/10
★★★★☆
based on 1939 reviews published
★★★★☆
based on 1939 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I had to re-glue the strap after the first use...
Alain P.
purchased on 10/05/2025
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1
/5
★☆☆☆☆
The bracelet is not pretty and the quality is mediocre, I am very disappointed.
Pascale M.
purchased on 05/04/2025
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1
/5
★☆☆☆☆
Meses antes compré dos correas en color negro y esta última no se parece en nada. Ni tacto, ni moldeable, ni calidad. Una lástima.
Ignacio B.
purchased on 02/04/2025
1
/5
★☆☆☆☆
First bracelet ordered and very disappointing quality.
Yan A.
purchased on 21/03/2025
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Answer from Abpconcept
We are sorry to hear that your first experience did not meet your expectations. Please feel free to contact us directly so we can discuss this and find a solution together at [email protected].
The ABP Concept team
The ABP Concept team
1
/5
★☆☆☆☆
Poor quality article, disappointed
Guillaume B.
purchased on 14/02/2025
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1
/5
★☆☆☆☆
Same "Made in China" products as on Amazon but 3 times more expensive
Nicolas C.
purchased on 02/12/2024
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1
/5
★☆☆☆☆
I ordered burgundy colour, was sent purple.
Vivienne O.
purchased on 29/11/2024
1
/5
★☆☆☆☆
I received the items promptly however I have since contacted ABP concept regarding a return request and have had no response to the request. Poor communication - unsatisfied customer.
Rob P.
purchased on 21/11/2024
1
/5
★☆☆☆☆
Hello, I still have not received my order. I contacted you today without success. The experience is not at all recommendable.
Mickael I.
purchased on 15/11/2024
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1
/5
★☆☆☆☆
Clearly this is no longer the workshop I once knew.the saleswoman got bogged down in her own jargon to make me a bracelet that doesn't give me satisfaction and doesn't resemble the one that could suit my watch.customer satisfaction is not one of this boutique's concerns.I strongly advise against it.
Lozi
purchased on 24/10/2024
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1
/5
★☆☆☆☆
If you don't want to deal with disappointment and frustration due to an undelivered item that was marked as delivered, and receive no assistance from this watch company, it's best to avoid making any purchases from them. The customer service is unsatisfactory, and I suspect discriminatory behavior, especially towards foreign individuals. My strap never arrived, complained the next day because I thought I would find it in a safe spot or my neighbors but nothing was found.
Evans
purchased on 07/10/2024
1
/5
★☆☆☆☆
For those looking for appearance over quality, you've come to the right site. After 2 months' use on a high-end watch, the leather ran off, and after-sales service offered to send the bracelet back so they could glue it back on, but this is like putting a patch on a wooden leg.
Avellaneda
purchased on 31/07/2024
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1
/5
★☆☆☆☆
Poor quality not made well at all!!!!
Sean K.
purchased on 13/09/2024
1
/5
★☆☆☆☆
They sent the order after 2 months even if stated it was in stock. they never responded to my inquires regarding the delay.I have received a strap for Panerai, but I ordered for Breitling, and even if it fits at lugs, it does not fit for the buckle. I have contacted them for exchange, but never resoonded so I am stuck with a 250 euro starp that I cannot use
Alex
purchased on 22/05/2024
1
/5
★☆☆☆☆
Impossible to set up the bangle , I went to my jewelery service and they cannot fix it , then they ask to another Rolex retailer and again not possible to fix it . Thank you for you reply . AFG .
Antoine G.
purchased on 19/08/2024
1
/5
★☆☆☆☆
Strap does not fit. Almost ruined my watch installling this terrible strap
Sam Y.
purchased on 30/07/2024
1
/5
★☆☆☆☆
I have not received the order nor do I have any idea when or how it my arrive.
