8.9/10
★★★★☆
based on 2077 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The quality is on point nothing to say about it but be careful when following the bracelet size instructions on the site, for wrist width I have no elasticity at all so here I am with unusable and unsellable bracelets.

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Gary V.
purchased on 18/08/2025
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2 /5
★★☆☆☆

The product looks like what I ordered (the pouch), but the problem is that there was no watch holder in the two pouches, as indicated on the website. After sending an email to report the issue, I received a quick response telling me that they would send me what was missing.

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Thierry G.
purchased on 07/09/2025
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2 /5
★★☆☆☆

Bracelet of very good quality but 15 days delay between order and receipt which is huge.

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Jean B.
purchased on 23/07/2025
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3 /5
★★★☆☆

Simple ordering process, delivery including tracking ID within around ten days. Unfortunately, the quality of workmanship was not in line with the price, even a reshipment did not bring real satisfaction, so the bracelet was returned (unfortunately at my own expense of €20), refund of the purchase price without any problems.

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Christoph M.
purchased on 05/05/2025
3 /5
★★★☆☆

I confirm that the order matches my order. However, the automatic pumps are a disaster. It is better to deliver the bracelets with standard pumps that are much more durable. I actually removed the pumps you delivered with the bracelet and installed standard pumps, and I was finally able to install the bracelet on my watch…

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Jean Marc F.
purchased on 01/05/2025
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Answer from Abpconcept
Hello Mr. Fanara, We are sorry that the interchangeable pumps provided with this bracelet were not of sufficient quality to your taste; we will pass on the information. Have a very good day, the ABP team
3 /5
★★★☆☆

I emailed Abp since I received my order but 2 spring clips were bent and the band did not come with the spring to hook band to deployment claps it came with. Awaiting a response still hoping it can be corrected since I have ordered about 5 straps for my watches from abp over the years with no issues.

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Shawn H.
purchased on 29/04/2025
3 /5
★★★☆☆

Fairly average off the shelf strap and clasp. Not worth the premium buying from here.Similar ones can be got much cheaper from well known online stores. I suspect their custom stuff is very good but this was average. Delivery was quick but expensive.

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Mark J.
purchased on 18/04/2025
2 /5
★★☆☆☆

It’s ridiculous that I have to pay so much to shop a watch strap to Canada. The strap arrive very quickly (a few days); however, I don’t need it to arrive that quickly. Use a standard envelope & stamp and let it arrived in two weeks. Free shipping over €300 is also not ideal. Please work on the shipping costs / otherwise you have lost me as a customer.

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Roberto F.
purchased on 13/04/2025
2 /5
★★☆☆☆

I purchased the Rolex Pepsi and Rolex Batman matching bracelets to match my watches. The shipping was fast and easy. However, the bracelets are very, but what i mean very small. These things are tiny. I have a 6.5 inch wrist and they still looked small. All the bracelets look nice but just beware they are tiny.

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Juan B.
purchased on 17/02/2025
2 /5
★★☆☆☆

Unresponsive customer service, uncomfortable Breitling clasp & leather dye that is already coming loose… would not recommend. Leather itself is of sufficient quality though.

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Floris V.
purchased on 03/02/2025
2 /5
★★☆☆☆

Size problem according to wrist measurements given for selection: too small

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Patrick T.
purchased on 16/01/2025
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Answer from Abpconcept
Thank you for your feedback. We are sorry that the size does not correspond perfectly to your expectations. Please do not hesitate to contact us so that we can find a suitable solution.
3 /5
★★★☆☆

The strap is of decent quality but arrived in a plastic sleeve with absolutely no instructions for how to install it on the watch (which included cutting the strap). There LOTS of rubber straps available online and this one did not seem to be very good value for the cost.

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James B.
purchased on 24/12/2024
3 /5
★★★☆☆

I love the look of the strap although the fit is somewhat average and I think it’s overpriced. For that price I expected a tight fit secure fit. Disappointed

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Steven H.
purchased on 28/11/2024
3 /5
★★★☆☆

Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.

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Thomas P.
purchased on 14/10/2024
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3 /5
★★★☆☆

Nice bracelet, but 2 negative points :- ordered a bracelet between 18.5 and 20.5 cm. Arrived much too big. I had to cut holes in it,- the buckle was supposed to look like a Hermès buckle, but a simple one was used.

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Thomas P.
purchased on 14/10/2024
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3 /5
★★★☆☆

I have ordered the leather strap with the correct measurements. The strap came back smaller than it supposed to be imo. It's well made but it's a bit small for me.

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Ilias K.
purchased on 08/10/2024
2 /5
★★☆☆☆

Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a cloth pouch at the very least, especially since the items we buy from you come at a certain cost.

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??
purchased on 26/09/2024
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2 /5
★★☆☆☆

Happy and satisfied with the product but extremely disappointed by the packaging, a simple little plastic bag, nothing more, imagine if I was making a gift for someone! It would be nice to ship the bracelet in a fabric pouch at the very least, especially since the items we buy from you come at a certain cost.

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??
purchased on 26/09/2024
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3 /5
★★★☆☆

Deadline metHigh price - prepayment 100%.

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Client(e)
purchased on 26/09/2024
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2 /5
★★☆☆☆

The strap I received from your company this time has uneven and seriously crooked stitching. I am very dissatisfied.

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Junmin P.
purchased on 20/09/2024
3 /5
★★★☆☆

Very good products but order incorrect and incomplete no response to my emails calling for the situation to be resolved.

