★★★★☆
based on 2101 reviews published
Latest customer reviews
Proactive communication regarding order status, shipping, etc. Outstanding workmanship! Very pleased with my purchase experience.
Sublime quality and craftsmanship.
Eventhough I am buying products from Dubai, the service feels as if they are here in the same city. Very fast to respond and great support.
GREAT QUALITY!
This is the 2nd bracelet I've ordered from ABP. Once again I find the same quality of work. I congratulate you.
Not much to say re service. My order acknowledgement advised 15-20 days to make the strap. It was about 20 working days until the strap was dispatched. I had no other communication with ABP Concept. The product itself was very impressive. And so it should be for the price. I would shop with ABP Concept again.
Straps were of really nice quality, however I ordered the oysterglide type clasp, and it was horrible. In fact, it seemed to be the exact crappy chinese one that I also bought on eBay for $15. Only problem is ABP sells them for $40. For a boutique luxury watch accessory shop, they should be providing higher quality after market clasps, or at least price them inline what everyone else charges for them. Mentioned this to customer service and no one responded to me, even after spending hundreds of dollars in the store.
Wonderful customer care and service. Extremely professional and quick response to any problems.
I sent you a mail asking why the thickness was so small and you told me that the NATO strap has to be thin, I understood your explanation but I have to say that since the Big Pilot IWC is quite heavy, after a few day of use I see that the fixing hole is deforming. I am not an expert like you but I think that the strap for a watch like this should be more robust. I think it will be heavily damaged soon, and it's a pity for an expensive strap like this. I think you should use different thickness on different parts of the strap.
Excellent service and product. Great variety of choices.
Fantastic strap from hornback alligator for a Rolex GMT Master IIIt fitted like being made by especially for this watch although it took me some timeDelivery was excellentWorth every penny of it. Vassilis
All ok best konrad
My second order to this french company and happy. Prices are very decent. There are not many like this one around. Will surely order again.
My alligator watch strap arrived exactly as described. The quality and craftsmanship of the strap is excellent. I would recommend ABP for high end watch straps.
Durable, beautiful product, just as pictured. Will buy from ABP again for sure.
Unique and elegant pieces Thank you
The service is perfect as well as the quality of the products delivered. The only problem I suffered is that the brillancy/shade of the strap colors seen freom the computer are very different from the real ones.I ordered a brillian sky blue strap and I received a dull pale blue instead. Not what I expected .
Perfect and quality
Super quality and price accordingly. Excellent communication, with exchange of photos in case of doubt/question. And unbeatable results
I recommend it!
Outstanding! Beautiful craftsmanship an very fast service, I could not be more pleased with ABP!
Hello. Everything is great. The phone availability, the reactivity of the exchanges in and of course to finish the irreproachable quality of the bracelet. Thank you very much.
Very good communication despite the distance, manufacturing time perfectly respected, careful and fast shipping, and the bracelet...superb! I really admire your work, you're one of the guardians of French craftsmanship. I've ordered two bracelets from you, and I'll be back again.
Shipment was prompt. Quality of products is excellent. Will consider for future purchase.
I ordered and got the strap which I thought will fit . But it doesn't as it's too wide . There were no options for width . That's why the mistake has happened . Your website doesn't even accept my watch code . That's why wrong strap has come to me ??
Have so far ordered 3 straps. Excellent product and service. Damien, one of their staff was extremely helpful and patient with me when I was asking him of photos of strap leathers. Highly recommend.
Perfect. Fast delivery and the bracelet is exactly what I expected, the leather seems to be of excellent quality.
Excellence!
Nice? strap? with? suitable price
Perfect packaging, items as described. Will purchase again
Good service, online order was treated fast. Though I got a notification that it would take up to 20 days to get delivered because it was a custom order, albeit it actually wasn't (I ordered standard pieces/nato-bracelet). But it was a mistake and the customer support answered quickly (<24h). On the "negative" side, they work with French Post and it was a bit a pain in the *** to get the parcel delivered. The street number on the address was wrong and it took several calls and even a 15km drive to the regional distribution center to get the address right. But I guess it's not ABP's fault.
Non-existent customer service. Do not answer emails. No response to my refund request.
Top company!
Bracelet announced in stock on the website but in fact not, up to 3-4 extra weeks needed to manufacture the missing parts. Fortunately this was limited to about 1 week in my case, but this should be communicated before ordering to be perfect.
Excellent service. Communication was very good. Offered different options. Great quality strap.
Very pleased with my custom watch strap
High quality product, efficient service.
Very good quality and nice service, excellent!
Super service
Delighted with my purchase custom made bracelet