8.9/10
★★★★☆
based on 1916 reviews published

Latest customer reviews

1 /5
★☆☆☆☆
Bought two Rolex straps from ABP, The shipment was lost in mail, and communication started to fix the missing straps, They answered two email politely, then stopper answering my emails, and haven't heard from them since.Don't expect them to fix any problems that occur.
User icon
Morten R.
purchased on 26/06/2021
5 /5
★★★★★
Good servive, acceptable delivery time
User icon
Henning K.
purchased on 23/06/2021
5 /5
★★★★★
Amazing product. Easy to order. Excellent service!!!
User icon
Nicholas
purchased on 23/06/2021
5 /5
★★★★★
I award them 5 stars at the moment, I had a strap sent which thereWas a problem with,it was well made but do to a mix up theyare hopefully putting it right but a great looking strap and delivered on time
User icon
Rp D.
purchased on 22/06/2021
5 /5
★★★★★
Very good:- quality- service
User icon
Daniel
purchased on 21/06/2021
Translated review
5 /5
★★★★★
I keep coming back for more straps because of the quality and choice of materials. The turn around time is also surprisingly quick for custom orders. I love ABP Concept!
User icon
Lisa B.
purchased on 21/06/2021
4 /5
★★★★☆
Great strap. Superior craftsmanship. The only downfall, which is a big one, is the strap does not fit the timepiece that I purchased it for.
User icon
Anonymous
purchased on 17/06/2021
5 /5
★★★★★
Excellent service, quick processing and shipment. Product superb, just as ordered.
User icon
Leo
purchased on 16/06/2021
5 /5
★★★★★
Absolutely best business.
User icon
Albert M.
purchased on 14/06/2021
1 /5
★☆☆☆☆
Just take a moment to check your emails please and find out what happened with the customer order strap doesn't fit the watch r rolex strap and a custom made strap peeling off only after 3 months of usage
User icon
Ajeel A.
purchased on 14/06/2021
5 /5
★★★★★
Excellent and very fast delivery.
User icon
Leilao
purchased on 11/06/2021
5 /5
★★★★★
Absolutely beautiful craftsmanship, helpful staff, items arrived faster than expected and beyond my expectation! Merci beaucoup!Cindy Vines
User icon
Cindy V.
purchased on 10/06/2021
5 /5
★★★★★
Perfect quality perfect support !
User icon
Tayfun
purchased on 09/06/2021
1 /5
★☆☆☆☆
More then 3 weeks after I have placed my order the package has not arrived.Limited to no response to my requests for updates on shipping status, and my eventual request for cancellation is also still pending response.
User icon
Dlc
purchased on 09/06/2021
5 /5
★★★★★
I got a VIP service.A special thanks to Damien for his help.
User icon
Jean-pierre S.
purchased on 09/06/2021
4 /5
★★★★☆
I ordered a strap along with a steel-finished folding clasp. At first, I received only the strap, of which the quality is very good, but not the clasp. I sent emails to inquire about this, but there was no response after a few days; I had to make an international phone call to request for the missing clasp. Yet, the clasp that arrived was of a wrong colour -- yellow gold! I sent another email regarding this 2 weeks ago but there was no response again. I wonder if they ever read the customers' emails.Additional notes:Not having been informed, I received the correct steel clasp a few days later. Problem solved!
User icon
Kt
purchased on 01/06/2021
5 /5
★★★★★
All the bands where just perfect!!
User icon
Rick H.
purchased on 07/06/2021
5 /5
★★★★★
Great watch straps as always. The ABP team does fantastic work---I can't recommend them enough for custom watch straps. Thank you very much!
User icon
William H.
purchased on 03/06/2021
5 /5
★★★★★
Great service and great products.
User icon
Joakim
purchased on 02/06/2021
1 /5
★☆☆☆☆
Strap for Omega Seamaster.This rating is for the second strap I purchased. The first one I purchased was excellent, so I decided to go for a second one.I copy/pasted all the measures I had used for the first strap. I also included a link on comments of the make and model.I made a mistake on the width. This mistake had been corrected on the first one. The second time they processed it as it was entered. While I understand I made a mistake, I also understand that if I add the make and model ABP checks if it fits and corrects these errors by confirming back with the customer.I wrote to Customer Service. Twice. Never heard from them. Went from being blown away by quality to being extremely disappointment by a treatment of silence. Not one word have I heard from my past two emails. It went from 10 to 0.Not purchasing anything else.
User icon
Ruben V.
purchased on 31/05/2021
5 /5
★★★★★
Outstanding product and customer service to match! I have purchased from ABP Concept both in their Paris store as well as online and have had great experiences. On this particular order, I ordered a different style strap and chose the wrong size. Instead of having to send the wrong straps back and pay shipping to return and for the new items, they just shipped me the correct size. That saved me 1/2 the shipping costs and probably 2 weeks in transit and processing times. I highly recommend ABP and they have terrific products at vey competitive pricing.
User icon
Larry L.
purchased on 31/05/2021
5 /5
★★★★★
Beautiful quality bespoke watch strap for my Panerai? Very pleased with the quality and finish
User icon
Erik V.
purchased on 26/05/2021
5 /5
★★★★★
Very fast delivery, excellent service, communication and advice prior to purchase. Prompt response to questions submitted via email.
User icon
Eamon F.
purchased on 26/05/2021
5 /5
★★★★★
Excellent product and quick service.
User icon
Db
purchased on 25/05/2021
5 /5
★★★★★
Amazing product! Great service!
User icon
Mureed N.
purchased on 24/05/2021
1 /5
★☆☆☆☆
I bought a bracelet for my Rolex 126600, and despite the specification of the model at the time of ordering, it is not valid for this watch, I have pictures of its poor condition, for me it was not a good buying experience.
User icon
Jesus R.
purchased on 24/05/2021
Translated review
5 /5
★★★★★
Simply the best watch straps in the world. The consistency of product can only be explained by hand finishing at every step.
User icon
Amin M.
purchased on 24/05/2021
5 /5
★★★★★
Easy process of ordering. Vast collection to choose from. Very fast dispatch and shipping. Super pleased.
User icon
Nikolaos L.
purchased on 24/05/2021
5 /5
★★★★★
Excellent watch straps!!!!
User icon
Joe S.
purchased on 21/05/2021
5 /5
★★★★★
Ordered a phone case. Looks exactly as pictured. Great service - it came before the expected delivery date. Will definitely order from them again
User icon
Mrs C.
purchased on 20/05/2021