Customer reviews of Abpconcept

As expected. Purchase and shipping. I'd order again from ABP.

I found my leather watch straps from ABP Paris to be high quality.Communication with their team was fine, including after I placed my order. Although they forgot to inform me when my order shipped out, they were quick to reply me once I emailed them to follow up.No issues and I plan to order from them again.

Great and very special handcrafted product (leather watch band), gorgeous, perfect communication, I will come back, thank you

Ultra-customized bracelets made in Paris, that's what ABP is all about! I'm a big fan of the concept, as I'm particularly creative. The team is close to its customers, and waiting times are sometimes long, as a result of the company being a victim of its own success. A small company on a human scale that's great to support in these tough times!

A very nice custom item that came as described. Excellent communication from the manufacture.

Amazing quality strap

Great across the board.

Muy buen producto y mejor atencion.

Unfortunately, the bracelet itself is not calibrated for my Rolex. Two stars for the quality of the item, which is unfortunately unusable.

I have ordered a second alligator strap for my WG Daytona since the first didn't quite meet my expectations in terms of colour. This time I ordered a black one, but compared to the picture advertised, I received what looks like a very different product. I have tried emailing them, they have responded once over the course of a month. Very frustrating and I am trying to get a refund.Edit: I received a replacement strap as the one advertised. It is a great product, but it did take a very long time from start to finish.

Todo perfecto Gracias

I have received the straps from you. I like it very much. Thank you Manager Damien for your help.

I have been very satisfied with ABP and highly recommend them. I ordered 2 NATO nylon bracelets which were delivered quickly and are of very good quality for a very affordable price. On my 2nd order I even received the bracelet twice. I wrote to ABP to let them know and they told me it was a mistake but that they would be happy to offer it to me! A top-notch company! What's more, their products are compatible with Rolex, Panerai, Breitling and Cartier....

My new strap exceeded all my expectations and was delivered in a timely fashion. I will be buying again from this fine firm.Michael

Fast, nice, high quality, thank you

Great service - quick shipment and great products:-)

Quality of the products is amazing. I have bought leather straps from multiple manufacturers over the years and ABPs quality is the best I have come across.

High quality products. Shipped in time, as promised. When package "dissapeard" somewhere on the way, the customer support was very helpfull and kept me well informed. I received the straps shortly after customer support was involved. Happy customer!

Item arrived in good packaging and condition. Good quality watch band and clasp. Slight time delay which is to be expected.

Great Product, Great Price...

Superb quality and excellent communication.

Although the watch band took nearly 6 weeks to arrive, it was a beautiful, bespoke watch band that improves my Bell & Ross immensely! Thank you!

Top quality of the products and good dialogue with the store.

Really nice product. Well made and stylish. Perfect for my IWC Portofino.

Beautiful alligator band; perfect size and finish.

The best at all that they do.

Great quality product. I love the finishings on the croco strap for my reverso. Fast shipping too to Indonesia. Overall very happy and will buy again from ABP Concept Paris.

I really love your strap it looks like the strap was factory made.

Very good communication and help to order. Received one of three items faulty (thus minus one star for bad quality control) but they proceeded with replacement without problems. Overall very satisfied with customer service.As for the quality of the straps it remains to be seen with time. They look very nice indeed.

Excellent service!

Decent quality leather but very average edge finishing. Stainless steel buckle (copy) is decent. Overall not bad but overpriced.

very good products, excellent service, perfect delivery, very satisfied customer .Serge THIRY

Watch strap when received was not correct. Two emails sent so far have not been replied to. Help before making order was excellent but after sales service appears to be non-existent! No answer to telephone enquiry.

Unbelievably bad service. Ordered a watchstrap for my husband's birthday on May 3rd 2020. Two days later I received an email to say that the order would be delayed due to covid-19. I was told to expect a 6-week delay which I wasn't pleased about but appreciated the advance warning. 9 weeks later still no strap and no response to my email and Facebook Messenger enquiries. I fear I've lost my money. What a terrible way to treat people.Update: my one star review prompted a promise to investigate why the strap hadn't arrived and a promise to follow up. That was 10 days ago. Needless to say Diana hasn't been in touch since.Update 24th July. After numerous emails and posting on social media, I received a full refund today so my review is now 2 stars rather than one.

I had used ABP before and found them good, so thought it safe to make use of a tempting discount offer to get a new strap for my IWC. ABP are attractive because of the colours on offer, not the IWC black / brown, I went for a blue.It got delayed because of Covid19, ok I understand that, but I'd say its grey not blue. Strap looks good quality, but not what i was expecting, so it will sit in a reserve drawer and I'll have to look again.

Manufacture timing little bit long but the service and the quality is top.Thank you.

Great Quality and perfect finish.Communication even during lock down was perfect and made it easy to wait a little bit longer.My next one will be from ABP Concept for sure.

Wonderful work

good leather quality and not good finishing

Due to the Corona crisis there was a communicated delay. It would take an extra 16 to 20 working days to finish my strap (it was in production). Now, at day 22 (after numerous emails) I'm told to wait another 10 days! Not a great way of customer service.... And really, how can anyone work more than 30 days on one strap???