Reviews Abpconcept

Quick delivery; high quality watch accessories.

Inadequate folding claspI regret that the folding clasp was not tested with the strap with which it was sold (strap too thick for the clasp). I am disappointed by the attitude of the seller, who seemed to think that I didn't know how to use a folding clasp; who offered an exchange when I asked for a refund. I am satisfied to have been refunded. What a waste of time, for them as well as for me!

Good materials, quick delivery, excellent service.

Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.

Precise simple punctual

The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again

All bracelets purchased from this company are of the highest quality, with meticulous craftsmanship. Wide choice of leathers and skins for a customized, made-to-measure bracelet.

ABP sent me the wrong size strap. I then had to print the return label, go to the postal office and send back the strap. I never got a confitmation of reception, or any message for that matter. I am still waiting for the right strap.ad on: had contact with ABP after all. They apologized, send the correct strap and added an aditional strap to make up for the inconvenience.

Quick and free shipping, quality product, quality customer service

High-quality products (watch straps) and attractive strap customization options to make your watch look unique!

Good follow-up, courteous staff committed to customer relations

Order received very quickly, with particular care taken with the packaging, which contributes to the pleasure of the purchase!

A friendly, professional team providing excellent service. Add a very large stock: a must!

Perfect.fast and quality product.thanks

I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.

I ordered 4 straps, using their guidelines. Three are useless to me.The rubber strap wont fit the specific model I ordered it for. And the guidelines given to order their stretch fabric straps are erroneous as the ones I ordered were too small and don't fit me.When alerted, the company offered to exchange or refund but they expect me to send the items back to them overseas at my own cost.

Perfect, practical, quality rubber strap

Excellent Service

Delivery on time, product conforms.

Shipment compliant and above all very fast, bracelets as I like them, I highly recommend the store.

Great quality. Fast global shipping.

Perfect, the bracelet was just as I wanted it, excellent workmanship and very fast delivery. Thank you and keep up the good work.

I ordered a bracelet for a BR watch, on receipt the bracelet was far from the description in terms of compatibility and quality, ABP moreover acknowledged this in a reply email, I sent the bracelet back, ABP took 10 days to make the refund and refused to pay the return postage (2.75). I would even say that they tried to get me to send it back by ordinary mail, so they could have invoked non-receipt to simply avoid the refund! never again from them!

Quick and simple service, product was exactly as described.

All cool !Thank you

Very good service I recommend

I received a completely different strap from the one I ordered. No one in the company wants to talk about the complaint.

Material arrived on time, as ordered.

Perfect. Thank you

Perfect service, as usual.

Strap exactly as described. Quick delivery. Looks great!First class service and product.

Super boutique, original concept and quality

Fast service and compliant product

Beautiful!!!

Poor quality. Plastic, not real leather. The brown strap when worn its stretches and turn another color and looks like it will break soon.

Great customer service and products are always made at the highest possible quality.

Easy to use website and order system.Fast shipping and fair pricing.Nice and high quality item.Item features as described.

Super service, superb product and exelent communication.

Fast and compliant, thank you.

Excellent client service.Excellent product.Very fast service and delivery.Highly recommended