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A
Rating: 3 out of 5
I found 2 elastic bracelets a bit stretched compared to the others I ordered
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Customer reviews of Abpconcept
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 2 200 published reviews
Summary of reviews
Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
Reviews 3 and 4 stars
Reset filtersD
Rating: 4 out of 5
expensive shipping
F
Rating: 3 out of 5
The payment methods are very limited considering that nowadays customers have broader options. For example Paypal, not only Apple Pay or directly with credit card. The delivery time is just unbelievably long. For a 699€ order not using express shipping is very frustrating. Why? Cause the invoice date (for warranty purposes) looses 10 to 14 days from its purchasing date. Basically I just give away 2 week of warranty time for free. And if a warranty case comes up, send it and receiving the device again, would definitely take several weeks as well.
T
Rating: 3 out of 5
Watch revised as planned, it works very well now. I would have liked to find it with the correct day date setting. However, I am very disappointed with the cleaning of the case bracelet that was charged to me. I had to clean it myself. I think this step was overlooked but still charged...
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T
Rating: 3 out of 5
The recent purchase was not as expected because the strap that I received was more brownish than the image in the website. I don’t have any problem with the quality.
R
Rating: 3 out of 5
Very dark brown. Insufficient length. There were 2 pumps missing in the package. Very average.
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Response from Abpconcept
Hello,
We are sincerely sorry for your disappointment. The shade of the leather, the length of the bracelet, and the absence of the two pumps do not meet the quality and control standards we aim for.
We invite you to contact us directly by email or through our customer service so that we can analyze the situation, verify your order, and offer you an appropriate solution (supplement, exchange, or adjustment). Your feedback will also be forwarded internally to prevent this type of error from happening again.
The Workshop of the Parisian Bracelet
We are sincerely sorry for your disappointment. The shade of the leather, the length of the bracelet, and the absence of the two pumps do not meet the quality and control standards we aim for.
We invite you to contact us directly by email or through our customer service so that we can analyze the situation, verify your order, and offer you an appropriate solution (supplement, exchange, or adjustment). Your feedback will also be forwarded internally to prevent this type of error from happening again.
The Workshop of the Parisian Bracelet
V
Rating: 4 out of 5
Everything went well
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Response from Abpconcept
Hello Vincent,
Thank you for your positive feedback regarding your experience with ABPconcept. We are delighted to hear that everything went well. Please feel free to share your suggestions to further improve our services. Looking forward to seeing you soon!
Best regards,
The ABPconcept team
Thank you for your positive feedback regarding your experience with ABPconcept. We are delighted to hear that everything went well. Please feel free to share your suggestions to further improve our services. Looking forward to seeing you soon!
Best regards,
The ABPconcept team
V
Rating: 4 out of 5
Nice case, the interior is not very refined, but the finish with the leather is really nice
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E
Rating: 4 out of 5
Good quality. I am happy.
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G
Rating: 3 out of 5
the quality is on point nothing to say about it but be careful when following the bracelet size instructions on the site, for wrist width I have no elasticity at all so here I am with unusable and unsellable bracelets.
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Response from Abpconcept
Thank you for your message. We are sorry that the size does not fit. Do not hesitate to contact us: we can offer you an adjustment or a suitable solution so that the bracelets can be used.
The Parisian Bracelet Workshop
The Parisian Bracelet Workshop
G
Rating: 4 out of 5
Very efficient and serious! Very good welcome
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Response from Abpconcept
Thank you very much for your review! We are happy that the welcome and the quality of our service met your expectations.
— The ABP Concept Paris team
— The ABP Concept Paris team
M
Rating: 4 out of 5
Beautiful neatly finished strap The good quality really shines off. Beautiful colour and subtle buckle.
A
Rating: 4 out of 5
Speed in shipping and excellent packaging.
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M
Rating: 4 out of 5
Fast and careful shipping as usual. Too bad the earrings are not as beautiful as the bracelets.
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Response from Abpconcept
Thank you for your loyalty and your feedback! We take note of your comment on the earrings to improve our products. See you soon at ABP Concept Paris.
C
Rating: 4 out of 5
The colour if the alligator bracelet was not as I expected it to be.
O
Rating: 4 out of 5
Perfect
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P
Rating: 4 out of 5
Purchased 2 grained leather Magellan backpacks in black and brown. Interesting quality-price ratio and careful packaging with products in their respective boxes.
