Abpconcept consistently delivers on-time shipments and fast delivery, with many customers noting quick arrival and reliable tracking. The store earns praise for a wide selection and strong product quality, with numerous mentions of well-made, beautiful, and meticulously finished straps and bracelets. Customer service is highlighted as excellent and responsive, including offers to adapt items and helpful support that enhances the purchasing experience. Overall, customers repeatedly describe precise products that meet descriptions and showcase craftsmanship, with smooth ordering processes and careful packaging.
A blue alligator strap, very beautiful and very well made. Almost nothing missing. Just a centimeter or two on the longer length to use the two loops. Right now, I'm just closing the bracelet and I've got a loop that's useless. Other than that, all clear. Fast, well-packaged delivery.
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Freddy L.
Rating: 4 out of 5
following a purchase from 06/01/2022
Fast delivery, good quality, shame about the shipping costs.
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Michael
Rating: 4 out of 5
following a purchase from 16/12/2021
Fast deliveryProduct quality is great
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Christian
Rating: 4 out of 5
following a purchase from 15/12/2021
Item received with a defect. Very fast return and re-delivery. Very responsive customer service. Bravo
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Didier B.
Rating: 4 out of 5
following a purchase from 11/12/2021
The pin buckle is aesthetically perfect, very similar to the original, except for the metal pin that fits into the bracelet, which can be improved: a little too thin and, above all, the wrong bore, as the screw turns wildly and doesn't lock into the buckle. I hope it doesn't come loose.
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YCH
Rating: 4 out of 5
following a purchase from 10/12/2021
Serious and fast delivery
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Pedro G.
Rating: 4 out of 5
following a purchase from 09/12/2021
All OKTime and product
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OliviaG
Rating: 4 out of 5
following a purchase from 19/10/2021
A bit long to arrive but the service was absolutely fine!
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CF
Rating: 4 out of 5
following a purchase from 28/09/2021
The delivery process works bite it took a little long
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Anonymous
Rating: 4 out of 5
following a purchase from 17/06/2021
Great strap. Superior craftsmanship. The only downfall, which is a big one, is the strap does not fit the timepiece that I purchased it for.
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KT
Rating: 4 out of 5
following a purchase from 01/06/2021
I ordered a strap along with a steel-finished folding clasp. At first, I received only the strap, of which the quality is very good, but not the clasp. I sent emails to inquire about this, but there was no response after a few days; I had to make an international phone call to request for the missing clasp. Yet, the clasp that arrived was of a wrong colour -- yellow gold! I sent another email regarding this 2 weeks ago but there was no response again. I wonder if they ever read the customers' emails.Additional notes:Not having been informed, I received the correct steel clasp a few days later. Problem solved!
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Phong D.
Rating: 4 out of 5
following a purchase from 17/05/2021
First purchase was handled quickly. Second purchase was slower than expected. When I emailed them, a response came that they just shipped it. But, the shipping notification from DHL did not arrive for another two days. Their alligator straps are good quality for the relatively low price.
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Ben
Rating: 4 out of 5
following a purchase from 01/05/2021
Made-to-measure bracelet rather expensive....But indispensable for enhancing a watch! The wait was long but the result was absolutely exceptional.Top customer service.
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Fliegl M.
Rating: 4 out of 5
following a purchase from 30/04/2021
SorryLeider hat die Schließe einen Fleck, kann sie aber aufgrund verschiedener Umstände nicht mehr austauschen, kann passieren.Diesesmal leider dumm gelaufen, weil Geburtstagsgeschenk und weiterer Zugriff auf das Band leider nicht möglich.mfgMichael
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Eliot
Rating: 4 out of 5
following a purchase from 25/03/2021
Great product (exactly what I ordered), which arrived on-time. I appreciated their communications, which kept me in the loop throughout the entire production and shipping process. I'm particularly impressed with the variety of leathers and colors offered, although I will say that their prices are noticeably higher than most of their comparable-quality competitors.
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LBY
Rating: 4 out of 5
following a purchase from 03/03/2021
Helpful support, timely delivery. Feels and looks great, all for 1/3 of the price of an original Omega crocodile strap. We'll see if it lasts 15 years of daily use like the original did.If it does, I'll give it the missing star, for a full 5.
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RolandLyon
Rating: 4 out of 5
following a purchase from 23/02/2021
Very good quality, lot of materials but very expensive
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Marcus C.
Rating: 4 out of 5
following a purchase from 08/02/2021
Leather strap was hand made very good and customer service was polite. Just needed to be a bit more clear on dispatch and delivery and I ask for some assistance on fitting the strap but I got no reply. I was compensated with an extra tool peace for the delay which I was very thank ful for.
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Monsieur J.
Rating: 4 out of 5
following a purchase from 05/01/2021
Very nice product, the quality is irreproachable. The classic generic folding clasp is very correct and fitted, and the delivery time is correct (20 days for manufacture).
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Frank-olivier G.
