. This time I tried your online shop with just some simple "perlon" straps, to give it a try, as I can´t travel to Paris so often. One strap is very nice, but the other one doesn´t match the size I asked for. It should have been 22mm but even on my biggest watch (23mm between horns) it doesn´t fit. Because of the (almost prohibitive if you consider it was inside Europe and just a small and light envelope) € 15,- shipping fee I already paid, me didn´t ask for any replacement … Will I try it again? Probably not if I find something more convenient
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Stéphane D.
Rating: 4 out of 5
following a purchase from 19/09/2018
The site, the products and the service are of good quality...I would like more promotions on the Internet.
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Christian S.
Rating: 5 out of 5
following a purchase from 19/09/2018
Expensive and no discount on purchase on further straps. ABP we would like rebate on further strap. For instance we would order one conservative and one more modern design colors/sport
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John W.
Rating: 5 out of 5
following a purchase from 14/09/2018
Excellent attention to detail. The watch band was exactly as depicted on the web site's customer page.
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Francesco D.
Rating: 5 out of 5
following a purchase from 09/09/2018
efficient and of good quality. Nothing to say
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Annick
Rating: 5 out of 5
following a purchase from 07/09/2018
Excellent service
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Eduardo L.
Rating: 2 out of 5
following a purchase from 06/09/2018
Very disappointed with this company, I ordered a strap according to my watch with curved end, and although they knew the model and the brand of my watch, the area of the case was very thick and rubbed, after telling them what happened, I only received an answer about it with a ridiculous discount for next purchases and never answered my emails anymore, I can only think of a huge lack of professionalism and the worst of all of respect and education towards the customer, nothing recommended.
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CSL
Rating: 5 out of 5
following a purchase from 01/09/2018
Made to order strap came as described and within the timeframe promised! Strap was of excellent quality. Would not hesitate to recommend and would definitely buy from them again.
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Parker O.
Rating: 5 out of 5
following a purchase from 29/08/2018
Very good service and quality products.
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Yann P.
Rating: 5 out of 5
following a purchase from 29/08/2018
Very good service and quick response to a small problem with the size ordered.
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Florent M.
Rating: 5 out of 5
following a purchase from 29/08/2018
great quality and delivery.
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Maverick13
Rating: 5 out of 5
following a purchase from 28/08/2018
I bought 2 bracelets from ABP, one made-to-measure and one standard, and both are perfect.
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Mike F.
Rating: 5 out of 5
following a purchase from 22/08/2018
Product as described, quick delivery, good price
Response from Abpconcept
Dear Mike,Thank you for kind words, but then why the 1 star review ?Don't hesitate to contact us if needed,ABP Team
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Julia
Rating: 5 out of 5
following a purchase from 18/08/2018
Personal, perfect and expedient!
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B.f.
Rating: 5 out of 5
following a purchase from 16/08/2018
Incredible custom strap on my Cerruti 1881 Dual Time Chronograph. Inserts are perfect. Amazing attention to detail. Beautiful stitching. Highly recommended custom strap Atelier in Paris. You will be impressed.
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Lol006
Rating: 3 out of 5
following a purchase from 13/08/2018
Order sent back following the return slip issued
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Response from Abpconcept
Hello Sir,You sent us an email on Saturday morning (we were closed to internet service) and I replied this morning at 10.40am enclosing a return label.Our telephone is temporarily out of order. I remain at your disposal,The ABP team
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Dmitry M.
Rating: 4 out of 5
following a purchase from 10/08/2018
Straps which this company makes has a premium quality. Delivery of my parcel was very quick, I'll do recommend ABC Concept to my friends
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Simon C.
Rating: 5 out of 5
following a purchase from 07/08/2018
Excellent quality strap. Decent turnaround time from Paris :), worth the wait.
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Neil G.
Rating: 5 out of 5
following a purchase from 04/08/2018
Simply an amazing and fantastic strap. The quality and detail are phenomenal. The fit is literally perfect. I have owned many Rolexs and Pateks and Omegas and I know straps.
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Larry B.
Rating: 5 out of 5
following a purchase from 04/08/2018
I cannot rate the craftsmanship highly enough Better than the Panerai strap I replaced on my Radiomir -looks and feels completely hand made
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Sanith
Rating: 5 out of 5
following a purchase from 02/08/2018
Extremely happy with the end to end experience
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Léo C.
Rating: 4 out of 5
following a purchase from 02/08/2018
Order received quickly, no problems, but not super quality bracelets.
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