/10
★★★★☆
based on 2019 reviews published
★★★★☆
based on 2019 reviews published
Latest customer reviews
5
/5
★★★★★
I ordered a watchband which arrived very quickly. Can't wait to put it on my Mémovox ... Christmas gift
Xavier D.
purchased on 01/12/2023
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5
/5
★★★★★
I am a satisfied customer because orders are processed as quickly as possible and the team did everything possible to accommodate me. I ordered the wrong size, wrote an email and was sent the right size without any complications or fuss - that's what I call customer service
Fabian F.
purchased on 01/12/2023
5
/5
★★★★★
The team at ABP was extremely helpful and responsive to meet my needs, the product is fantastic as well.Great job!
Walter A.
purchased on 07/12/2023
5
/5
★★★★★
Amazing I will always buy again
Customer
purchased on 29/11/2023
5
/5
★★★★★
Great alligator watch straps, exactly as described and better value than I could possibly find elsewhere by a large margin.
Ray F.
purchased on 29/11/2023
3
/5
★★★☆☆
I was looking for a yellow leather item and ordered it from this site because it was advertised as being available. Had I known, I wouldn't have placed the order, but customer service was responsive and friendly.
Frederic C.
purchased on 05/12/2023
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5
/5
★★★★★
Good experience. Good customer relations
Laurent C.
purchased on 28/11/2023
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5
/5
★★★★★
Better than I imaginedBravo
Pierre
purchased on 05/12/2023
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5
/5
★★★★★
ABC Concept
Dennis
purchased on 04/12/2023
5
/5
★★★★★
Good service despite supply problems
Jacques A.
purchased on 05/12/2023
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5
/5
★★★★★
Excellent! Flawless transaction. Thank you for customization of ready-to-send strap.
Denis
purchased on 29/11/2023
1
/5
★☆☆☆☆
I bought two straps. A year ago I bought the same strap and I love it. Reason to buy two the same straps again. The new straps have a colour I don't like and the size differs from the one I bought a year ago, so I have send the straps back to Paris. ABP is willing to make two new straps, but I am afraid it is gonna take a long time before I have two new straps. I have paid more than 400 euro for straps and to send them back and I don't know when I have the new straps. So I wait and see what will happen
Boudewijn
purchased on 01/12/2023
5
/5
★★★★★
From order to receipt into Australia was only one week to be delivered into Adelaide.
Peter M.
purchased on 29/11/2023
5
/5
★★★★★
Fast and beautiful products, I recommend.
Alain
purchased on 29/11/2023
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5
/5
★★★★★
I got exactly what I ordered - leather samples. So now I have good idea what leather to choose for custom made watch strap.
Jiri
purchased on 21/11/2023
5
/5
★★★★★
5* !!!??????Thanks!
François M.
purchased on 29/11/2023
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5
/5
★★★★★
Very easy to reach by phone and they are very accommodating.
Jmalo
purchased on 28/11/2023
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5
/5
★★★★★
Order: standard bracelet but specific request for pump holes. Product received promptly, perfectly in line with my expectations. Good quality and fair price. Would recommend.
Domi
purchased on 17/11/2023
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2
/5
★★☆☆☆
Order did not correspond to the dimensions requestedToo long to solve the problemNo pumps delivered with the bracelet
Florence D.
purchased on 14/11/2023
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4
/5
★★★★☆
I've placed several orders (watchbands and belts). The materials are noble and of quality, the shipping fast for items in stock and the prices attractive. I decided to order a made-to-measure watchband. The order and manufacture were taken quickly, but the result is well below the usual production.
Martial B.
purchased on 21/11/2023
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5
/5
★★★★★
When a customer comes back, it's a good sign: neat bracelets, fast shipping, I recommend it!
Florian D.
purchased on 22/11/2023
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5
/5
★★★★★
Perfect, compliant and on time
Xavier B.
purchased on 22/11/2023
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5
/5
★★★★★
Top bracelet, super fast delivery and as a gift (?) a headphone pouch. Highly recommend
Fabio A.
purchased on 22/11/2023
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5
/5
★★★★★
Beautiful alligator strap. Undoubtedly the best quality for price available. Very fast delivery.
Cneilustomer
purchased on 13/11/2023
5
/5
★★★★★
Fast shipping and a great product. I am impressed by the quality and will surely order again from ABP.
Jon C.
purchased on 21/11/2023
5
/5
★★★★★
Top-notch as always!
Client
purchased on 13/11/2023
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1
/5
★☆☆☆☆
Watch strap was made with a damaged piece of skin, customer support was not helpful.
Sam
purchased on 13/11/2023
5
/5
★★★★★
Fast, compliant and high quality
Mickael K.
purchased on 20/11/2023
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3
/5
★★★☆☆
EDIT: I'm in communication now, they responded after a couple of weeks. If they provide adequate solution to the problem the review will be altered. ****OLD****I have informed ABP Concept of my complaint by e-mail and web form; however, this company does not respond to my complaint. The complaint concerns order no. 30229, a custom-made alligator strap for 360 euros to be made for a Cartier watch.I received the order incomplete, as the folding buckle ordered was missing. Furthermore, when I had the strap fitted by my watchmaker jeweler, it turned out that it didn't fit. The leather is too thick to pass through the original Cartier folding clasp. Not only did the watchmaker indicate that the leather was too thick, but also that the two parts of the strap were not of equal thickness. One part of the strap is thinner than the other. So far, the company has delivered a custom-made strap that doesn't fit, has been shipped without all the parts ordered and the company doesn't answer questions via its website or e-mail. Solution requested: send a new strap that fits and is complete with all parts ordered.ENGLISH:Custom strap (EUR 360,-) does not fit, leather too thick for original cartier deployant, ordered deployant not received, company is not responding via website nor email. As such, terrible experience. Avoid. Requested solution. Send strap that actually fits, respond to communication and deliver all parts of the order.
Alex L.
purchased on 17/11/2023
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1
/5
★☆☆☆☆
Far from a premium experience.It is striking to me that an artisan asks you to pay items worth just below the price range of Hermès but with a shipping service that is neither reliable, nor efficient.I have been waiting all in all over a month now for a leather Arceau bracelet. The atelier takes up to 2 weeks to prepare and finalize the bracelet, prior to handing it over to Colissimo (French postal and shipping services) which took so far over 20 days to first send the package through the wrong channel, and while trying it for the second luck, shipping it to La Martinique (French Dom Tom island).Fun fact I live in Denmark... !The only star remain for Clémence who is taking care of the client relations and who tried to follow up on the situation.Not worth the hustle.
Garance K.
purchased on 10/11/2023