/10
★★★★☆
based on 1916 reviews published
★★★★☆
based on 1916 reviews published
Latest customer reviews
4
/5
★★★★☆
I have ordered a second alligator strap for my WG Daytona since the first didn't quite meet my expectations in terms of colour. This time I ordered a black one, but compared to the picture advertised, I received what looks like a very different product. I have tried emailing them, they have responded once over the course of a month. Very frustrating and I am trying to get a refund.Edit: I received a replacement strap as the one advertised. It is a great product, but it did take a very long time from start to finish.
Martin M.
purchased on 03/09/2020
3
/5
★★★☆☆
Mixt experience with my order. The leather strap for the watch is marvelous. Very nice made, even nicer than I expected it to be. For this 5 stars. Also the first contact with ABP was very friendly online and the order was very professionally handled. Again 5 stars.Disappointing was the experience when it came with the sending. The address was clearly written at the moment of the order, but ABP forgot to mention the c/o adddress. The registered package could not be delivered and was on the way back to the sender. This was the moment I missed the delivery and found out, that the committed track & trace number did not work. I had to call twice to ABP to receive the number. By e-mail was no answer after 48 hours of writing. Lastly I had to pay for the 2nd delivery for Swiss Post. For this experience only 1 star. So the mix is 3 stars overall.Thank you guys, you did a nice job for the strap which will make me happy for long time.
Daniel R.
purchased on 27/10/2020
4
/5
★★★★☆
Todo perfecto Gracias
Juan C.
purchased on 26/10/2020
1
/5
★☆☆☆☆
Spent several hundred dollars and never received a single item
Jim
purchased on 23/10/2020
5
/5
★★★★★
I have received the straps from you. I like it very much. Thank you Manager Damien for your help.
Chunyi L.
purchased on 23/10/2020
5
/5
★★★★★
I have been very satisfied with ABP and highly recommend them. I ordered 2 NATO nylon bracelets which were delivered quickly and are of very good quality for a very affordable price. On my 2nd order I even received the bracelet twice. I wrote to ABP to let them know and they told me it was a mistake but that they would be happy to offer it to me! A top-notch company! What's more, their products are compatible with Rolex, Panerai, Breitling and Cartier....
Client
purchased on 20/10/2020
Translated review
5
/5
★★★★★
My new strap exceeded all my expectations and was delivered in a timely fashion. I will be buying again from this fine firm.Michael
Michael V.
purchased on 20/10/2020
5
/5
★★★★★
Fast, nice, high quality, thank you
Zsolt F.
purchased on 19/10/2020
5
/5
★★★★★
Great service - quick shipment and great products:-)
Christian T.
purchased on 15/10/2020
5
/5
★★★★★
Quality of the products is amazing. I have bought leather straps from multiple manufacturers over the years and ABPs quality is the best I have come across.
Ville
purchased on 14/10/2020
5
/5
★★★★★
High quality products. Shipped in time, as promised. When package "dissapeard" somewhere on the way, the customer support was very helpfull and kept me well informed. I received the straps shortly after customer support was involved. Happy customer!
Satisfied C.
purchased on 14/10/2020
1
/5
★☆☆☆☆
I truly wish I had listened to the negative feedback, but I brushed it off as people judging to harshly, e.g. delays due to COVID19. I was so wrong. Same thing happened to me: delays, promises, more delays and empty promises... Finally, the strap arrives and pretty much every single measurement is wrong. Not even the lug width was correct. From there on, I have been faced with silence and EUR 300 is down the drain... Please, be smarter than I was: Don't do business with this company.
Zebastian S.
purchased on 13/10/2020
1
/5
★☆☆☆☆
Really disappointed, I thought I was calling in the professionals for a personalized watch project for my brand, but I received a sloppy made-to-measure bracelet. Customer service obviously offered to send it back (at my expense) to correct the defects, but only part of it was corrected, leaving cracks on the edges. I really don't recommend custom-made with them, for half the price there's much better elsewhere with real finishes, unfortunately not in the leather I wanted, but to choose I prefer quality.
Fuchs
purchased on 07/10/2020
Translated review
5
/5
★★★★★
Item arrived in good packaging and condition. Good quality watch band and clasp. Slight time delay which is to be expected.
Mitch S.
purchased on 06/10/2020
5
/5
★★★★★
Great Product, Great Price...
John
purchased on 06/10/2020
5
/5
★★★★★
Superb quality and excellent communication.
Chauvin C.
purchased on 02/10/2020
Translated review
5
/5
★★★★★
Although the watch band took nearly 6 weeks to arrive, it was a beautiful, bespoke watch band that improves my Bell & Ross immensely! Thank you!
Gary G.
purchased on 01/10/2020
5
/5
★★★★★
Top quality of the products and good dialogue with the store.
Chris_nor
purchased on 29/09/2020
5
/5
★★★★★
Really nice product. Well made and stylish. Perfect for my IWC Portofino.
Christopher
purchased on 28/09/2020
5
/5
★★★★★
Beautiful alligator band; perfect size and finish.
Michael S.
purchased on 25/09/2020
5
/5
★★★★★
The best at all that they do.
Charles D.
purchased on 25/09/2020
1
/5
★☆☆☆☆
Band was not compatible with watch
Kel F.
purchased on 22/09/2020
5
/5
★★★★★
Great quality product. I love the finishings on the croco strap for my reverso. Fast shipping too to Indonesia. Overall very happy and will buy again from ABP Concept Paris.
Ilul Y.
purchased on 22/09/2020
5
/5
★★★★★
I really love your strap it looks like the strap was factory made.
Salem A.
purchased on 22/09/2020
4
/5
★★★★☆
Very good communication and help to order. Received one of three items faulty (thus minus one star for bad quality control) but they proceeded with replacement without problems. Overall very satisfied with customer service.As for the quality of the straps it remains to be seen with time. They look very nice indeed.
Ioannis
purchased on 21/09/2020
1
/5
★☆☆☆☆
I haven't receive my strap yet , it's taking longer than I expected !
Jennifer C.
purchased on 21/09/2020
5
/5
★★★★★
Excellent service!
Georg G.
purchased on 20/09/2020
3
/5
★★★☆☆
I purchased an aftermarket buckle for a Cartier watch. It was not especially cheap, though as was unhelpfully pointed out to me as if I was completely naive, it is "less than 1/10th the price of a genuine.". I didn't ask for a refund or return but I expected that the quality be a bit higher for such a reputable vendor. This buckle was no better (worse in fact) than similar Chinese offerings on eBay for half the price not counting the high shipping rate. In the end, I don't really care that the buckle was poor quality, even though I expected better, but having a customer service person condescendingly explain the cost of solid gold Cartier buckles to me was unhelpful. I am quite familiar with the cost of Cartier watches and their genuine parts - I could easily buy one but I felt like pursuing another option from a trusted service like ABP. My recommendation is to 1) not sell the knockoff buckles as they tarnish the reputation of the store and 2) remind your employees that the people that shop here tend to have some vague conception of the type of product they are buying.
George U.
purchased on 19/09/2020
1
/5
★☆☆☆☆
Until today, I have not received my order (22 days from ordering)
Andrzej R.
purchased on 18/09/2020
4
/5
★★★★☆
Decent quality leather but very average edge finishing. Stainless steel buckle (copy) is decent. Overall not bad but overpriced.
Robertm
purchased on 17/09/2020