Customer reviews of Abpconcept

Does not look like photo

The leather work was great! However, the one of the spring bars was not 18mm. It was like 17.5mm. Because of it, it didn't secure properly to the watch.

the company is French and all e-mails are in English... Please personalize your exchanges at least with French-speaking customers and be proud of your language! I'm disappointed by the quality of the bracelet, I expected better, the croc seems extremely thin in places and about to tear between the scales, I think the life of the bracelet will be very short On the other hand I expected a bracelet thicker and padded like breitling bracelets too bad

2 reminders were necessary; the manufacturing date sent by e-mail was wrong! It was only after my 1st reminder that production was launched!

after 1 month I contacted them to find out the status of my order, but they ignored me! A few days later I received my order, but it didn't conform... On the other hand, the after-sales service immediately took my problem into account, and now I'm waiting for my bracelet (320 all the same). Hoping for the best for the future....

The colour of the medium brown strap does not resemble the photo, it is darker without any hint of orange hue.

I have already sent an email to ABP to date with no response.

Very nice bracelets, good quality but 1st order, good bracelet but wrong buckle color and delivered without interchangeable pumps although paid2nd order, good bracelet and good buckle color but delivered again without interchangeable pumps also paid

The work on the bracelets is quite well done. However, the service is not up to scratch. Delivery times not respected, no information, the parcel goes through Switzerland, Germany then Belgium to deliver the north of France! 30-day delivery for products in stock? I bought other ostrich bracelets in the same collection on an English website. 2 times cheaper and the same quality as ABP! 10-day deliveryWhat do you think?

That one is a nice piece but shorter that I paid for

The manufacture of both my watch bands took a little longer then expected and the clasp on one of them was of a very poor quality. I think the expectations were, on the side of the manufacturer, that you replace the clasp on the band with the original of the watch. Unfortunately for me the original reason why I replaced the bracelet for a strap was to protect the original bracelet and to get a different feel. So I was forced to order an aftermarket clasp. The quality of the leather on the straps was excellent but that one clasp was so stiff it made it unusable until I ordered a different one aftermarket.

It's my second strap order with ABP, the 1st order was processed previously seamlessly and without issues. But this second order made in early May 2021 took 1 month to deliver (understandable due to Covid), however they got the strap width wrong and I sent back immediately. **Update the correct strap was finally sent after I managed to reach them on WhatsApp. I have to say the strap is still of the same high quality as before and well-worth the wait. ABP may be too swarmed at this moment but they are definitely not a scam.

It's a beautiful realization but the price isn't cheap for a watchband!!!!

Very average sales follow-up ...

Average...The holes were undersized sized, and the width is oversizedNot too happy

Order took a fairly long time to fulfil - around 5 weeks from ordering to delivery.The goods arrived in good condition although the watch strap I had ordered was noticeably thinner than the strap currently on the watch and for the price paid I would expect a thicker, more substantial feel. The quality of the leather appears to be good though and the strap is well made otherwise. The buckle ordered had been fitted to the strap which was good as it saved me fitting it myself.

Product conforms to expectations.1 month delivery ????If I had known it would take so long, I would not have bought.

To some reason, delivery was extremely low. ABP shipped the product immediately but the courier service has been taken now almost 3 weeks and now idea were the packet is and when it can be expected to arrive

Its nice, but not for money like previously Yamaha bracelet which I buy here, also is to much thin, on picture is bigger.

Just one regret: the bracelet I bought (Nato American Flag) is mounted upside down, so once it's closed you can't see the stars, which is a real shame at this price.

Took a little longer than usual but eventually came. Made a mistake with one of the items and put in a request about about sending the right deployment clasp and they have not returned my email.

Mixt experience with my order. The leather strap for the watch is marvelous. Very nice made, even nicer than I expected it to be. For this 5 stars. Also the first contact with ABP was very friendly online and the order was very professionally handled. Again 5 stars.Disappointing was the experience when it came with the sending. The address was clearly written at the moment of the order, but ABP forgot to mention the c/o adddress. The registered package could not be delivered and was on the way back to the sender. This was the moment I missed the delivery and found out, that the committed track & trace number did not work. I had to call twice to ABP to receive the number. By e-mail was no answer after 48 hours of writing. Lastly I had to pay for the 2nd delivery for Swiss Post. For this experience only 1 star. So the mix is 3 stars overall.Thank you guys, you did a nice job for the strap which will make me happy for long time.

I purchased an aftermarket buckle for a Cartier watch. It was not especially cheap, though as was unhelpfully pointed out to me as if I was completely naive, it is "less than 1/10th the price of a genuine.". I didn't ask for a refund or return but I expected that the quality be a bit higher for such a reputable vendor. This buckle was no better (worse in fact) than similar Chinese offerings on eBay for half the price not counting the high shipping rate. In the end, I don't really care that the buckle was poor quality, even though I expected better, but having a customer service person condescendingly explain the cost of solid gold Cartier buckles to me was unhelpful. I am quite familiar with the cost of Cartier watches and their genuine parts - I could easily buy one but I felt like pursuing another option from a trusted service like ABP. My recommendation is to 1) not sell the knockoff buckles as they tarnish the reputation of the store and 2) remind your employees that the people that shop here tend to have some vague conception of the type of product they are buying.