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Response from Abpconcept
Thank you for your detailed feedback! We are delighted that you like the backpacks and that you are satisfied with the quality-price ratio and the presentation.
Looking forward to seeing you again,
The ABP Concept Paris team
Looking forward to seeing you again,
The ABP Concept Paris team
C
Rating: 3 out of 5
Simple ordering process, delivery including tracking ID within around ten days. Unfortunately, the quality of workmanship was not in line with the price, even a reshipment did not bring real satisfaction, so the bracelet was returned (unfortunately at my own expense of €20), refund of the purchase price without any problems.
J
Rating: 3 out of 5
I confirm that the order matches my order. However, the automatic pumps are a disaster. It is better to deliver the bracelets with standard pumps that are much more durable. I actually removed the pumps you delivered with the bracelet and installed standard pumps, and I was finally able to install the bracelet on my watch…
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Response from Abpconcept
Hello Mr. Fanara, We are sorry that the interchangeable pumps provided with this bracelet were not of sufficient quality to your taste; we will pass on the information. Have a very good day, the ABP team
S
Rating: 3 out of 5
I emailed Abp since I received my order but 2 spring clips were bent and the band did not come with the spring to hook band to deployment claps it came with. Awaiting a response still hoping it can be corrected since I have ordered about 5 straps for my watches from abp over the years with no issues.
M
Rating: 3 out of 5
Fairly average off the shelf strap and clasp. Not worth the premium buying from here.Similar ones can be got much cheaper from well known online stores. I suspect their custom stuff is very good but this was average. Delivery was quick but expensive.
R
Rating: 4 out of 5
Zzzz
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N
Rating: 4 out of 5
Very good product, shipping too long. I hope my order from yesterday will ship today
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Response from Abpconcept
Thank you for your feedback! We are glad that you like the product. Regarding shipping, we do our best to process each order as quickly as possible. If your order was placed yesterday, it should ship very soon.
The ABP Concept team
The ABP Concept team
E
Rating: 4 out of 5
The bracelet's locking system seems a bit flimsy. I preferred to keep the original ones.
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Response from Abpconcept
Thank you for your feedback! We've taken your comment about the locking systems into account. If you need any advice or an alternative, please don't hesitate to contact us.
J
Rating: 3 out of 5
The strap is of decent quality but arrived in a plastic sleeve with absolutely no instructions for how to install it on the watch (which included cutting the strap). There LOTS of rubber straps available online and this one did not seem to be very good value for the cost.
S
Rating: 3 out of 5
I love the look of the strap although the fit is somewhat average and I think it’s overpriced. For that price I expected a tight fit secure fit. Disappointed
D
Rating: 4 out of 5
Satisfied with my purchase
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S
Rating: 4 out of 5
Perfect
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T
Rating: 3 out of 5
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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J
Rating: 4 out of 5
Hello, very fast delivery! But the white rubber strap, after rubbing against a blue suit, has become impregnated and after various attempts to clean it does not come back completely white !!!! The plastic absorbs the dye! I would gladly accept a new one in order to take precautions with my clothes, as I won't be able to put it back on! Thank you for your understanding Jean marc jaquier
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T
Rating: 3 out of 5
Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.
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I
Rating: 3 out of 5
I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.
D
Rating: 4 out of 5
Very good customer service. Just need to be a little bit fast in response time on WhatsApp.
C
Rating: 3 out of 5
Deadline metHigh price - prepayment 100%.
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P
Rating: 4 out of 5
Fast repair
Y
Rating: 3 out of 5
Very good products but order incorrect and incomplete no response to my emails calling for the situation to be resolved.
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B
Rating: 4 out of 5
Quality leather strap only downside is the poor quality folding clasp, which is really not up to standard !!!!I highly recommend ABP despite the black spot on the folding clasp.
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D
Rating: 4 out of 5
Seller available by watsaap by phone for a purchase even at a small price very positive side. Very responsive.
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D
Rating: 3 out of 5
bonjourles montres auraient pu être à l "heure quand on me les me sont remis.vu le prix de l "entretien cela aurait été un minimum.sinon ras.
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Response from Abpconcept
Hello Mr Verots, Thank you for your comment. We'll be sure to reassemble the overhauled watches when our customers visit. Have a nice day
P
Rating: 3 out of 5
Perfect delivery. But the bracelet frays at the perforation holes. I would not recommend this model.
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