Customer reviews of Abpconcept

Trust Attestation
8,9 /10
Overall rating: 8,9 out of 10
Based on 2 201 published reviews

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 3, 4 and 5 stars

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Stéphane D.
Rating: 4 out of 5
following a purchase from 19/09/2018
The site, the products and the service are of good quality...I would like more promotions on the Internet.
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Christian S.
Rating: 5 out of 5
following a purchase from 19/09/2018
Expensive and no discount on purchase on further straps. ABP we would like rebate on further strap. For instance we would order one conservative and one more modern design colors/sport
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John W.
Rating: 5 out of 5
following a purchase from 14/09/2018
Excellent attention to detail. The watch band was exactly as depicted on the web site's customer page.
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Francesco D.
Rating: 5 out of 5
following a purchase from 09/09/2018
efficient and of good quality. Nothing to say
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Annick
Rating: 5 out of 5
following a purchase from 07/09/2018
Excellent service
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CSL
Rating: 5 out of 5
following a purchase from 01/09/2018
Made to order strap came as described and within the timeframe promised! Strap was of excellent quality. Would not hesitate to recommend and would definitely buy from them again.
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Parker O.
Rating: 5 out of 5
following a purchase from 29/08/2018
Very good service and quality products.
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Yann P.
Rating: 5 out of 5
following a purchase from 29/08/2018
Very good service and quick response to a small problem with the size ordered.
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Florent M.
Rating: 5 out of 5
following a purchase from 29/08/2018
great quality and delivery.
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Maverick13
Rating: 5 out of 5
following a purchase from 28/08/2018
I bought 2 bracelets from ABP, one made-to-measure and one standard, and both are perfect.
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Mike F.
Rating: 5 out of 5
following a purchase from 22/08/2018
Product as described, quick delivery, good price
Response from Abpconcept
Dear Mike,Thank you for kind words, but then why the 1 star review ?Don't hesitate to contact us if needed,ABP Team
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Julia
Rating: 5 out of 5
following a purchase from 18/08/2018
Personal, perfect and expedient!
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B.f.
Rating: 5 out of 5
following a purchase from 16/08/2018
Incredible custom strap on my Cerruti 1881 Dual Time Chronograph. Inserts are perfect. Amazing attention to detail. Beautiful stitching. Highly recommended custom strap Atelier in Paris. You will be impressed.
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Lol006
Rating: 3 out of 5
following a purchase from 13/08/2018
Order sent back following the return slip issued
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Response from Abpconcept
Hello Sir,You sent us an email on Saturday morning (we were closed to internet service) and I replied this morning at 10.40am enclosing a return label.Our telephone is temporarily out of order. I remain at your disposal,The ABP team
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Dmitry M.
Rating: 4 out of 5
following a purchase from 10/08/2018
Straps which this company makes has a premium quality. Delivery of my parcel was very quick, I'll do recommend ABC Concept to my friends
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Simon C.
Rating: 5 out of 5
following a purchase from 07/08/2018
Excellent quality strap. Decent turnaround time from Paris :), worth the wait.
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Neil G.
Rating: 5 out of 5
following a purchase from 04/08/2018
Simply an amazing and fantastic strap. The quality and detail are phenomenal. The fit is literally perfect. I have owned many Rolexs and Pateks and Omegas and I know straps.
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Larry B.
Rating: 5 out of 5
following a purchase from 04/08/2018
I cannot rate the craftsmanship highly enough Better than the Panerai strap I replaced on my Radiomir -looks and feels completely hand made
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Sanith
Rating: 5 out of 5
following a purchase from 02/08/2018
Extremely happy with the end to end experience
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Léo C.
Rating: 4 out of 5
following a purchase from 02/08/2018
Order received quickly, no problems, but not super quality bracelets.
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JCP
Rating: 5 out of 5
following a purchase from 27/07/2018
An order for a watchband made over the Internet with specific instructions that were followed to perfection
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T W.
Rating: 5 out of 5
following a purchase from 18/07/2018
