Customer reviews of Abpconcept

8,9 /10

Based on 2 201 published reviews

5 1 738 79% 4 145 7% 3 89 4% 2 66 3% 1 163 7%

Summary of reviews

Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.

Reviews 4 and 5 stars

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Michal M.

Published on 30/03/2023 à 18h10 following a purchase from 08/03/2023

All great as usual:)

Response from Abpconcept

Thank you Michal, always a pleasure !

Anonyme

Published on 30/03/2023 à 12h54 following a purchase from 08/03/2023

The site is a bit old-fashioned but functional.

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Response from Abpconcept

Thanks Arnaud!

Thierry R.

Published on 29/03/2023 à 12h24 following a purchase from 07/03/2023

Quality and reliability

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Response from Abpconcept

Thank you very much for your feedback, Mr. Rius.

Benoit O.

Published on 28/03/2023 à 19h57 following a purchase from 06/03/2023

As always, I appreciate the high quality of ABP products, as well as the logistics, which always work without a hitch. However, this time, I'm not giving it 5 stars, as I was confronted with an unexpected problem: given the thickness of the bracelet at the end, the pumps were too far back in relation to the holes provided.As a result, it was simply impossible to mount the bracelet on the watch (it's a Jaegger Lecoultre with very short lugs), so I had to cut off part of the end, but it's really not that great. Of course, this doesn't call into question the quality of the bracelet, but it might be a good idea to add this measure when ordering a made-to-measure bracelet.

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Response from Abpconcept

Hello Mr Oeyen,The problem you have encountered is due to the fact that you have selected an option called: Option(s): Thick attachments". This option adds leather thickness to the watch strap. This explains why you couldn't attach the strap if your pump axles are too close together. I invite you to contact us by email to find a solution, as your cutting may have weakened the strap.

Giraudet

Published on 28/03/2023 à 09h59 following a purchase from 06/03/2023

Ordered a custom-made bracelet. Very practical site, good ergonomics, quality. Nationally recognized as a quality company. Excellent customer support following a special request.

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Response from Abpconcept

Thank you very much for your comment, Mr Giraudet.

Vinny

Published on 28/03/2023 à 09h23 following a purchase from 08/03/2023

Great one to one correspondence regarding strap materials. Attention to detail, bespoke for my watch & taste & above all fantastic end product.

Response from Abpconcept

Thank you Vinny we hope to see you back soon :)

Olivier R.

Published on 27/03/2023 à 20h47 following a purchase from 12/03/2023

Fast, compliant delivery. The ostrich strap seems to be of good quality (to be tested over time).1 small disappointment on the folding clasp, which is a little thick when closed under the wrist.

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Response from Abpconcept

Hello Mr Riès, if you're interested, we have another type of thinner folding clasp, so don't hesitate to contact us by email :)

Jean P.

Published on 27/03/2023 à 16h40 following a purchase from 07/03/2023

Very good contacts and organization.

Response from Abpconcept

Merci Mr Poyet :)

Michael L.

Published on 21/03/2023 à 13h24 following a purchase from 21/03/2023

Ordered before and excellent as expected.

Response from Abpconcept

Thank you Michael, we to see you back soon.

Michelle

Published on 21/03/2023 à 12h32 following a purchase from 19/03/2023

Superb watchband! I am completely satisfied with it.

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Response from Abpconcept

Thank you Michelle, we're delighted you like your bracelet.

Lionel D.

Published on 20/03/2023 à 21h16 following a purchase from 14/03/2023

Amazing shop. The best quality ? Absolutely. The best price ? Totally. The largest choice ? Yes !AND you can have it your way ? Crazy Used their products on my Tudors, Omega, Rolex, Nomos, Grand Seiko They are so much better than bracelets bought at let's say Omega, for example !Highly recommend no one else does it like ABP Concept.

Response from Abpconcept

Thank you Lionel, your enthusiasm is the best reward :)

Michel

Published on 20/03/2023 à 20h41 following a purchase from 19/03/2023

Very good experience to recommend

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Response from Abpconcept

Thank you very much!

Leo

Published on 17/03/2023 à 14h44 following a purchase from 16/03/2023

Nice product and quick shipment. ABP corrected mix-up on strap color immediately. Excellent customer service and website.

Response from Abpconcept

Thank You Leo !

Martin B.

Published on 17/03/2023 à 11h14 following a purchase from 17/03/2023

Great communication, fast service, product is beautiful, great company

Response from Abpconcept

Thank you very much Martin :-)

Clicia L.

Published on 15/03/2023 à 12h55 following a purchase from 01/03/2023

Great product and fast delivery

Response from Abpconcept

Thank you !

Nicolas N.

Published on 13/03/2023 à 19h36 following a purchase from 09/03/2023

A brand I highly recommend. The two cordura bracelets I ordered are of excellent quality for a very reasonable price. The shipment is stiff and I asked for an exchange because I had made a mistake in the size of one of the bracelets. My interlocutor was very quick and very clear about the method. I'll use ABP again without any problem for future purchases.

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Response from Abpconcept

Thank you very much for your review Nicolas, we are delighted that your experience with our products and our team went so well.

Sushanta B.

Published on 10/03/2023 à 19h23 following a purchase from 24/02/2023

Excellent product - very happy with the strap which fits the watch perfectly - thank you Please change your courier - DHL is an absolute nightmare with poor delivery service

Response from Abpconcept

Thank you Sushanta for your feedback, we're sorry your delivery was not smooth but hope you'll enjoy your strap . Don't hesitate to contact us if you have any issues with the courrier in the future

Vasilis K.

