Reviews Abpconcept

It takes long time from order to delivery.

Poor stitching of NATO Strap in that, within one week, one of the stitches in the NATO Strap came undone and I had to Superglue it where the stitch came undone. Also, the Buckle is very thin. For a large watch 43mm, it appears flimsy in contrast to the watch. The customization was exactly as described and completed quickly which is why the review is two stars instead of one, but incredibly flimsy craftsmanship from an ostensibly higher end brand. Disappointed!!

Perfect, telephone contact/product/delivery times respected

Long shipping timeProduct does not match pictures (different color)

Superbly crafted products, as well as extremely kind, friendly, and helpful customer service. I've tried high quality leather straps before, but ABP is on another level. Some “high end” sellers are more name and hype than delivery. ABP does have a reputation as an elite maker, but that reputation is based on the quality of their work, and value of their products, not just a name.

Good advice and fast delivery.

Hi There, we loved your product the only thing is the watch strap gets dirty so quickly. What's the best way to clean it??

Fantastic service! I was not satisfied with some small findings on my strap. ABP remade my strap without any hesitation and the result was perfect. If I was to feedback anything it would be a little faster reply on the email.

Excellent service.

Superb buffalo strap integrating the folding clasp of my Datejust. Very nice. Thank you for this. Would recommend.

Excellent product and great customer service.

HorribleTook dozens emails to get my custom strapReceived it 8 months later Shop elsewhere

Super service

Excellent advice and product

You have Dear Team - Diana ,Damien -

Great, quality is impeccable

Excellent products - great shop - nice people

I received the wrong strap and was notified by ABP that I could send it back (at my expense) and they would redo the order. Instead, I asked for an exchange or a refund and after several emails and a month and a half later I have yet to get a single response from ABP. They now have the original strap back and I am just waiting on a response. Interestingly, prior to placing my order, they were very responsive.

Quality of product and shipping speed is exceptional. Returning customer and still satisfied.

Excellent service, I would highly recommend this company.

I had given ABP my wrist size in (mm) and I was uncertain between L or XL...my wrist size which was measured many times to make sure and is just under 8mm so I chose L, because of the variance in mm for sizes. When my blue denim alligator/croc? leather band came in for my Rolex datejust ll 41mm, the band was beautiful and high quality, but it was way to short. Had the band installed by my local jeweler on the watch, and had it extended as far as allowed, and it is so tight....I am hoping that it will give a little through wear.My recommendation when ordering from them is to just dictate your wrist size and leave it at that, and have them make the decision; my wrist size was in between L and XL, but now I know and it was costly.

Poor quality The loop is of very poor quality.very disappointed

Very serious, know-how, availability, everything is perfect.

Perfect as usual, magnificent result, thank you ABP and thank you Diana my interlocutor!!Etienne G

Wonderfully simple and great experience. Great quality product. Draws a lot of appreciation and also where from comments.

The strap is terrific. BUT I also ordered spring bars which did not arrive and I am not receiving responses to my emails to rectify the problem

Fast, careful delivery with quality, compliant items.

Nice and beautiful products,

Strap came with no holes (they were added at the moment of purchase). Poor quality of stitching, uneven. Color specified was dark brown. Real color is like a taupe. Send an email with my claims uppon reception and never received a reply. The quality does not reflect de price above 200 euros. Straps for less than a quarter the price do the job and don't have uneven stitching.

Responsive customer service and a quality product. My Tudor Black Bay looks great!

Very satisfied of my goods

Excellent quality! Excellent Condition!

Great product with great quality material and great workmanship! Only, if the shipping was any faster given the steep shipping charges

Perfect, very serious, beautiful workmanship, magnificent watchband.

True artisans, beautifully done custom straps. I will certainly buy again.

Very good workmanship and good quality bracelets that last.

The best handmade watch strap you can buy. The quality is second to non and the customer service wonderful. My next order will be for my Blancpain Villaret. I'm playing with designs at the moment.

Stingray strap looks a little bit plasticAligator leather the same. I think it's the way they treat/polish the leathers.Size run a little bit big vs what they describe

Quick, responsive service.

I am a returning customer because the quality and service is absolutely exceptional.