Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2, 3 and 5 stars

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Pierre D.

Published on 27/12/2023 à 12h49 following a purchase from 05/12/2023

The bracelet corresponds precisely to the model ordered and is of excellent quality. The leather is superb, the finish meticulous and the service fabulous.

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Thierry

Published on 26/12/2023 à 18h21 following a purchase from 12/12/2023

The previous bracelet, also purchased from ABP, lasted 10 years of daily wear.

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Birgit

Published on 25/12/2023 à 19h59 following a purchase from 01/12/2023

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Audrey F.

Published on 25/12/2023 à 12h14 following a purchase from 01/12/2023

Order conformed, the bracelets are beautiful but the reinforcements are a little too thick for my taste compared to the size of my watch. Excellent quality

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Xavier D.

Published on 23/12/2023 à 16h43 following a purchase from 01/12/2023

I ordered a watchband which arrived very quickly. Can't wait to put it on my Mémovox ... Christmas gift

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Fabian F.

Published on 23/12/2023 à 09h50 following a purchase from 01/12/2023

I am a satisfied customer because orders are processed as quickly as possible and the team did everything possible to accommodate me. I ordered the wrong size, wrote an email and was sent the right size without any complications or fuss - that's what I call customer service

Walter A.

Published on 21/12/2023 à 17h20 following a purchase from 07/12/2023

The team at ABP was extremely helpful and responsive to meet my needs, the product is fantastic as well.Great job!

Customer

Published on 21/12/2023 à 16h50 following a purchase from 29/11/2023

Amazing I will always buy again

Ray F.

Published on 21/12/2023 à 14h31 following a purchase from 29/11/2023

Great alligator watch straps, exactly as described and better value than I could possibly find elsewhere by a large margin.

Frederic C.

Published on 20/12/2023 à 14h56 following a purchase from 05/12/2023

I was looking for a yellow leather item and ordered it from this site because it was advertised as being available. Had I known, I wouldn't have placed the order, but customer service was responsive and friendly.

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Laurent C.

Published on 20/12/2023 à 11h59 following a purchase from 28/11/2023

Good experience. Good customer relations

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Pierre

Published on 19/12/2023 à 16h27 following a purchase from 05/12/2023

better than I imaginedBravo

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Dennis

Published on 19/12/2023 à 16h24 following a purchase from 04/12/2023

ABC Concept

Jacques A.

Published on 19/12/2023 à 09h45 following a purchase from 05/12/2023

good service despite supply problems

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Denis

Published on 17/12/2023 à 11h55 following a purchase from 29/11/2023

Excellent! Flawless transaction. Thank you for customization of ready-to-send strap.

Peter M.

Published on 14/12/2023 à 21h42 following a purchase from 29/11/2023

From order to receipt into Australia was only one week to be delivered into Adelaide.

Alain

Published on 13/12/2023 à 18h47 following a purchase from 29/11/2023

Fast and beautiful products, I recommend.

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Jiri

Published on 13/12/2023 à 18h32 following a purchase from 21/11/2023

I got exactly what I ordered - leather samples. So now I have good idea what leather to choose for custom made watch strap.

François M.

Published on 13/12/2023 à 11h50 following a purchase from 29/11/2023

5* !!!??????Thanks!

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JMalo

Published on 12/12/2023 à 13h21 following a purchase from 28/11/2023

Very easy to reach by phone and they are very accommodating.

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Domi

Published on 11/12/2023 à 20h50 following a purchase from 17/11/2023

Order: standard bracelet but specific request for pump holes. Product received promptly, perfectly in line with my expectations. Good quality and fair price. Would recommend.

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Florence D.

Published on 09/12/2023 à 21h53 following a purchase from 14/11/2023

Order did not correspond to the dimensions requestedToo long to solve the problemNo pumps delivered with the bracelet

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Florian D.

Published on 06/12/2023 à 18h34 following a purchase from 22/11/2023

When a customer comes back, it's a good sign: neat bracelets, fast shipping, I recommend it!

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Xavier B.

Published on 06/12/2023 à 14h29 following a purchase from 22/11/2023

Perfect, compliant and on time

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Fabio A.

Published on 06/12/2023 à 09h22 following a purchase from 22/11/2023

Top bracelet, super fast delivery and as a gift (?) a headphone pouch. Highly recommend

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Cneilustomer

Published on 05/12/2023 à 19h48 following a purchase from 13/11/2023

Beautiful alligator strap. Undoubtedly the best quality for price available. Very fast delivery.

Jon C.

Published on 05/12/2023 à 16h16 following a purchase from 21/11/2023

Fast shipping and a great product. I am impressed by the quality and will surely order again from ABP.

Client

Published on 04/12/2023 à 22h42 following a purchase from 13/11/2023

top-notch as always!

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Mickael K.

Published on 04/12/2023 à 21h59 following a purchase from 20/11/2023

fast, compliant and high quality

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Alex L.

Published on 04/12/2023 à 13h56 following a purchase from 17/11/2023

EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.

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Pierre-olivier L.

Published on 01/12/2023 à 22h44 following a purchase from 17/11/2023

Bracelet perfectly conforms to order, easy installation on watch, great color and material.

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Michel

Published on 01/12/2023 à 17h14 following a purchase from 10/11/2023

Great products. Beautiful materials & colors. And great customer support (merci Clémence ;-)! I can only recommend!!!

Christian R.

Published on 01/12/2023 à 13h14 following a purchase from 17/11/2023

Comprehensive site, easy to navigate. The customization of watch straps offers an almost infinite variety of choices, and the products delivered are superb and unique.

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Evgeny T.

Published on 01/12/2023 à 09h57 following a purchase from 17/11/2023

Good product, quick delivery

Zoltan S.

Published on 29/11/2023 à 13h16 following a purchase from 08/11/2023

Bra kvalitet, passar fint med klockan. Nöjd med beställningen.

Marie J.

Published on 29/11/2023 à 12h17 following a purchase from 08/11/2023

Fast delivery and quality identical to what we wanted. Surprise gift in the parcel: an iPhone shell. Thanks ABP!

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XSteve

Published on 22/11/2023 à 19h12 following a purchase from 08/11/2023

Purchased a Special Edition R-Strap James Bond edition. Seamless integration with the watch. Superb quality. Will be a returning customer.

Coaca C.

Published on 20/11/2023 à 12h14 following a purchase from 06/11/2023

All the best. Thank you!

Fabrice B.

Published on 16/11/2023 à 18h28 following a purchase from 31/10/2023

Ostrich bracelet received in a plastic blister pack with an iphone shell as a gift. why this gift? i don't own an iphone. i would have preferred a fairer price for my bracelet and/or better packaging. This incongruous gift gives me a feeling of overpriced quality. And what can I say about the discounts on the iphone cases on the site from 550 to 75. Preposterous!

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Danny

Published on 16/11/2023 à 18h24 following a purchase from 26/10/2023

Beautifully made, very original collection