Rating: 4 out of 5
following a purchase from 25/12/2020
The quality of the is always perfect (already 6 straps commende) et number of possibilities is always increasing ! Delivery time is unfortunately a little bit long... But when we want quality, we have to wait.
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DD
Rating: 4 out of 5
following a purchase from 19/12/2020
It would be nice if you had an English version of the emails that could be sent. I ordered 2 gift certificates to try to get to a specific amount and it would be nice if they could have been combined.
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Jassim A.
Rating: 4 out of 5
following a purchase from 08/12/2020
Thanks excellent service very quick
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Martin M.
Rating: 4 out of 5
following a purchase from 03/09/2020
I have ordered a second alligator strap for my WG Daytona since the first didn't quite meet my expectations in terms of colour. This time I ordered a black one, but compared to the picture advertised, I received what looks like a very different product. I have tried emailing them, they have responded once over the course of a month. Very frustrating and I am trying to get a refund.Edit: I received a replacement strap as the one advertised. It is a great product, but it did take a very long time from start to finish.
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Juan C.
Rating: 4 out of 5
following a purchase from 26/10/2020
Todo perfecto Gracias
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Ioannis
Rating: 4 out of 5
following a purchase from 21/09/2020
Very good communication and help to order. Received one of three items faulty (thus minus one star for bad quality control) but they proceeded with replacement without problems. Overall very satisfied with customer service.As for the quality of the straps it remains to be seen with time. They look very nice indeed.
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RobertM
Rating: 4 out of 5
following a purchase from 17/09/2020
Decent quality leather but very average edge finishing. Stainless steel buckle (copy) is decent. Overall not bad but overpriced.
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Simone
Rating: 4 out of 5
following a purchase from 05/05/2020
Manufacture timing little bit long but the service and the quality is top.Thank you.
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Max
Rating: 4 out of 5
following a purchase from 30/04/2020
good leather quality and not good finishing
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Suthat K.
Rating: 4 out of 5
following a purchase from 21/02/2020
Super fast shipment. High quality merchandise.. The price is rather expensive, otherwise it's a five-star rating.
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Kevin P.
Rating: 4 out of 5
following a purchase from 24/01/2020
although late with responding the service Dept came through
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Amit
Rating: 4 out of 5
following a purchase from 18/11/2019
29/11/19 update. Damien, contacted me and fulfilled the order. The clasp was provided. I installed it myself, it was a little fiddly but small screw driver resolved that. I should of listened to Damien, as the strap was slightly big and I was able to adjust it. But it I listened to Damien it would of been perfect. I have changed my rating appropriately but ABP could benefit from controls around orders to avoid a bad customer experience.The product I received was not what I requested. Called, emailed and tried to contact individual I engaged with but no response. I would of given them zero score if possible. Very disappointed and was of almost £300.
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Navapol B.
Rating: 4 out of 5
following a purchase from 25/09/2019
Nice? strap? with? suitable price
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C.d.
Rating: 4 out of 5
following a purchase from 23/09/2019
Good service, online order was treated fast. Though I got a notification that it would take up to 20 days to get delivered because it was a custom order, albeit it actually wasn't (I ordered standard pieces/nato-bracelet). But it was a mistake and the customer support answered quickly (<24h). On the "negative" side, they work with French Post and it was a bit a pain in the *** to get the parcel delivered. The street number on the address was wrong and it took several calls and even a 15km drive to the regional distribution center to get the address right. But I guess it's not ABP's fault.
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Phillip S.
Rating: 4 out of 5
following a purchase from 16/08/2019
Good very quality product better than I expected! Unfortunately new band is slightly narrow for my Panerai submersible , which means there is gap where you can see the pin! (Connecting the band to the watch) .slightly disappointed, it doesn't fit better !But overall a great product !!????
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Emmanuel
Rating: 4 out of 5
following a purchase from 07/08/2019
Very well made and finished watchband. Good service and delivery times.
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Simon E.
Rating: 4 out of 5
following a purchase from 07/08/2019
A bit slow but good quality products
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Paolo V.
Rating: 4 out of 5
following a purchase from 01/08/2019
service within the agreed times
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Cyrille D.
Rating: 4 out of 5
following a purchase from 04/07/2019
Alligator nato made and shipped fast. That's the strong point. And it gives a real character to my Submariner. On the other hand, I'm a little disappointed because it's more matte than on the photo (I should have chosen glossy). From a distance, it looks like printed calfskin... We'll also have to wait and see how it holds up over time, as the skin is thin and the Nato imposes creases that may lead to cracking. We'll see. In any case, a unique product, as ordered. I'll certainly be ordering another bracelet from ABP in the future.
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Robert D.
Rating: 4 out of 5
following a purchase from 03/07/2019
Quality products. This is the third watch strap that I have ordered and not disappointed with it, however, I have to ding you on the fact that you lost track of the original shipment and I needed to contact you to have it resolved, by sending a second strap.
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Nadine B.
Rating: 4 out of 5
following a purchase from 04/06/2019
Hi There, we loved your product the only thing is the watch strap gets dirty so quickly. What's the best way to clean it??
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