Published on 10/03/2023 à 12h11 following a purchase from 15/02/2023

Very nice product delivered on time. Some issues that arose were dealt quickly and to my satisfaction

Response from Abpconcept

Thank you very much Vasilis, always a pleasure to satisfy our clients.

Challet F.

Published on 09/03/2023 à 14h12 following a purchase from 15/02/2023

Thank you very much

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Response from Abpconcept

Thank you Frederic :)

Florent D.

Published on 09/03/2023 à 12h45 following a purchase from 23/02/2023

Quick delivery. Strap has a good quality but little bit expensive.

Response from Abpconcept

Thank you for your feedbacks Florent

John

Published on 03/03/2023 à 20h54 following a purchase from 20/02/2023

This is my fifth watch band I have ordered, and I have been really happy with each one. The bands just take the appearance of the watch to another level.

Response from Abpconcept

Thank you John !

Published on 03/03/2023 à 13h53 following a purchase from 10/02/2023

I was a little anxious ordering from France using a translated website, but everything was delivered to promise. Product was just what I'd hoped for and it was enterprisingly packaged.

Response from Abpconcept

Thank you very much

Simon

Published on 03/03/2023 à 12h51 following a purchase from 17/02/2023

Another great strap, made to my exact specifications from ABP.

Response from Abpconcept

Thank you so much, our workshop will be pleased to know you are satisfied with the quality of you custom made strap !

Monique B.

Published on 03/03/2023 à 10h51 following a purchase from 16/02/2023

It was a bit long but I was not in a hurry. Concerning the products, they are beautiful and of high quality. Iëm happy and will recommend ABO Concept.

Response from Abpconcept

Thank you very much Monique, we'll try to produce our small leather good product faster in the future.

Sophie C.

Published on 02/03/2023 à 20h41 following a purchase from 19/02/2023

Fast deliveryRight information Great choice

Response from Abpconcept

Thank you very much !

Abenoza M.

Published on 01/03/2023 à 13h10 following a purchase from 01/03/2023

Yes, I'm very, very satisfied and even more so, especially with the understanding of the rules and regulations given my aversion to the internet.

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Response from Abpconcept

Thank you for your positive feedback.

POLO

Published on 28/02/2023 à 18h46 following a purchase from 16/01/2023

Bought a beautiful watchband, as described, of good quality and in a beautiful color. In preparation for my purchase, I exchanged with the web service, and I got all the explanations I wanted, thank you.

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Response from Abpconcept

Thank you very much for your comment!

Stephane R.

Published on 27/02/2023 à 13h42 following a purchase from 13/01/2023

Excellent professionalism. All in a very friendly and fun atmosphere. Many thanks.

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Response from Abpconcept

Thank you very much for stopping by!

Bojan P.

Published on 23/02/2023 à 15h43 following a purchase from 27/01/2023

Bought watch straps from ABP several times - great products, excellent shopping experience and reliable customer support.

Response from Abpconcept

Thank you so much for your renewed trust in our company.

Thomas K.

Published on 23/02/2023 à 15h10 following a purchase from 22/02/2023

Great experience, great people, great products. What should I say more ?

Response from Abpconcept

Great Customer ? Thank you very much for your comment.

Hendra R.

Published on 23/02/2023 à 13h10 following a purchase from 21/02/2023

Shipping & quality of the straps are good.

Response from Abpconcept

Thank you :)

COMTE

Published on 22/02/2023 à 16h29 following a purchase from 14/02/2023

everything was perfect

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Response from Abpconcept

Merci !

Benoit N.

Published on 21/02/2023 à 20h22 following a purchase from 05/02/2023

I ordered a beautiful bracelet, trying to find the closest one, to replace the original one on my watch, which dated from the 1990's, and I had been looking for a long time without finding it.Very beautiful bracelet delivered, very high quality, excellent finishing (seams, edges, lining...).It is a little darker than the photograph on the Internet suggested, but that's not a problem.I am very satisfied with this purchase.

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Response from Abpconcept

Thank you very much, Sir! We have noted your comment about the color of the leather on our site.

Patrick

Published on 21/02/2023 à 15h41 following a purchase from 08/02/2023

The order arrived in perfect condition and was exactly what I expected.

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Response from Abpconcept

Thank you very much

Angel C.

Published on 21/02/2023 à 14h39 following a purchase from 20/02/2023

Excellent service.. great product..

Response from Abpconcept

thank you !

Picchiottino

Published on 21/02/2023 à 14h24 following a purchase from 05/02/2023

Beautiful bracelet, the quality is really premium! Delivery on time and product as described.

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Response from Abpconcept

Thank you very much :)

Djillali L.

Published on 21/02/2023 à 13h17 following a purchase from 09/02/2023

Fast delivery.good quality product vs price.

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Response from Abpconcept

Thank you for your comment.

Frederic F.

Published on 16/02/2023 à 11h13 following a purchase from 31/01/2023

Product arrived promptly. Impeccable quality. Just like the description. Congratulations!

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Response from Abpconcept

Thank you very much!

Fabien P.

Published on 15/02/2023 à 22h36 following a purchase from 24/01/2023

Very good quality bracelet

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Response from Abpconcept

Thank you very much for your feedback!

Stéphane S.

Published on 15/02/2023 à 17h33 following a purchase from 23/01/2023

Serious shop, and excellent quality

Response from Abpconcept

Thank you so much !