Customer reviews of Abpconcept

I found 2 elastic bracelets a bit stretched compared to the others I ordered

The payment methods are very limited considering that nowadays customers have broader options. For example Paypal, not only Apple Pay or directly with credit card. The delivery time is just unbelievably long. For a 699€ order not using express shipping is very frustrating. Why? Cause the invoice date (for warranty purposes) looses 10 to 14 days from its purchasing date. Basically I just give away 2 week of warranty time for free. And if a warranty case comes up, send it and receiving the device again, would definitely take several weeks as well.

Watch revised as planned, it works very well now. I would have liked to find it with the correct day date setting. However, I am very disappointed with the cleaning of the case bracelet that was charged to me. I had to clean it myself. I think this step was overlooked but still charged...

The recent purchase was not as expected because the strap that I received was more brownish than the image in the website. I don’t have any problem with the quality.

Very dark brown. Insufficient length. There were 2 pumps missing in the package. Very average.

the quality is on point nothing to say about it but be careful when following the bracelet size instructions on the site, for wrist width I have no elasticity at all so here I am with unusable and unsellable bracelets.

Simple ordering process, delivery including tracking ID within around ten days. Unfortunately, the quality of workmanship was not in line with the price, even a reshipment did not bring real satisfaction, so the bracelet was returned (unfortunately at my own expense of €20), refund of the purchase price without any problems.

I confirm that the order matches my order. However, the automatic pumps are a disaster. It is better to deliver the bracelets with standard pumps that are much more durable. I actually removed the pumps you delivered with the bracelet and installed standard pumps, and I was finally able to install the bracelet on my watch…

I emailed Abp since I received my order but 2 spring clips were bent and the band did not come with the spring to hook band to deployment claps it came with. Awaiting a response still hoping it can be corrected since I have ordered about 5 straps for my watches from abp over the years with no issues.

Fairly average off the shelf strap and clasp. Not worth the premium buying from here.Similar ones can be got much cheaper from well known online stores. I suspect their custom stuff is very good but this was average. Delivery was quick but expensive.

The strap is of decent quality but arrived in a plastic sleeve with absolutely no instructions for how to install it on the watch (which included cutting the strap). There LOTS of rubber straps available online and this one did not seem to be very good value for the cost.

I love the look of the strap although the fit is somewhat average and I think it’s overpriced. For that price I expected a tight fit secure fit. Disappointed

Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.

Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.

I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.

Deadline metHigh price - prepayment 100%.

Very good products but order incorrect and incomplete no response to my emails calling for the situation to be resolved.

bonjourles montres auraient pu être à l "heure quand on me les me sont remis.vu le prix de l "entretien cela aurait été un minimum.sinon ras.

Perfect delivery. But the bracelet frays at the perforation holes. I would not recommend this model.

The bracelet, sold to be compatible with the Panerai model I own, can only be installed directly on the bars, and does not allow the original cylinders normally between the bars and the bracelet to remain in place, protecting the former from deformation and allowing the latter to rotate very freely.

Bought a solo strap. Nice leather, finishing is not up to par with usual products.

Das Uhrenarmband ist sehr solide verarbeitet und entspricht den masslichen Vorgaben. Leider entspricht die farbliche Gestaltung nicht dem im Internet gezeigten Beispiel.

Ordering and delivery service has been great but the quality of the craftmanship and fitment has been getting less satisfactory. One-size-fit-all quick-release pins are short and small no matter how wide the lugs are. The holes on the straps were made too big for the pins so that the pins fell off easily.

Custom bracelets are expensive but of excellent quality. But the system for requesting a quote is complicated and not necessarily consistent with certain brands. The only advice is to send a drawing of an existing model to avoid mistakes.

no pumps included. A shame, considering the price

I really like the fact that there's such an alternative to rollex expensive products.But the one I received was not well painted. Something got wrong in the quality chain.

I was looking for a yellow leather item and ordered it from this site because it was advertised as being available. Had I known, I wouldn't have placed the order, but customer service was responsive and friendly.

EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.

Ostrich bracelet received in a plastic blister pack with an iphone shell as a gift. why this gift? i don't own an iphone. i would have preferred a fairer price for my bracelet and/or better packaging. This incongruous gift gives me a feeling of overpriced quality. And what can I say about the discounts on the iphone cases on the site from 550 to 75. Preposterous!

Hello, I bought 3 bracelets from ABP. I am delighted with them. I only put 3 stars because for the last one, I ordered a grey one and received a black one. I sent 2 messages and received no reply. The bracelets are great and the communication is a point of attention.

Inadequate folding claspI regret that the folding clasp was not tested with the strap with which it was sold (strap too thick for the clasp). I am disappointed by the attitude of the seller, who seemed to think that I didn't know how to use a folding clasp; who offered an exchange when I asked for a refund. I am satisfied to have been refunded. What a waste of time, for them as well as for me!

I ordered 4 straps, using their guidelines. Three are useless to me.The rubber strap wont fit the specific model I ordered it for. And the guidelines given to order their stretch fabric straps are erroneous as the ones I ordered were too small and don't fit me.When alerted, the company offered to exchange or refund but they expect me to send the items back to them overseas at my own cost.

I think the strap is a little too wide. It should have been a 19mm and not a strap between 18 and 20mm.

mixed opinion... long waiting time to receive the order and disappointment the pumps were missing... it's not a big deal but...I probably should have called for more information in the first place.good point: the bracelet fully meets my expectations!

Quality is good and what I expected. I preferred their curved end Rolex Watch Strap but wanted it in Honey Brown. They claimed they no longer had that material in stock. Yet I could buy that same material without the curved end Rolex fit. Nice strap but it sure would have been nice to have gotten the curved end. Especially since they did in fact have the material.

I did receive my bracelet quickly, but the packaging was not very good for a bracelet costing 200.00. As for the additional buckle, which was supposed to replace my original Rolex buckle, it is of inferior quality. So I kept my original folding clasp. Indeed your buckle is very hard to remove, I even broke a pin during this maneuver, which is very soft with the Rolex bracelet. I am disappointed with this purchase. Sincerely

Super quality bracelets but size too small compared to the size guide, too bad (I have to take 1 size up compared to what is recommended on the site).

The products themselves are of excellent quality. On the other hand, the bracelets cannot be used because the inter-axis measurement was incorrect. I made the measurement myself, but I would have liked it to have been specified that it had to be increased by one or two millimeters to take account of the device.

Medium quality for the price. Impossible to contact by e-mail

Hello, I haven't received any information about the reception of my order by ABP Lyon. I went to ask at the store when I was passing nearby. Best regards,