Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 2, 4 and 5 stars

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Peter F.

Published on 10/05/2023 à 15h30 following a purchase from 25/04/2023

My bracelet was made with very good quality (price-performance ratio) and questions were asked if anything was unclear. I can only recommend ABP.

René

Published on 10/05/2023 à 14h31 following a purchase from 16/04/2023

Perfect match for my baume er mercier watch

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Ian N.

Published on 08/05/2023 à 09h46 following a purchase from 23/04/2023

Great product, fast shipping.

Dietrich H.

Published on 05/05/2023 à 14h25 following a purchase from 20/04/2023

As usual the product is flawless and fantastically made. Order process is simple and efficient. Staff in boutique as well as the online shop are super helpful.

Published on 02/05/2023 à 19h29 following a purchase from 10/04/2023

Very good !!!

Paul G.

Published on 02/05/2023 à 08h52 following a purchase from 17/04/2023

Took a chance on a heavily discounted alligator iPhone 13 Pro Max case to fit my iPhone 12 Pro Max. Shipping to US is high but product fit and is well made. I recommend them.

Response from Abpconcept

Hello Paul, we're glad you took a chance on our iPhone related products and were happy with this case !

Mikael

Published on 02/05/2023 à 08h32 following a purchase from 17/04/2023

Lots of choice, and products that exude quality :) Very happy with my purchases

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Response from Abpconcept

Thank you Mikael, we are delighted to know that your purchases are to your liking :)

Sante Z.

Published on 02/05/2023 à 08h24 following a purchase from 16/04/2023

The company makes very good quality straps both bespoke and ready made. Customer service is very responsive and efficient. The only negative is their local courier in Italy which is below standard. I would recommend a change if they can.

Jose F.

Published on 01/05/2023 à 11h49 following a purchase from 16/04/2023

Everything as expected

Response from Abpconcept

Thank you Jose happy to know our straps have found the perfect watch to be on :)

Alain P.

Published on 29/04/2023 à 18h30 following a purchase from 13/04/2023

Fast and compliant delivery.The bracelet is high quality. It's perfect.

Response from Abpconcept

Merci Alain ! C'est un plaisir de savoir que notre R strap convient parfaitement à votre montre.

DrD

Published on 28/04/2023 à 19h18 following a purchase from 13/04/2023

Bracelet denim brut en 22mm pour ma Tudor bb red, impeccable ??

Response from Abpconcept

Merci beaucoup Régis, nous vous remercions infiniment d'avoir pris le temps de nous faire part de vos impressions. C'est un plaisir de savoir nos clients satisfaits.

Fabrice

Published on 28/04/2023 à 13h41 following a purchase from 13/04/2023

Very good quality bracelet with attentive service.

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Petros P.

Published on 27/04/2023 à 11h44 following a purchase from 05/04/2023

The ordering process went smoothly and the ABP Team was extremely helpful and fast with email replies. The choices are amazing and I was able to create a wonderful leather strap for a very demanding and difficult watch. The strap arrived safely and absolutely on time and I could not be happier. Perfect fit, wonderful quality and a truly great tactile feeling. I can absolutely recommend ABP and the experience & quality is unique. Thank you so much!

Response from Abpconcept

Dear Petros, it was a pleasure answering all your demands and we remain available for futur orders :)

Matthieu P.

Published on 24/04/2023 à 17h13 following a purchase from 02/04/2023

Fast delivery ! Good product

Response from Abpconcept

Merci Matthieu ! Nous sommes heureux que nos bracelets satisfassent à vos exigences et besoins :)

Simon H.

Published on 20/04/2023 à 20h21 following a purchase from 20/03/2023

I bought two straps, one for 16610 and another for railmaster.Both stunning and very confortable when wearing.Love these straps

Response from Abpconcept

Thank you Simon, these watches deserve the best craftsmanship.

Shin Y.

Published on 18/04/2023 à 12h45 following a purchase from 02/04/2023

Thank you for nice quality and service.

