/10
★★★★☆
based on 2019 reviews published
★★★★☆
based on 2019 reviews published
Latest customer reviews
5
/5
★★★★★
Real expertise and impeccable product quality. Thanks to the whole team
William B.
purchased on 31/08/2023
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2
/5
★★☆☆☆
Leather quality is disappointing. ABP had accustomed us to much better!
Henri G.
purchased on 30/08/2023
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Answer from Abpconcept
Hello Mr Gilson, what aspect of leather did you find disappointing?
5
/5
★★★★★
Customer for several years.perfect.sound advice, quality products.
Antoine
purchased on 29/08/2023
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1
/5
★☆☆☆☆
I never received the wristwatch
Thomas V.
purchased on 22/08/2023
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Answer from Abpconcept
Hello Mr Verdon, the parcel has just been returned to us, our team will contact you. Sorry for the inconvenience.
4
/5
★★★★☆
Great choice of fine products.Unfortunately the slowest website in the world. Takes 10 seconds to load each page. Seriously tempted to go shop somewhere else,
Karel V.
purchased on 21/08/2023
5
/5
★★★★★
Quick delivery; high quality watch accessories.
Jcf
purchased on 20/08/2023
3
/5
★★★☆☆
Inadequate folding claspI regret that the folding clasp was not tested with the strap with which it was sold (strap too thick for the clasp). I am disappointed by the attitude of the seller, who seemed to think that I didn't know how to use a folding clasp; who offered an exchange when I asked for a refund. I am satisfied to have been refunded. What a waste of time, for them as well as for me!
Reinach
purchased on 15/08/2023
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5
/5
★★★★★
Good materials, quick delivery, excellent service.
G C.
purchased on 22/08/2023
1
/5
★☆☆☆☆
Never received my package never received a response to my inquiries about the package not arriving I will be filing a charge back.
Customer
purchased on 03/08/2023
Answer from Abpconcept
Hello Sir, we just discovered that your strap is kept by the customs in Cincinnati since August 7th ... we will call DHL immediately. Sorry for this issue during the delivery process. My colleague will keep you updated by email.
5
/5
★★★★★
Precise simple punctual
Loïc C.
purchased on 23/08/2023
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1
/5
★☆☆☆☆
The strap sent was the wrong size & not the same colour as depicted on your site. Also the holes were out of alignment with the deployment clasp. Finally, you failed to respond to my messages.I will not deal with you again
R F.
purchased on 23/08/2023
Answer from Abpconcept
Dear Richard, unfortunately we have no email from you ... could you resend what you wrote on this email address : [email protected] ?
5
/5
★★★★★
All bracelets purchased from this company are of the highest quality, with meticulous craftsmanship. Wide choice of leathers and skins for a customized, made-to-measure bracelet.
Dominique C.
purchased on 22/08/2023
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4
/5
★★★★☆
ABP sent me the wrong size strap. I then had to print the return label, go to the postal office and send back the strap. I never got a confitmation of reception, or any message for that matter. I am still waiting for the right strap.ad on: had contact with ABP after all. They apologized, send the correct strap and added an aditional strap to make up for the inconvenience.
Michiel K.
purchased on 03/08/2023
5
/5
★★★★★
Quick and free shipping, quality product, quality customer service
Christopher
purchased on 13/08/2023
5
/5
★★★★★
High-quality products (watch straps) and attractive strap customization options to make your watch look unique!
Stephane D.
purchased on 16/08/2023
5
/5
★★★★★
Good follow-up, courteous staff committed to customer relations
Alainbaratoux
purchased on 06/08/2023
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5
/5
★★★★★
Order received very quickly, with particular care taken with the packaging, which contributes to the pleasure of the purchase!
Nicolas B.
purchased on 15/08/2023
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5
/5
★★★★★
A friendly, professional team providing excellent service. Add a very large stock: a must!
Christ68
purchased on 09/08/2023
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5
/5
★★★★★
Perfect.fast and quality product.thanks
Marre D.
purchased on 15/08/2023
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1
/5
★☆☆☆☆
I ordered a watch bracelet from ABP costing about US$220. Before it was delivered, their carrier, DHL, demanded US$45 in customs duty, which I paid. A month after I received the bracelet, DHL demanded an additional US$203 for customs. DHL is threatening to ruin my credit, but they refuse to provide documentation for the duty owed. I presented this situation to customer service at ABP who replied that "this is outrageous" and promised to look into the matter and "do something to make it right." That was a month and a half ago and I never heard another word from ABP. If ABP continues to use DHL as their carrier, the lest they can do is stand up for their customers and follow through on their promises of customer service.For ABP's purposes, this event is regarding order #28076 and refers to their email from Diana to me dated 5 July 2023.
Buzz
purchased on 26/08/2023
3
/5
★★★☆☆
I ordered 4 straps, using their guidelines. Three are useless to me.The rubber strap wont fit the specific model I ordered it for. And the guidelines given to order their stretch fabric straps are erroneous as the ones I ordered were too small and don't fit me.When alerted, the company offered to exchange or refund but they expect me to send the items back to them overseas at my own cost.
Shahram M.
purchased on 14/08/2023
5
/5
★★★★★
Perfect, practical, quality rubber strap
Manu
purchased on 06/08/2023
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5
/5
★★★★★
Excellent Service
Pitumbur R.
purchased on 06/08/2023
5
/5
★★★★★
Delivery on time, product conforms.
Cliente
purchased on 01/08/2023
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5
/5
★★★★★
Shipment compliant and above all very fast, bracelets as I like them, I highly recommend the store.
Alfred
purchased on 07/08/2023
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5
/5
★★★★★
Great quality. Fast global shipping.
Juan C.
purchased on 01/08/2023
5
/5
★★★★★
Perfect, the bracelet was just as I wanted it, excellent workmanship and very fast delivery. Thank you and keep up the good work.
Rod M.
purchased on 01/08/2023
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1
/5
★☆☆☆☆
I ordered a bracelet for a BR watch, on receipt the bracelet was far from the description in terms of compatibility and quality, ABP moreover acknowledged this in a reply email, I sent the bracelet back, ABP took 10 days to make the refund and refused to pay the return postage (2.75). I would even say that they tried to get me to send it back by ordinary mail, so they could have invoked non-receipt to simply avoid the refund! never again from them!
Starck
purchased on 06/08/2023
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5
/5
★★★★★
Quick and simple service, product was exactly as described.
Peter O.
purchased on 03/08/2023
5
/5
★★★★★
All cool !Thank you
Jmp
purchased on 27/07/2023