Turnerjeffery
purchased on 19/07/2024
1
/5
★☆☆☆☆
Wrong color watch band
Tommy
purchased on 05/07/2024
1
/5
★☆☆☆☆
I have not recived the package
Lennart W.
purchased on 31/05/2024
1
/5
★☆☆☆☆
Nice picture in the internet but the quality is terrible ,I ordered a case for iPhone 14 max plus and a strap for a Cartier. The quality of the products was above all criticism. I had to pay to return the products. The watch strap was redone but on the label it was written that the leather is embrosses and the value is 50. I paid 197 for the watch strap. I consulted the Cartier company representative and a watch dealer in Helsinki and they both told me that they are not sure it's crocodile skin. This experience cost me 25 and a waste of time. I DO NOT RECOMMEND THIS COMPANY TO ANYONE.
Michael C.
purchased on 22/06/2024
1
/5
★☆☆☆☆
Didn't like
??? ?.
purchased on 29/05/2024
1
/5
★☆☆☆☆
Have ordered twice from this retailer. My first order took a very long time to get to me. Customer service kept stalling in their communication on order and delivery status. The second order took just as long and I was disappointed with what I received after having to wait for it. I was expecting a tan brown leather strap (as shown in the pictures on the website) not a dark brown one, which is what I received. Still waiting to hear from retailer on return/ exchange policy.
Ajay A.
purchased on 07/05/2024
1
/5
★☆☆☆☆
Bad experience with this purchase. Product received incomplete and defective. In addition, the after-sales service is complicated to contact and I am waiting for their return.
Aurelien A.
purchased on 08/04/2024
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1
/5
★☆☆☆☆
Very very bad experience
Steeve S.
purchased on 02/04/2024
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Answer from Abpconcept
Hello Mr Jorno, You are not a customer of our website please delete your comment. Sincerely, The ABP team
1
/5
★☆☆☆☆
After ordering a stock bracelet with the option of interchangeable pumps. After only a few days, the bracelet tore right at the notch made by Abp. Their response to this problem is simply that I should buy another one with a discount because the bracelet has been worn! An unacceptable response that doesn't even take into account the obligation to deliver a quality product with a minimum of reliability.
Christian
purchased on 11/03/2024
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1
/5
★☆☆☆☆
Hello I had left a message for the measurements of my bracelet I had asked 19/18 instead of 19/16 we did not take into account my message bravo for the price hat
Claudel
purchased on 05/03/2024
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Answer from Abpconcept
Hello Mr Marchand, unfortunately this bracelet does not exist in 19/18mm, only in 19/16mm as indicated. If it doesn't suit you, you can return it and we can help you make a custom bracelet in 19/18mm. Don't hesitate to contact us by email at [email protected]
1
/5
★☆☆☆☆
Boutique. A. Escape. Personal. Unqualified. And. Also. A. The. Head. Of. Customer for. The. Rates. And outfit Door. A. Escape
Jeremy E.
purchased on 06/02/2024
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Answer from Abpconcept
Hello Sir, as you are not one of our customers, please delete your comment. Sincerely, The ABP team
1
/5
★☆☆☆☆
I received the wrong product (again). Had ship it back to ABP in order to receive the correct product. It has been 2 weeks since I returned it, and I still did not hear anything from ABP.Great straps, horrible customer service
Regular C.
purchased on 26/12/2023
1
/5
★☆☆☆☆
Ordered on December 10, 2023, I still don't have my deployant buckle. The reason is an error in the address written on the package sent (although the address on the invoice I received is the right one) and therefore returned to the company. I now have to wait for the parcel to be returned to them. In any case, I'm glad it's not a Christmas present!!!! I'm sure I won't be ordering from them again.
Hervé C.
purchased on 13/12/2023
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1
/5
★☆☆☆☆
I bought two straps. A year ago I bought the same strap and I love it. Reason to buy two the same straps again. The new straps have a colour I don't like and the size differs from the one I bought a year ago, so I have send the straps back to Paris. ABP is willing to make two new straps, but I am afraid it is gonna take a long time before I have two new straps. I have paid more than 400 euro for straps and to send them back and I don't know when I have the new straps. So I wait and see what will happen
Boudewijn
purchased on 01/12/2023