Response from Abpconcept

Thank you Shin for your feedbacks we greatly appreciate it !

Claude

Published on 18/04/2023 à 08h23 following a purchase from 27/03/2023

Very happy with the quality of my watchband! It corresponds completely to its description and fitted perfectly to my watch, which deserved a bracelet worthy of this quality! Delivery time respected and judicious advice given! I recommend it!

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Response from Abpconcept

Your comment brought a lot of joy to the whole team today! It's always a pleasure to read such friendly and positive reviews as yours! Thank you Claude!

Adam W.

Published on 17/04/2023 à 14h51 following a purchase from 24/03/2023

I was very happy with ABP's customer service via chat. They helped me choose two leather straps that I'm very happy with.

Response from Abpconcept

Thank you Adam ! Your satisfaction is our best reward. Don't hesitate to contact us if you have any inquires.

Ioannis D.

Published on 13/04/2023 à 20h58 following a purchase from 21/03/2023

Well made products. This is my second time I am purchasing a watch band from ABP. I found good quality and reasonable price. Handling and postage was very fast. The item arrived in less than five days.

Response from Abpconcept

Thank you Ioannis, your return is our best reward :)

Alain V.

Published on 13/04/2023 à 11h46 following a purchase from 29/03/2023

perfect quality and service

Response from Abpconcept

Merci Alain, we greatly appreciate your feedbacks. Have a great day.

Cyril A.

Published on 13/04/2023 à 08h47 following a purchase from 28/03/2023

Very good service, deadline met and work up to my expectations.

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Response from Abpconcept

Thank you Cyril, We are delighted that your purchase went so well. We wholeheartedly wish to provide excellent service to customers like you.

Jack

Published on 11/04/2023 à 14h58 following a purchase from 20/03/2023

Good quality, would recommend. Only down side are outrageous shipping cost for country other than France! 40 euros for a 120g package from Paris, France to Lausanne, Switzerland!

Response from Abpconcept

Thank you Jack for your feedback, we try to reduce these fees, and hope to offer our clients the best experience on our website.

Catherine

Published on 10/04/2023 à 15h20 following a purchase from 19/03/2023

Very nice Perfect quality

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Response from Abpconcept

Thank you Catherine, don't hesitate to send us a photo of your worn bracelet! Your feedback reinforces our efforts to offer quality bracelets to our customers.

R C.

Published on 07/04/2023 à 15h33 following a purchase from 16/03/2023

Very good quality bracelet! Color very similar to the site. Fast manufacturing and shipping.

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Response from Abpconcept

The entire team would like to thank you for your comment. We are happy to see that you are satisfied with your bracelet. We look forward to seeing you again, thank you Rémi.

Jjfjfj

Published on 05/04/2023 à 18h49 following a purchase from 20/03/2023

Fast and complete answers to my questions.Very good quality of the watchband. The blue color presented on the website is very faithful to reality.Fast shipping.I can only recommend.

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Response from Abpconcept

Thank you for your feedback Jacques. I am sincerely delighted to read that our efforts and know-how at your service have been appreciated.

Duncan

Published on 05/04/2023 à 18h24 following a purchase from 14/03/2023

Such a great product, the lilac color was exactly as expected and matched perfectly with my GS. Shipping arrived before original delivery date, but was communicated beforehand

Response from Abpconcept

Thank you Duncan, you chose a great strap color :) don't hesitate to send us a picture by email or instagram we would love to see the result.

Christian M.

Published on 04/04/2023 à 18h27 following a purchase from 13/03/2023

Excellent products

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Response from Abpconcept

Thank you Christian, your satisfaction with your custom made order will be greatly appreciated !

Client(e)

Published on 04/04/2023 à 14h41 following a purchase from 20/03/2023

Perfect service, on time. The bracelet is great. Thank you

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Response from Abpconcept

Thank you Thibault! We're delighted to hear that you enjoyed the fruits of the team's labor!