Finding alligator in a MOD/NATO style strap is rare. So, this quality strap fills a niche. The single-pass strap is the safest - and easiest to remove and install. The matte finished alligator has a soft, velvet feel. Strap is flexible, and will properly fit up to 9 inch wrist. The textured calfskin lining is glued on, and I have hopes it will last. But, stiched edging would add to my confidence in durability.Personally, I remove the lower retaining ring/strap section to allow the watch to be placed as needed to allign and center the buckle on the wrist. Also, I would prefer alligator keepers, one fixed, and one floating.All in all, a lovely, comfortable strap in a hard-to-find material and style combination.
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Rahyun B.
Rating: 5 out of 5
following a purchase from 13/07/2018
Nice service
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Louillat J.
Rating: 5 out of 5
following a purchase from 13/07/2018
Custom-made bracelet ordered on June 8, assembled and picked up in person at the boutique on June 19.excellent contact with Damien, who took care to get back to me to check certain details of my order.bracelet perfectly in line with my wishes, excellent quality and very good value for money.I highly recommend a visit to their website or, better still, to the boutique, where the welcome is highly professional and very courteous.Jean-Pierre L.
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Marc V.
Rating: 5 out of 5
following a purchase from 13/07/2018
Just be careful about the colorimetric calibration of the screen: the actual rendering may be different, but is no less beautiful. Thanks a lot!
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Keith R.
Rating: 5 out of 5
following a purchase from 13/07/2018
Thank you for making my watch strap. I was expecting something special but what I received far exceeded special.
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Stefan G.
Rating: 5 out of 5
following a purchase from 12/07/2018
Buying a tailored watchstrap online is a bit scary thing, its spending more money on usual on an everyday item and the opeiotn and variants are many. However, I feel like ABP concept been great at reducing the uncertainties of buying an unseen item online in a very good manner. All the way through the process I have been able to get good answers to my Many questions, as well as advice and i am very happy with my watch strap.
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Laurent D.
Rating: 5 out of 5
following a purchase from 11/07/2018
Advice on choosing bracelets via email was friendly, pertinent and responsive. One of the bracelets (NATO) was discreetly damaged, and ABP sent me back a second bracelet just as quickly, without even asking for the first one back.Quality, advice, responsiveness.
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Michael L.
Rating: 5 out of 5
following a purchase from 08/07/2018
Excellent service and great product. Helpful and good language skills.My order was sent overseas to the Far East from Paris France with no difficulty thanks to the clearly addressed package . I highly rate ABP Concept and would not hesitate to re order come the need.
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Fred
Rating: 5 out of 5
following a purchase from 06/07/2018
Very good assistance, especially from the workshop who gave me good advice, impeccable work.
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Manuela
Rating: 5 out of 5
following a purchase from 06/07/2018
Received my black croc bund watch band as shown and described on website. Arrived with in week in California. I have not used it much yet but the quality seems very nice and good.
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Samson L.
Rating: 5 out of 5
following a purchase from 06/07/2018
Excellent craftsmanship, the straps were made to my satisfaction.
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James K.
Rating: 5 out of 5
following a purchase from 03/07/2018
World best ABP products make me very happy.
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RC
Rating: 3 out of 5
following a purchase from 03/07/2018
Order placed on June 16 shipped on the 19th officially with a postal tracking that corresponds to nothing. Problem reported, I had to insist for more than 10 days to be heard. They are not the ones who prepare and ship but a partner....1 complaint has just been filed with the post officeFor 2 nato...(47). For me, business is, the customer has paid, the problem is with us, we deliver to the customer, and then we solve our problem internally. That's what I do with my customers.
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JFS
Rating: 5 out of 5
following a purchase from 02/07/2018
Great, as usual
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Greg D.
Rating: 5 out of 5
following a purchase from 20/06/2018
I will recommend this store. Very good customer service and prompt on replying on customers question. I will do business again in the near future
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Drew M.
Rating: 5 out of 5
following a purchase from 20/06/2018
Craftsmanship takes time, but it is worth the wait!
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Chris M.
Rating: 5 out of 5
following a purchase from 19/06/2018
The best!!! Multiple straps from them.
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Eric G.
Rating: 5 out of 5
following a purchase from 02/06/2018
It's not a commercial product. It's art for sale.
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Michael K.
Rating: 5 out of 5
following a purchase from 28/05/2018
This is the fifth watch strap I have had ABP make for me. All of them have been terrific designs, fit well and were long lasting.