I placed two ordersThe first, a phone cover, fast delivery for craftsmanship and beautiful quality.The second order, a custom-made bracelet, the error... I didn't receive my complete order, the item wasn't exactly what I'd asked for, even though I'd given the model information for my watch, and the delivery time was terribly long - 3 months!I've written to the after-sales service several times, but I've had no reply apart from one from the webmaster, who said I'd be contacted shortly... It's been 3 weeks now... I'm amending my note because they came back to me, the after-sales service was on holiday... It's a pity that the absence of one person blocks the after-sales service... The quality is there, but the delivery times are very long.

Ordered a medium brown alligator strap for my WG Rolex Daytona. On the website it looks fairly dark but in reality it is much lighter, which is not what I was looking for. It also had to be made which took a few weeks.Overall the quality is good and it did fit the watch, but the rubber inlay or the material overall makes the strap quite stiff and uncomfortable in my opinion. I have been wearing the watch for over 3 months now and did try to form the strap a bit. At this point I am considering to buy an authentic strap from rolex instead and consider it a loss.

twice i've ordered straps that were supposed to be in stock , and they weren't. To me that is a bit deceptive

Beautiful crocodile strap. I have one issue. I did not imagine one keeper would be sewn in and glued so it cannot be removed. It makes the strap too thick under the OEM Omega deployant to close securely.Please advise future custom orders of this possible problem.

Shipping was very slow and did not provide good status update and ETA information.

The strap o saw on the website and when I received it I pass to my friend he reply why the white line is not in line can see by simply a look . I am the one he ask to buy and I am the one who recommended your website to him yet when I saw his disappointment face I totally shock with no words

Straps were of really nice quality, however I ordered the oysterglide type clasp, and it was horrible. In fact, it seemed to be the exact crappy chinese one that I also bought on eBay for $15. Only problem is ABP sells them for $40. For a boutique luxury watch accessory shop, they should be providing higher quality after market clasps, or at least price them inline what everyone else charges for them. Mentioned this to customer service and no one responded to me, even after spending hundreds of dollars in the store.

I sent you a mail asking why the thickness was so small and you told me that the NATO strap has to be thin, I understood your explanation but I have to say that since the Big Pilot IWC is quite heavy, after a few day of use I see that the fixing hole is deforming. I am not an expert like you but I think that the strap for a watch like this should be more robust. I think it will be heavily damaged soon, and it's a pity for an expensive strap like this. I think you should use different thickness on different parts of the strap.

The service is perfect as well as the quality of the products delivered. The only problem I suffered is that the brillancy/shade of the strap colors seen freom the computer are very different from the real ones.I ordered a brillian sky blue strap and I received a dull pale blue instead. Not what I expected .

Bracelet announced in stock on the website but in fact not, up to 3-4 extra weeks needed to manufacture the missing parts. Fortunately this was limited to about 1 week in my case, but this should be communicated before ordering to be perfect.

Ordered two straps from the classic collection, which looks to be good quality but the color is a little too far from what was shown on the site. Both the calf leather and the alligator are much more uniform in color and they look almost like plastic.

It takes long time from order to delivery.

I had given ABP my wrist size in (mm) and I was uncertain between L or XL...my wrist size which was measured many times to make sure and is just under 8mm so I chose L, because of the variance in mm for sizes. When my blue denim alligator/croc? leather band came in for my Rolex datejust ll 41mm, the band was beautiful and high quality, but it was way to short. Had the band installed by my local jeweler on the watch, and had it extended as far as allowed, and it is so tight....I am hoping that it will give a little through wear.My recommendation when ordering from them is to just dictate your wrist size and leave it at that, and have them make the decision; my wrist size was in between L and XL, but now I know and it was costly.

My only gripe is requiring a signature for delivery by the USPS. inevitably I'm not home at delivery and then must go to the post office where they have trouble locating your package.

Hello,Unfortunately I bought my bracelets during a period with a promotional code, but not being aware of it, I paid the full price.When I asked for the discount to be granted, I didn't even get an answer.On the other hand, the products are of very good quality.

Answer time on e-mails is a little bit long sometimes. Asked for a picture of the complete hide- the configuration picture wasn't meaningful enough. Received some pictures of a great hide and ordered on this base- in the end I got a strap which was definitely different colour- nice too- but not what I ordered. I wrote a email to ask if they took the wrong hide- the answer was, that the colour on this specification changed some months ago!? So why did I get pictures of a hide/colour that wasn't nearly the same for months???

I ordered three classic alligator straps--one brown and two black. One of the black straps has a noticeably more glossy finish, and a different buckle (i.e. different buckle design that the other two straps, and different than shown on the ABP website).