Pierre M.

Published on 02/04/2023 à 20h23 following a purchase from 16/03/2023

Fast shipping, nice bracelet

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Response from Abpconcept

Thank you Pierre, we'd like to thank you very much for taking the time to share your impressions with us. It's a pleasure to know that our customers are satisfied.

Michal M.

Published on 30/03/2023 à 18h10 following a purchase from 08/03/2023

All great as usual:)

Response from Abpconcept

Thank you Michal, always a pleasure !

Anonyme

Published on 30/03/2023 à 12h54 following a purchase from 08/03/2023

The site is a bit old-fashioned but functional.

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Response from Abpconcept

Thanks Arnaud!

Thierry R.

Published on 29/03/2023 à 12h24 following a purchase from 07/03/2023

Quality and reliability

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Response from Abpconcept

Thank you very much for your feedback, Mr. Rius.

Benoit O.

Published on 28/03/2023 à 19h57 following a purchase from 06/03/2023

As always, I appreciate the high quality of ABP products, as well as the logistics, which always work without a hitch. However, this time, I'm not giving it 5 stars, as I was confronted with an unexpected problem: given the thickness of the bracelet at the end, the pumps were too far back in relation to the holes provided.As a result, it was simply impossible to mount the bracelet on the watch (it's a Jaegger Lecoultre with very short lugs), so I had to cut off part of the end, but it's really not that great. Of course, this doesn't call into question the quality of the bracelet, but it might be a good idea to add this measure when ordering a made-to-measure bracelet.

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Response from Abpconcept

Hello Mr Oeyen,The problem you have encountered is due to the fact that you have selected an option called: Option(s): Thick attachments". This option adds leather thickness to the watch strap. This explains why you couldn't attach the strap if your pump axles are too close together. I invite you to contact us by email to find a solution, as your cutting may have weakened the strap.

Giraudet

Published on 28/03/2023 à 09h59 following a purchase from 06/03/2023

Ordered a custom-made bracelet. Very practical site, good ergonomics, quality. Nationally recognized as a quality company. Excellent customer support following a special request.

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Response from Abpconcept

Thank you very much for your comment, Mr Giraudet.

Vinny

Published on 28/03/2023 à 09h23 following a purchase from 08/03/2023

Great one to one correspondence regarding strap materials. Attention to detail, bespoke for my watch & taste & above all fantastic end product.

Response from Abpconcept

Thank you Vinny we hope to see you back soon :)

Olivier R.

Published on 27/03/2023 à 20h47 following a purchase from 12/03/2023

Fast, compliant delivery. The ostrich strap seems to be of good quality (to be tested over time).1 small disappointment on the folding clasp, which is a little thick when closed under the wrist.

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Response from Abpconcept

Hello Mr Riès, if you're interested, we have another type of thinner folding clasp, so don't hesitate to contact us by email :)

Jean P.

Published on 27/03/2023 à 16h40 following a purchase from 07/03/2023

Very good contacts and organization.

Response from Abpconcept

Merci Mr Poyet :)

Michael L.

Published on 21/03/2023 à 13h24 following a purchase from 21/03/2023

Ordered before and excellent as expected.

Response from Abpconcept

Thank you Michael, we to see you back soon.

Michelle

Published on 21/03/2023 à 12h32 following a purchase from 19/03/2023

Superb watchband! I am completely satisfied with it.

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Response from Abpconcept

Thank you Michelle, we're delighted you like your bracelet.

Lionel D.

Published on 20/03/2023 à 21h16 following a purchase from 14/03/2023

Amazing shop. The best quality ? Absolutely. The best price ? Totally. The largest choice ? Yes !AND you can have it your way ? Crazy Used their products on my Tudors, Omega, Rolex, Nomos, Grand Seiko They are so much better than bracelets bought at let's say Omega, for example !Highly recommend no one else does it like ABP Concept.

Response from Abpconcept

Thank you Lionel, your enthusiasm is the best reward :)