Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 3, 4 and 5 stars

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A
Alain
Rating: 5 out of 5
following a purchase from 29/11/2023
Fast and beautiful products, I recommend.
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Jiri
Rating: 5 out of 5
following a purchase from 21/11/2023
I got exactly what I ordered - leather samples. So now I have good idea what leather to choose for custom made watch strap.
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François M.
Rating: 5 out of 5
following a purchase from 29/11/2023
5* !!!??????Thanks!
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JMalo
Rating: 5 out of 5
following a purchase from 28/11/2023
Very easy to reach by phone and they are very accommodating.
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Domi
Rating: 5 out of 5
following a purchase from 17/11/2023
Order: standard bracelet but specific request for pump holes. Product received promptly, perfectly in line with my expectations. Good quality and fair price. Would recommend.
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Martial B.
Rating: 4 out of 5
following a purchase from 21/11/2023
I've placed several orders (watchbands and belts). The materials are noble and of quality, the shipping fast for items in stock and the prices attractive. I decided to order a made-to-measure watchband. The order and manufacture were taken quickly, but the result is well below the usual production.
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Florian D.
Rating: 5 out of 5
following a purchase from 22/11/2023
When a customer comes back, it's a good sign: neat bracelets, fast shipping, I recommend it!
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Xavier B.
Rating: 5 out of 5
following a purchase from 22/11/2023
Perfect, compliant and on time
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Fabio A.
Rating: 5 out of 5
following a purchase from 22/11/2023
Top bracelet, super fast delivery and as a gift (?) a headphone pouch. Highly recommend
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Cneilustomer
Rating: 5 out of 5
following a purchase from 13/11/2023
Beautiful alligator strap. Undoubtedly the best quality for price available. Very fast delivery.
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Jon C.
Rating: 5 out of 5
following a purchase from 21/11/2023
Fast shipping and a great product. I am impressed by the quality and will surely order again from ABP.
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Client
Rating: 5 out of 5
following a purchase from 13/11/2023
top-notch as always!
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Mickael K.
Rating: 5 out of 5
following a purchase from 20/11/2023
fast, compliant and high quality
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Alex L.
Rating: 3 out of 5
following a purchase from 17/11/2023
EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.
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Pierre-olivier L.
Rating: 5 out of 5
following a purchase from 17/11/2023
Bracelet perfectly conforms to order, easy installation on watch, great color and material.
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Michel
Rating: 5 out of 5
following a purchase from 10/11/2023
Great products. Beautiful materials & colors. And great customer support (merci Clémence ;-)! I can only recommend!!!
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Christian R.
Rating: 5 out of 5
following a purchase from 17/11/2023
Comprehensive site, easy to navigate. The customization of watch straps offers an almost infinite variety of choices, and the products delivered are superb and unique.
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Evgeny T.
Rating: 5 out of 5
following a purchase from 17/11/2023
Good product, quick delivery
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Zoltan S.
Rating: 5 out of 5
following a purchase from 08/11/2023
Bra kvalitet, passar fint med klockan. Nöjd med beställningen.
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Marie J.
Rating: 5 out of 5
following a purchase from 08/11/2023
Fast delivery and quality identical to what we wanted. Surprise gift in the parcel: an iPhone shell. Thanks ABP!
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XSteve
Rating: 5 out of 5
following a purchase from 08/11/2023
Purchased a Special Edition R-Strap James Bond edition. Seamless integration with the watch. Superb quality. Will be a returning customer.
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Coaca C.
Rating: 5 out of 5
following a purchase from 06/11/2023
All the best. Thank you!
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Fabrice B.
Rating: 3 out of 5
following a purchase from 31/10/2023
Ostrich bracelet received in a plastic blister pack with an iphone shell as a gift. why this gift? i don't own an iphone. i would have preferred a fairer price for my bracelet and/or better packaging. This incongruous gift gives me a feeling of overpriced quality. And what can I say about the discounts on the iphone cases on the site from 550 to 75. Preposterous!
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Danny
Rating: 5 out of 5
following a purchase from 26/10/2023
Beautifully made, very original collection
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Casenave N.
Rating: 5 out of 5
following a purchase from 25/10/2023
Fast delivery, item as described, everything perfect! Thanks for everything!
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Thierry
Rating: 5 out of 5
following a purchase from 25/10/2023
Très très bien
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Filip
Rating: 5 out of 5
following a purchase from 13/10/2023
Very nice alligator strap. Great customer support.
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Chris
Rating: 5 out of 5
following a purchase from 17/10/2023
Super efficient, quick delivery and easy to use site with good product description
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Nicolas H.
Rating: 5 out of 5
following a purchase from 17/10/2023
Meets my expectations.
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M P.
Rating: 5 out of 5
following a purchase from 17/10/2023
I recommend ABP Concept. Great work and on-time delivery.
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Dennis T.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very positive buying experience. I'm pleased to leave a positive review for ABP Concept following my recent online purchase. The support I received was exceptional, with helpful and patient responses to my questions. Delivery was prompt and well-packaged. I'm highly satisfied with the experience. Thank you!
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Eric P.
Rating: 5 out of 5
following a purchase from 06/10/2023
Order, follow-up and delivery of a very good level, but the bracelet received is of a perceived top quality, the finesse and quality of manufacture is a guarantee of longevity.delighted with my purchase.
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Rafael I.
Rating: 5 out of 5
following a purchase from 06/10/2023
it took longer than i expected, but the quality is very good
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Baudot
Rating: 4 out of 5
following a purchase from 12/10/2023
Delivery ok, nothing to complain about.
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LBC
Rating: 4 out of 5
following a purchase from 04/10/2023
Good advices, thanks
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Contins P.
Rating: 5 out of 5
following a purchase from 04/10/2023
Excellent service
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Zissis A.
Rating: 5 out of 5
following a purchase from 03/10/2023
Very professional and trusted seller. Product is of highest quality as well. Highly recommended!
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Guest
Rating: 5 out of 5
following a purchase from 03/10/2023
Great product and very responsive staff
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Jordan T.
Rating: 5 out of 5
following a purchase from 02/10/2023
Product quality is great and straps are as advertised. Happy with the experience. Would order again.
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Mark A.
Rating: 5 out of 5
following a purchase from 05/10/2023
Excellent product quality. Fast turnaround from order to shipment. Very professional look and feel of the website