Customer reviews of Abpconcept

Although the watch band took nearly 6 weeks to arrive, it was a beautiful, bespoke watch band that improves my Bell & Ross immensely! Thank you!

Top quality of the products and good dialogue with the store.

Really nice product. Well made and stylish. Perfect for my IWC Portofino.

Beautiful alligator band; perfect size and finish.

The best at all that they do.

Great quality product. I love the finishings on the croco strap for my reverso. Fast shipping too to Indonesia. Overall very happy and will buy again from ABP Concept Paris.

I really love your strap it looks like the strap was factory made.

Very good communication and help to order. Received one of three items faulty (thus minus one star for bad quality control) but they proceeded with replacement without problems. Overall very satisfied with customer service.As for the quality of the straps it remains to be seen with time. They look very nice indeed.

Excellent service!

I purchased an aftermarket buckle for a Cartier watch. It was not especially cheap, though as was unhelpfully pointed out to me as if I was completely naive, it is "less than 1/10th the price of a genuine.". I didn't ask for a refund or return but I expected that the quality be a bit higher for such a reputable vendor. This buckle was no better (worse in fact) than similar Chinese offerings on eBay for half the price not counting the high shipping rate. In the end, I don't really care that the buckle was poor quality, even though I expected better, but having a customer service person condescendingly explain the cost of solid gold Cartier buckles to me was unhelpful. I am quite familiar with the cost of Cartier watches and their genuine parts - I could easily buy one but I felt like pursuing another option from a trusted service like ABP. My recommendation is to 1) not sell the knockoff buckles as they tarnish the reputation of the store and 2) remind your employees that the people that shop here tend to have some vague conception of the type of product they are buying.

Decent quality leather but very average edge finishing. Stainless steel buckle (copy) is decent. Overall not bad but overpriced.

very good products, excellent service, perfect delivery, very satisfied customer .Serge THIRY

I placed two ordersThe first, a phone cover, fast delivery for craftsmanship and beautiful quality.The second order, a custom-made bracelet, the error... I didn't receive my complete order, the item wasn't exactly what I'd asked for, even though I'd given the model information for my watch, and the delivery time was terribly long - 3 months!I've written to the after-sales service several times, but I've had no reply apart from one from the webmaster, who said I'd be contacted shortly... It's been 3 weeks now... I'm amending my note because they came back to me, the after-sales service was on holiday... It's a pity that the absence of one person blocks the after-sales service... The quality is there, but the delivery times are very long.

Manufacture timing little bit long but the service and the quality is top.Thank you.

Great Quality and perfect finish.Communication even during lock down was perfect and made it easy to wait a little bit longer.My next one will be from ABP Concept for sure.

Wonderful work

good leather quality and not good finishing

Absolutely the nicest products I have seen!

The alligator apple band was better than expected. Will not be my last purchase

Great product and timely production.

Buen material y acabado.

Super quick post and good communication

Amazing leather quality and service.. i made two straps from them and I'm doing now the third one... it's an addiction :)

Very good Service.Fast delivery, easy website.

Unlike my first order that was lost and found by the courier, I have at last received it. Made sure I choose a better delivery courier for this order.

Easy website to navigate. Kept up to date with order. The strap is very well made. Very happy with my purchase.

Just perfect !

Exceptional workmanship and materials, top-notch in-store service and advice. The craftsmen who work there are very good at giving advice and have great ideas for combining materials and colors. And the little extra The sales assistants are very pretty.

Timely, but not excessive, information about the order through the process. Dilivered on the timeline promised.

My fourth order .... service and products just as good !

Fantastic quality strap with world class service.

Beautiful watch band!

Excellent product and fast delivery. Very satisfied.

Ordered a medium brown alligator strap for my WG Rolex Daytona. On the website it looks fairly dark but in reality it is much lighter, which is not what I was looking for. It also had to be made which took a few weeks.Overall the quality is good and it did fit the watch, but the rubber inlay or the material overall makes the strap quite stiff and uncomfortable in my opinion. I have been wearing the watch for over 3 months now and did try to form the strap a bit. At this point I am considering to buy an authentic strap from rolex instead and consider it a loss.

reasonable prices and good quality

twice i've ordered straps that were supposed to be in stock , and they weren't. To me that is a bit deceptive

Beautiful workmanship. This is the second watch band I purchased from ABP. My 1st was custom. This one was stock. The leather was in excellent condition, color nice and rich. Not sure I could have picked a better section of leather. Will always consider ABP first for any new band.

High quality goods, promptly shipped. Thanks!

Fantastic quality & style. Ordering online was easy and shipment very fast.

Super fast shipment. High quality merchandise.. The price is rather expensive, otherwise it's a five-star rating.