Reviews Abpconcept

Excellent products - great shop - nice people

I received the wrong strap and was notified by ABP that I could send it back (at my expense) and they would redo the order. Instead, I asked for an exchange or a refund and after several emails and a month and a half later I have yet to get a single response from ABP. They now have the original strap back and I am just waiting on a response. Interestingly, prior to placing my order, they were very responsive.

Quality of product and shipping speed is exceptional. Returning customer and still satisfied.

Excellent service, I would highly recommend this company.

I had given ABP my wrist size in (mm) and I was uncertain between L or XL...my wrist size which was measured many times to make sure and is just under 8mm so I chose L, because of the variance in mm for sizes. When my blue denim alligator/croc? leather band came in for my Rolex datejust ll 41mm, the band was beautiful and high quality, but it was way to short. Had the band installed by my local jeweler on the watch, and had it extended as far as allowed, and it is so tight....I am hoping that it will give a little through wear.My recommendation when ordering from them is to just dictate your wrist size and leave it at that, and have them make the decision; my wrist size was in between L and XL, but now I know and it was costly.

Poor quality The loop is of very poor quality.very disappointed

Very serious, know-how, availability, everything is perfect.

Perfect as usual, magnificent result, thank you ABP and thank you Diana my interlocutor!!Etienne G

Wonderfully simple and great experience. Great quality product. Draws a lot of appreciation and also where from comments.

The strap is terrific. BUT I also ordered spring bars which did not arrive and I am not receiving responses to my emails to rectify the problem

Fast, careful delivery with quality, compliant items.

Nice and beautiful products,

Strap came with no holes (they were added at the moment of purchase). Poor quality of stitching, uneven. Color specified was dark brown. Real color is like a taupe. Send an email with my claims uppon reception and never received a reply. The quality does not reflect de price above 200 euros. Straps for less than a quarter the price do the job and don't have uneven stitching.

Responsive customer service and a quality product. My Tudor Black Bay looks great!

Very satisfied of my goods

Excellent quality! Excellent Condition!

Great product with great quality material and great workmanship! Only, if the shipping was any faster given the steep shipping charges

Perfect, very serious, beautiful workmanship, magnificent watchband.

True artisans, beautifully done custom straps. I will certainly buy again.

Very good workmanship and good quality bracelets that last.

The best handmade watch strap you can buy. The quality is second to non and the customer service wonderful. My next order will be for my Blancpain Villaret. I'm playing with designs at the moment.

Stingray strap looks a little bit plasticAligator leather the same. I think it's the way they treat/polish the leathers.Size run a little bit big vs what they describe

Quick, responsive service.

I am a returning customer because the quality and service is absolutely exceptional.

Good quality with wide variety of styles and sizes available to suit your watch without needing to go custom.

Very good quality in time

Product is okDelivery too long with no information.Basic packaging for a 230€ alligator strap

ABP is the best! So kind and always there to help and answer my questions.

Magnificent product, beautiful leather with meticulous finishing! The finish on my 1981 Rolex Sea-Dweller is top class. The delivery time was respected. I recommend ABP without hesitation. They're true craftsmen, and we're lucky that these people still exist!Steve from Switzerland.

I bought a strap for my Rolex Air King but the fit to the height of the lugs was terrible despite being listed for that model. ABP admitted the issue so I returned for a refund but didn't include the original postage despite the product issue being theirs. Ended up £20 or so out of pocket from the experience and hence I won't use them again unfortunately.

Excellent quality product with equal service and delivery.

The product arrived late.

Happy with the product and customer service. Took a bit too long to be sent off, and there were some issues with the parcel being returned. Other than that great experience.

I have had nothing but the best experience with ABP and would highly recommend the company. I have purchased five different bands ranging from basic rubber to one made from my own leather. The workmanship is fantastic and the responsiveness of the people is just as good. This is the kind of true artisan business I want to see thrive in an age of mass-produced goods.

Great product, not available anywhere else

Crappy customer service. I specifically asked for quick release bar cut on the straps ( i even gave them the ref of the watch), they confirmed it but when it came it didnt have any cut. I wrote 2 emails about the problem, 0 answer until now( which is kinda frustrating this beeing my third order of a custom strap from abp). Im sorry to say that this was my last order.

From order to delivery everything went very smoothly.

Brilliant ServiceI contacted ABP after making a small error on my order and they went above what one would expect to make it right for me. The new straps arrived promptly and i am very satisfied with the whole experience. Merci

I was assisted by Damien throughout my time here and he made adjustments and clarified things whenever I asked and gave me peace of mind throughout the purchase.

My only gripe is requiring a signature for delivery by the USPS. inevitably I'm not home at delivery and then must go to the post office where they have trouble locating your package.