Reviews Abpconcept

Perfect result as ordered

I ordered a made-to-measure bracelet online. Right from the start, the team was there to advise me, and my requests were dealt with promptly. The welcome in the boutique and the service were perfect, as was the repair of my watches. The timescales announced were respected. The quality of their leathers is fantastic, and I highly recommend them.

Serious, on-time delivery, compliant product

Great work ! perfect bracelets

I am very satisfied with the buckle and pumps purchased on the site. They fit perfectly! Fast, careful shipping!

Everything ok

Beautiful work! Perfect!

EXCELLENT SERVICE

Large selection, good value for money, fast delivery

Hello, I bought 3 bracelets from ABP. I am delighted with them. I only put 3 stars because for the last one, I ordered a grey one and received a black one. I sent 2 messages and received no reply. The bracelets are great and the communication is a point of attention.

Hello Speed of delivery Quality of the products Yours sincerelyGuy

I have had over a dozen custom watch straps made by ABP. Their workmanship is always impeccable and the leather, no matter what type, is always of the highest quality. I've used other companies to make custom straps in the past, but no one has come even close to the quality I receive from ABP. And the many, many options to tailor your choice to exactly what you want is wonderful.

Great quality and great variety ofChoices.

Very good quality

Received my bracelet much later than expected, and with the wrong buckle, ordered the one in PVD Pink Gold, and received the one in Gold instead, no what I wanted.

Product conforms, fast delivery, good value for money!

This watchband suits me perfectly.

The thickness of the bracelet is too small, which is not compatible with the watch. However, it seemed to me that the model was mentioned for this bracelet on the site. So I won't be able to use it.

Real expertise and impeccable product quality. Thanks to the whole team

Leather quality is disappointing. ABP had accustomed us to much better!

Customer for several years.perfect.sound advice, quality products.

I never received the wristwatch

Great choice of fine products.Unfortunately the slowest website in the world. Takes 10 seconds to load each page. Seriously tempted to go shop somewhere else,

Quick delivery; high quality watch accessories.

Inadequate folding claspI regret that the folding clasp was not tested with the strap with which it was sold (strap too thick for the clasp). I am disappointed by the attitude of the seller, who seemed to think that I didn't know how to use a folding clasp; who offered an exchange when I asked for a refund. I am satisfied to have been refunded. What a waste of time, for them as well as for me!

Good materials, quick delivery, excellent service.

Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.

Precise simple punctual

The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again

All bracelets purchased from this company are of the highest quality, with meticulous craftsmanship. Wide choice of leathers and skins for a customized, made-to-measure bracelet.

ABP sent me the wrong size strap. I then had to print the return label, go to the postal office and send back the strap. I never got a confitmation of reception, or any message for that matter. I am still waiting for the right strap.ad on: had contact with ABP after all. They apologized, send the correct strap and added an aditional strap to make up for the inconvenience.

Quick and free shipping, quality product, quality customer service

High-quality products (watch straps) and attractive strap customization options to make your watch look unique!

Good follow-up, courteous staff committed to customer relations

Order received very quickly, with particular care taken with the packaging, which contributes to the pleasure of the purchase!

A friendly, professional team providing excellent service. Add a very large stock: a must!

Perfect.fast and quality product.thanks

I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.

I ordered 4 straps, using their guidelines. Three are useless to me.The rubber strap wont fit the specific model I ordered it for. And the guidelines given to order their stretch fabric straps are erroneous as the ones I ordered were too small and don't fit me.When alerted, the company offered to exchange or refund but they expect me to send the items back to them overseas at my own cost.

Perfect, practical, quality rubber strap