Reviews Abpconcept

Wonderfully simple and great experience. Great quality product. Draws a lot of appreciation and also where from comments.

The strap is terrific. BUT I also ordered spring bars which did not arrive and I am not receiving responses to my emails to rectify the problem

Fast, careful delivery with quality, compliant items.

Nice and beautiful products,

Strap came with no holes (they were added at the moment of purchase). Poor quality of stitching, uneven. Color specified was dark brown. Real color is like a taupe. Send an email with my claims uppon reception and never received a reply. The quality does not reflect de price above 200 euros. Straps for less than a quarter the price do the job and don't have uneven stitching.

Responsive customer service and a quality product. My Tudor Black Bay looks great!

Very satisfied of my goods

Excellent quality! Excellent Condition!

Great product with great quality material and great workmanship! Only, if the shipping was any faster given the steep shipping charges

Perfect, very serious, beautiful workmanship, magnificent watchband.

True artisans, beautifully done custom straps. I will certainly buy again.

Very good workmanship and good quality bracelets that last.

The best handmade watch strap you can buy. The quality is second to non and the customer service wonderful. My next order will be for my Blancpain Villaret. I'm playing with designs at the moment.

Stingray strap looks a little bit plasticAligator leather the same. I think it's the way they treat/polish the leathers.Size run a little bit big vs what they describe

Quick, responsive service.

I am a returning customer because the quality and service is absolutely exceptional.

Good quality with wide variety of styles and sizes available to suit your watch without needing to go custom.

Very good quality in time

Product is okDelivery too long with no information.Basic packaging for a 230€ alligator strap

ABP is the best! So kind and always there to help and answer my questions.

Magnificent product, beautiful leather with meticulous finishing! The finish on my 1981 Rolex Sea-Dweller is top class. The delivery time was respected. I recommend ABP without hesitation. They're true craftsmen, and we're lucky that these people still exist!Steve from Switzerland.

I bought a strap for my Rolex Air King but the fit to the height of the lugs was terrible despite being listed for that model. ABP admitted the issue so I returned for a refund but didn't include the original postage despite the product issue being theirs. Ended up £20 or so out of pocket from the experience and hence I won't use them again unfortunately.

Excellent quality product with equal service and delivery.

The product arrived late.

Happy with the product and customer service. Took a bit too long to be sent off, and there were some issues with the parcel being returned. Other than that great experience.

I have had nothing but the best experience with ABP and would highly recommend the company. I have purchased five different bands ranging from basic rubber to one made from my own leather. The workmanship is fantastic and the responsiveness of the people is just as good. This is the kind of true artisan business I want to see thrive in an age of mass-produced goods.

Great product, not available anywhere else

Crappy customer service. I specifically asked for quick release bar cut on the straps ( i even gave them the ref of the watch), they confirmed it but when it came it didnt have any cut. I wrote 2 emails about the problem, 0 answer until now( which is kinda frustrating this beeing my third order of a custom strap from abp). Im sorry to say that this was my last order.

From order to delivery everything went very smoothly.

Brilliant ServiceI contacted ABP after making a small error on my order and they went above what one would expect to make it right for me. The new straps arrived promptly and i am very satisfied with the whole experience. Merci

I was assisted by Damien throughout my time here and he made adjustments and clarified things whenever I asked and gave me peace of mind throughout the purchase.

My only gripe is requiring a signature for delivery by the USPS. inevitably I'm not home at delivery and then must go to the post office where they have trouble locating your package.

- Poor information provided by the customer service and the website as the Rolex R Strap (rubber) doesn't really fit the aesthetics of Datejust 36 Ref.16233 (there's a gap between the bezel and the strap).

I purchased 2 straps in November one was stock the other needed to be made. I received the straps and found that the one that was made was the wrong color. I contacted ABP and was told a replacement would be made and sent ASAP. I followed up on:1/2/191/9/192/11/192/26/19and 3/6/19In their response to my email dated 1/9/19 I was told the strap was being made and they will have it completed by the end of that week and sent out.as of 3/7/19 I still have not received the strap.So I have no strap, no explanation as of the status . In fact they stopped corresponding with me after the 1/9/19 email.this company came highly recommended to me but has been a major disappointment and I will tell the gentleman that gave me their recommendation (he works for a very high end jewelry store in the U.S.) that their service is horrendous and I will never purchase anything from them again and will advise others to do the same.

Well received, nickel thank you

Excellent ! Quickly sended to the other side of the world !

Exceptional quality and workmanship, easy to deal with, honest. Great experience!!

Ordered a watch strap with express delivery. Was told it had been shipped. Strap never arrived. Emailed several times and finally received a reply stating that I would be refunded express delivery and they would reship. Emailed countless times and tried calling. No reply. No strap. The order was placed over 3 months ago now!! If you must use these people ensure you pay by credit card so you stand half a chance of getting your money back if (when) they screw up and refuse to return any correspondence.

I bought a strap February the 4th.The strap was in stock so to receive it faster I paid for the FAST shipping 1-5 days.On February the 6. I got an email with a tracking number. 10 days later February 16th I received the strap! 12 days after I ordered and paid the strap.In the meantime I have sent 2 emails asking about what's going on! But NO REPLY.The strap quality is ok but the service sucks big time and I still haven't heard anything on why I have paid more for a fast shipment I didn't get ??????

I ordered a strap that was already in stock and I chose the fast shipping method 1-5 days.After 4 days I receive a email where it said it was ready to ship, now it has been 10 since I made the order and still no strap.I have tried to contact abp concept but no reply.The shipping agency tracking system is showing the strap is on it way.Very POOR response I'm not in any way satisfied with ABP CONCEPT