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Yannsbh
purchased on 17/09/2024
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3 /5
★★★☆☆

Bonjourles montres auraient pu être à l "heure quand on me les me sont remis.vu le prix de l "entretien cela aurait été un minimum.sinon ras.

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Dominique V.
purchased on 30/08/2024
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Answer from Abpconcept
Hello Mr Verots, Thank you for your comment. We'll be sure to reassemble the overhauled watches when our customers visit. Have a nice day
3 /5
★★★☆☆

Perfect delivery. But the bracelet frays at the perforation holes. I would not recommend this model.

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Pierre D.
purchased on 19/08/2024
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2 /5
★★☆☆☆

I have no complaints about the speed of delivery. On the other hand, the product ordered doesn't fit the watch case very well, given that this bracelet is specific to the watch. In short, 30 euros for nothing.

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Ludovic B.
purchased on 29/07/2024
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3 /5
★★★☆☆

The bracelet, sold to be compatible with the Panerai model I own, can only be installed directly on the bars, and does not allow the original cylinders normally between the bars and the bracelet to remain in place, protecting the former from deformation and allowing the latter to rotate very freely.

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Antoine
purchased on 22/07/2024
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2 /5
★★☆☆☆

Cannot see customs items in the basket,for ipad./should improve UI for saving time of purchase online!

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W.
purchased on 25/07/2024
2 /5
★★☆☆☆

One Strap is 0,5mm to small and the Color of the other one is Not as aspected.

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Michael W.
purchased on 25/06/2024
3 /5
★★★☆☆

Bought a solo strap. Nice leather, finishing is not up to par with usual products.

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D.k.
purchased on 22/05/2024
2 /5
★★☆☆☆

One of the quick release did not open properly and I tried harder, unfortunately it's broken.

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Mohammed A.
purchased on 03/05/2024
2 /5
★★☆☆☆

Shipment is now over three weeks with no definitive delivery date provided after 3 inquiries. According to the status it shows US Customs reviewing the shipment for over two weeks. Does your US representative have any clue as to how long this requires to be cleared?

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Marc L.
purchased on 07/04/2024
Answer from Abpconcept
Dear Mr Luvshis, Due to US regulations regarding the leather your package is being processed by customs as we explained and will be delivered to you after this examination. Don't hesitate to contact us if you have any questions, don't hesitate to contact us.
3 /5
★★★☆☆

Das Uhrenarmband ist sehr solide verarbeitet und entspricht den masslichen Vorgaben. Leider entspricht die farbliche Gestaltung nicht dem im Internet gezeigten Beispiel.

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Borislav D.
purchased on 03/04/2024
3 /5
★★★☆☆

Ordering and delivery service has been great but the quality of the craftmanship and fitment has been getting less satisfactory. One-size-fit-all quick-release pins are short and small no matter how wide the lugs are. The holes on the straps were made too big for the pins so that the pins fell off easily.

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Wil
purchased on 05/03/2024
Answer from Abpconcept
Dear Mr Chiu, sorry if the craftsmanship on this strap was not as you expected. We will make sure to inform our team about this issue. Thank you for your trust. ABP Team
2 /5
★★☆☆☆

It's not what i ordered

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Daniele
purchased on 21/02/2024
Answer from Abpconcept
Dear Daniele, you have ordered and received a Rstrap (Rolex – R strap Premium - Bracelet-montre caoutchouc motif cordura pour Daytona & bracelet Oyster) for Daytona, please contact us by email if you have any issue : [email protected]
3 /5
★★★☆☆

Custom bracelets are expensive but of excellent quality. But the system for requesting a quote is complicated and not necessarily consistent with certain brands. The only advice is to send a drawing of an existing model to avoid mistakes.

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Rgpdfr
purchased on 20/02/2024
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3 /5
★★★☆☆

No pumps included. A shame, considering the price

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Tony L.
purchased on 01/02/2024
Answer from Abpconcept
Dear Mr Larlet, we are sorry that the spring bar is a free option you would have wished in your custom made order. Don't hesitate to contact us next time we will be glad to include them. Best Regards, ABP Team
2 /5
★★☆☆☆

The brown is really dark, almost black. The welcome at the Lyon store when picking up the parcel is far from perfect, and nothing like that at the Paris store.

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Gabr
purchased on 30/01/2024
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Answer from Abpconcept
Hello, we're sorry that the color of the bracelet is too dark. If the bracelet hasn't been worn, you can exchange it for the lighter "medium brown" model. As for the welcome at the Lyon boutique, we're sorry it wasn't up to scratch. We will inform this partner and hope to see you soon in Paris to help you. Have a nice day, the ABP team
3 /5
★★★☆☆

I really like the fact that there's such an alternative to rollex expensive products.But the one I received was not well painted. Something got wrong in the quality chain.

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Olivier R.
purchased on 18/12/2023
3 /5
★★★☆☆

I was looking for a yellow leather item and ordered it from this site because it was advertised as being available. Had I known, I wouldn't have placed the order, but customer service was responsive and friendly.

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Frederic C.
purchased on 05/12/2023
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2 /5
★★☆☆☆

Order did not correspond to the dimensions requestedToo long to solve the problemNo pumps delivered with the bracelet

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Florence D.
purchased on 14/11/2023
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3 /5
★★★☆☆

EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.

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Alex L.
purchased on 17/11/2023
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